A note to our valued customers
As your partner in innovation we remain committed to serving your growing needs in the IP search market with best-on-class solutions and support. We are excited to share that we are evolving the CAS-FIZ Karlsruhe partnership resulting in the transfer of full commercial responsibility to CAS. FIZ Karlsruhe will remain a vital partner of CAS to further develop the STN business. This evolution will benefit you and your team by enabling:
The acceleration of innovation and development to deliver continued growth and enhancements to high quality patent information and search capabilities available in STNext. This solution provides you with a more efficient path to your discoveries and sparking new ideas.
Opportunity to access expanded support and solutions via the STN IP Protection Suite.
A fully integrated and efficient customer experience with a single primary point of contact.
Continued access to the most complete collections of global disclosed patent and non-patent content in a highly secure search environment.
Streamlined customer service to support existing users and onboard new users within your organization (e.g., training, search serves, and Helpdesk support in your time zone and language).
It is our goal and privilege to support the advancement of scientific discovery and innovation by providing online access to the most comprehensive collection of scientific, technical, and patent information.
We thank you for your continued partnership throughout your innovation journey.
Sincerely,
CAS & FIZ Karlsruhe teams
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A note to our valued customers
