An update on our TV and broadband pricesTuesday 4 February 2025
An update on our TV and broadband prices
Devesh Raj, Chief Operating Officer, Sky
This April, we will be introducing some changes to prices of Sky's TV and broadband products. I wanted to take this opportunity to explain to our customers why this decision is necessary and why we're always committed to offering you excellent value.
At Sky, everything we do is focused on bringing people the joy of a better experience. Whether it's award-winning content, world-class sports coverage, or reliable broadband, we strive to provide an offering that sets us apart. I'm proud to say we've invested heavily over the last twelve months, so our customers now have access to more than ever before.
This continued investment to deliver the best and most reliable products, along with increased supplier costs, means most of our TV and broadband customers will see a change in their price this year. But we've made every effort to minimise the financial impact to you.
What's changing for our customers
From April, our TV and broadband packages will increase by an average of 6.2%, which is either in line with or lower than other providers. Over the last four years, our prices have broadly increased in line with inflation, reflecting our ongoing commitment to fair and transparent pricing.
I'm pleased to confirm that the cost of our broadband and mobile social tariff will be frozen once again, protecting our most vulnerable customers and ensuring they continue to have access to essential services.
We will be reaching out to every customer impacted in the coming weeks, to provide clarity about how their products and services will be affected.
Why we're making these changes
These price adjustments are reflected in the investments we've made to improve our products and services and the heightened pressures businesses across our industry continue to face. For example, the amount we pay wholesalers for our broadband infrastructure or the investments we need to make in technology to deliver product reliability and improvements for our customers.
We're always striving for better
At Sky, we take great pride in delivering an outstanding customer experience. We stand for better and want to continually innovate.
Our service is best in class - weve received fewer complaints than any other Pay TV or Broadband provider, according to Ofcom's latest data.
And I wanted to take this opportunity to share a snapshot of how we've improved our offering for customers over the last year:
Entertainment
We've brought thousands of hours of award-winning film and TV content to customers, including outstanding original content such as The Day of the Jackal, The Tattooist of Auschwitz and Sweetpea.
And there's plenty more to watch in 2025, including The Death of Bunny Munro, The Last of Us, the third seasons of Gangs of London and The White Lotus, as well as the farewell series of our critically acclaimed original comedy, Brassic.
We know our customers love this content, which is why we continue to invest in bringing the best shows to our subscribers. In fact, a third of the TV our customers watch is made by Sky - including all our worldclass sports, news, entertainment and movies.
Sky Sports:
Sky Sports continues to be the undisputed home for sport in the UK, and we've now secured rights to the Premier League, EFL, F1, England cricket and tennis until the end of the decade.
We've launched Sky Sports+, bringing customers 50% more sport as part of their subscription, including over 1,000 EFL matches a season, 100 tennis tournaments a year, every men's Super League match and more. From August, we'll show 70% more Premier League fixtures than ever before, with up to 100 more matches each season.
This year, we have an amazing line up of landmark sporting moments shown exclusively live with Sky Sports, including the 2025 British and Irish Lions tour of Australia and the 2025 Ryder Cup.
Products and Services:
Due to greater demand, we've invested to grow our peak broadband network capacity by 27% since 2021 and over the past few years have also worked hard to reduce broadband faults by 26%.
We're offering eligible Sky VIP customers the opportunity to move to faster, more reliable Full Fibre broadband for no extra cost, with no change to their contract or activation fees.
We keep investing in making our Sky Glass and Sky Stream Entertainment OS operating system even smarter, and last year brought new features to customers including a personalised recommendation rail, enhanced voice control options.
Industry Changes
I also want to provide our customers with clarity on Sky's approach to price rises, against wider changes in our industry.
Last month, new Ofcom regulations came into force that apply to providers who include future, inflation-linked price rises in their broadband, talk or mobile contracts. Going forwards, they'll have to publish any increases in pounds and pence.
This ruling does not apply to Sky because we don't apply increases in this way.
Unlike many other major providers, our prices across broadband and talk are variable, which means customers who are in a minimum term on these products can cancel their package after being notified of a price increase, without paying early termination fees.
This is why we send out detailed notifications about any changes to our prices and outline your rights to cancel. We'll confirm if and how these terms apply to you when we contact you.
I hope this explains some of the decision making and context behind this year's price changes.
We understand price changes can be unwelcome, but they are necessary to sustain the quality and reliability of the services you value. Our promise remains steadfast: to del
Europe Stories
19/12/2025
With Playout Release 2025.4, ToolsOnAir continues to push professional playout w...
19/12/2025
19 Dec 2025
VEON's Mobilink Microfinance Bank Launches Islamic Banking Oper...
19/12/2025
The six-part drama, set in a close-knit Welsh town fractured by an unspeakable c...
19/12/2025
Rohde & Schwarz drives the future of mobility at CES 2026 At the 2026 Consumer Electronics Show in Las Vegas, Rohde & Schwarz will present a powerful lineup o...
19/12/2025
RT is proud to return to the RDS to support the 2026 Stripe Young Scientist & T...
18/12/2025
Canada's largest indoor arena has transformed its live production capabilities with a full ST 2110 infrastructure and Calrec's compact Argo S console. S...
18/12/2025
Long-term agreement includes the SES SCORE platform and hybrid distribution worldwide to deliver more than 5,000 hours of golf tournaments annually featuring th...
18/12/2025
18 Dec 2025
VEON Upgraded to Nasdaq Global Select Market, Enhancing Investor Visibility Dubai, December 18, 2025 - VEON Ltd. (Nasdaq: VEON), a global digital o...
18/12/2025
Thursday 18 December 2025
Sky Sports remains the exclusive home of the Masters ...
18/12/2025
Using the additive process of 3D printing, layer after layer gets printed until an object is as close to the final shape needed as possible. Historically, machi...
18/12/2025
In 2025, RT proudly supported 185 arts and cultural events across the island of Ireland, reflecting significant growth since the scheme was re-launched in 2014...
18/12/2025
RT Sports Awards 2025 live on RT One and RT Player at 8:05pm on Saturday 20 December
On Saturday 20 December live on RT One and RT Player at the earlier t...
18/12/2025
RT lyric fm presents a very special Winter Solstice edition of Ambient Orbit, l...
18/12/2025
At 7.45pm on 1st January 1926, the precursor to RT , then 2RN, delivered the fledgling new Irish state's first public radio transmission. From those first c...
18/12/2025
December 18 2025, 05:30 (PST) The Movie Experience SLO Becomes First U.S. Exhib...
17/12/2025
Investigative journalists across the Western Balkans and T rkiye continue to con...
17/12/2025
The right playlist is essential on New Year's Eve, building the energy as you get ready and keeping it high as you count down to midnight. This year, Spotif...
17/12/2025
eds3_5_jq(document).ready(function($) { $(#eds_sliderM519).chameleonSlider_2_1({...
17/12/2025
Wuppertal December 17, 2025
Riedel Builds Global Communication and Commentary ...
17/12/2025
December 17 2025, 17:00 (PST) Dolby and LG Unveil a New Era of Home Audio With ...
17/12/2025
Wednesday 17 December 2025
Heated Rivalry will be coming to Sky and streaming service NOW on 10 JanuaryTurn on cookies to view this content. Go to Privacy opti...
17/12/2025
RT has announced that Kathy Fox has been appointed Commissioning Editor with re...
17/12/2025
With the new season of Dancing with the Stars shimmering in the not-too-distant future this New Year, the celebrity and dancer pairings of the twelve couples ha...
16/12/2025
Hawkins has landed on Spotify, just in time for Stranger Things Season 5, Volume...
16/12/2025
Wherever you are, your favorite music and audio content should go seamlessly with you. That's why Spotify has partnered with NAVER Corp, Korea's leading...
16/12/2025
2025 Wrapped arrived bigger and bolder than ever. This year's experience is designed to be ultra personal and shareable, with new features like Wrapped Part...
16/12/2025
16 Dec 2025
VEON Announces Release Date for Full Year and Fourth Quarter 2025 R...
16/12/2025
16 Dec 2025
VEON's Kyivstar Invests in Renewable Energy in Ukraine with Acq...
16/12/2025
Harmonic's XOS Advanced Media Processor Improves Streaming Video Quality and Boosts Viewer Engagement SAN JOSE, Calif. - Dec. 16, 2025 - Harmonic (NASDAQ: ...
16/12/2025
RT Sport Awards 2025 live on RT One and RT Player at 8:05pm on Saturday 20 December.
On Saturday 20 December live on RT One and RT Player at the earlier t...
16/12/2025
Singer -songwriter Brian Kennedy has been announced as the final celebrity dance...
15/12/2025
Cape Town, November 13, 2025 - SES and International artist and humanitarian, Fo...
15/12/2025
Luxembourg, December 15, 2025 - SES, a leading space solutions company, and Abra Group launched fast and reliable multi-orbit inflight connectivity service on t...
15/12/2025
15 Dec 2025
VEON's Beeline Kazakhstan Delivers First Starlink Direct to Cel...
15/12/2025
Andrew Mountbatten-Windsor finds himself the topic of year's cracker jokes
Oasis, David Harbour, Celebrity Traitors and Angela Rayner all feature in this y...
15/12/2025
Comscore Expands Cross-Platform Campaign Measurement to Include Audio and Social New capabilities strengthen cross-platform campaign reporting suite; CCR rebran...
15/12/2025
RT .ie has reached one billion page views this year and is on track to finish 2025 2% ahead of last year. Average time spent on the site is up 3% on 2024, with ...
12/12/2025
Last month, Spotify announced a new collaboration with the ATP Tour, the global governing body of men's professional tennis, aimed at bringing the next gene...
12/12/2025
Friday 12 December 2025
Ted is back! Seth MacFarlane's live-action comedic ...
12/12/2025
Uachtar n na h ireann, Catherine Connolly visited RT Raidi na Gaeltachta's...
12/12/2025
Ireland AM host Eric Roberts has been revealed as the sixth contestant taking to...
11/12/2025
Thomson and the Center for News, Technology and Innovation (CNTI) convened a two-day workshop in Sarajevo bringing together more than 35 journalists, editors, p...
11/12/2025
Having the right song soundtrack your moves can make all the difference when gam...
11/12/2025
It's been a big year for Taylor Swift. Her highly anticipated album The Life...
11/12/2025
11 Dec 2025
VEON's Banglalink Receives Regulatory Approval to Launch Digita...
11/12/2025
Thursday 11 December 2025
Sky Arts paints a picture of Britain's beauty as ...
11/12/2025
It's not every day we're asked to create a website for a classical musician!
So, we were delighted to help pianist Georgina Duncan as she embarks on he...
11/12/2025
It's beginning to look a lot like Christmas!
Irish golfing hero Shane Lowry...
11/12/2025
RT Sport Awards 2025 live on RT One and RT Player at 8:05pm on Saturday 20 December
On Saturday 20 December live on RT One and RT Player at the earlier ti...
An update on our TV and broadband pricesTuesday 4 February 2025
