An update on our TV and broadband pricesTuesday 4 February 2025
An update on our TV and broadband prices
Devesh Raj, Chief Operating Officer, Sky
This April, we will be introducing some changes to prices of Sky's TV and broadband products. I wanted to take this opportunity to explain to our customers why this decision is necessary and why we're always committed to offering you excellent value.
At Sky, everything we do is focused on bringing people the joy of a better experience. Whether it's award-winning content, world-class sports coverage, or reliable broadband, we strive to provide an offering that sets us apart. I'm proud to say we've invested heavily over the last twelve months, so our customers now have access to more than ever before.
This continued investment to deliver the best and most reliable products, along with increased supplier costs, means most of our TV and broadband customers will see a change in their price this year. But we've made every effort to minimise the financial impact to you.
What's changing for our customers
From April, our TV and broadband packages will increase by an average of 6.2%, which is either in line with or lower than other providers. Over the last four years, our prices have broadly increased in line with inflation, reflecting our ongoing commitment to fair and transparent pricing.
I'm pleased to confirm that the cost of our broadband and mobile social tariff will be frozen once again, protecting our most vulnerable customers and ensuring they continue to have access to essential services.
We will be reaching out to every customer impacted in the coming weeks, to provide clarity about how their products and services will be affected.
Why we're making these changes
These price adjustments are reflected in the investments we've made to improve our products and services and the heightened pressures businesses across our industry continue to face. For example, the amount we pay wholesalers for our broadband infrastructure or the investments we need to make in technology to deliver product reliability and improvements for our customers.
We're always striving for better
At Sky, we take great pride in delivering an outstanding customer experience. We stand for better and want to continually innovate.
Our service is best in class - weve received fewer complaints than any other Pay TV or Broadband provider, according to Ofcom's latest data.
And I wanted to take this opportunity to share a snapshot of how we've improved our offering for customers over the last year:
Entertainment
We've brought thousands of hours of award-winning film and TV content to customers, including outstanding original content such as The Day of the Jackal, The Tattooist of Auschwitz and Sweetpea.
And there's plenty more to watch in 2025, including The Death of Bunny Munro, The Last of Us, the third seasons of Gangs of London and The White Lotus, as well as the farewell series of our critically acclaimed original comedy, Brassic.
We know our customers love this content, which is why we continue to invest in bringing the best shows to our subscribers. In fact, a third of the TV our customers watch is made by Sky - including all our worldclass sports, news, entertainment and movies.
Sky Sports:
Sky Sports continues to be the undisputed home for sport in the UK, and we've now secured rights to the Premier League, EFL, F1, England cricket and tennis until the end of the decade.
We've launched Sky Sports+, bringing customers 50% more sport as part of their subscription, including over 1,000 EFL matches a season, 100 tennis tournaments a year, every men's Super League match and more. From August, we'll show 70% more Premier League fixtures than ever before, with up to 100 more matches each season.
This year, we have an amazing line up of landmark sporting moments shown exclusively live with Sky Sports, including the 2025 British and Irish Lions tour of Australia and the 2025 Ryder Cup.
Products and Services:
Due to greater demand, we've invested to grow our peak broadband network capacity by 27% since 2021 and over the past few years have also worked hard to reduce broadband faults by 26%.
We're offering eligible Sky VIP customers the opportunity to move to faster, more reliable Full Fibre broadband for no extra cost, with no change to their contract or activation fees.
We keep investing in making our Sky Glass and Sky Stream Entertainment OS operating system even smarter, and last year brought new features to customers including a personalised recommendation rail, enhanced voice control options.
Industry Changes
I also want to provide our customers with clarity on Sky's approach to price rises, against wider changes in our industry.
Last month, new Ofcom regulations came into force that apply to providers who include future, inflation-linked price rises in their broadband, talk or mobile contracts. Going forwards, they'll have to publish any increases in pounds and pence.
This ruling does not apply to Sky because we don't apply increases in this way.
Unlike many other major providers, our prices across broadband and talk are variable, which means customers who are in a minimum term on these products can cancel their package after being notified of a price increase, without paying early termination fees.
This is why we send out detailed notifications about any changes to our prices and outline your rights to cancel. We'll confirm if and how these terms apply to you when we contact you.
I hope this explains some of the decision making and context behind this year's price changes.
We understand price changes can be unwelcome, but they are necessary to sustain the quality and reliability of the services you value. Our promise remains steadfast: to del
Europe Stories
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
06/09/2026
June 9 2026, 23:00 (PDT) Dolby and MagentaTV Bring Fans Closer to the FIFA Worl...
04/08/2026
Dalet, a leading technology and service provider for media-rich organizations, t...
04/07/2026
April 7 2026, 19:00 (PDT) Detective Conan: Fallen Angel of the Highway Opens in...
11/06/2026
Summer solstice shows from C il House and Late Date from 9pm on Saturday 20 Jun...
10/06/2026
Get Hands-On with Interfaces & Mic Preamp Brands
If youre after a new interface or preamp, then GearExpo UK is the place to be! Well have a whole host of au...
10/06/2026
November 13-14 2026, The Midway, San Francisco
Following their recent rebranding, MONO Music Conference (formerly Music Expo) have officially announced thei...
10/06/2026
Debut instrument free for limited time
deFORM is the debut release from newly founded developer ebbandflow, and it's being offered as a free download fo...
10/06/2026
Rohde & Schwarz and TRUMPF advance laser-based drone defense with THORIS LCS Rohde & Schwarz is showcasing THORIS at ILA 2026: A sovereign, end to end counter...
10/06/2026
MAHLE and Rohde & Schwarz develop application for sensor testing of modern drive...
10/06/2026
10 Jun 2026
VEON's Banglalink Brings Every World Cup 2026 Match to Football...
10/06/2026
Wednesday 10 June 2026
How to watch every ICC Women's T20 World Cup 2026 match live on Sky Sports
Where is the ICC Women's T20 World Cup 2026 availabl...
10/06/2026
Wednesday 10 June 2026
P RLA brings first-ever Beautifully Clean Oral Care'...
10/06/2026
Wednesday 10 June 2026
Sky reveals pulse-pounding first teaser trailer for upco...
10/06/2026
Wuppertal June 10, 2026
Riedel Artist at the Heart of the 14th World Live Neurovascular ConferenceAt the 14th World Live Neurovascular Conference (WLNC) in Li...
09/06/2026
Last month, Spotify hosted PURE FLOWERS LIVE, a special event celebrating the re...
09/06/2026
Last month, RADAR U.K. artist Skye Newman took the stage in East London for a sp...
09/06/2026
Company to cease operating on 30 June 2026
Australian loudspeaker and amplifier manufacturer Wayne Jones Audio have announced that after much consideration,...
09/06/2026
Increases low-end weight and character
The latest plug-in release from Sheffield-based fedDSP aims to offer an all-in-one solution for users in search of mo...
09/06/2026
Introduces AI Studio Assistant, Moises Studio integration & more
Fender Studio have just announced the launch a significant update that brings an array of n...
09/06/2026
The BBC has found its Hercule Poirot.
After Deadline revealed last month that t...
09/06/2026
Filming to take place in Holmfirth
9th June 2026, London: U&GOLD is heading bac...
09/06/2026
X-Rite Pantone Launches Offset360 to Modernize Color Control Across Existing Pre...
09/06/2026
09 Jun 2026
VEON Appoints Serkan Ozturk as Chief of Staff & Strategy Officer Dubai and New York, June 9, 2026 - VEON Ltd. (NASDAQ: VEON), a global digital oper...
09/06/2026
Tuesday 9 June 2026
Katie Price: Nothing to Hide, a candid and unfiltered accou...
09/06/2026
Enni Continues to Rely on Arvato Systems - And Will Be Using AEP.EnerS4 Billing Solution
Arvato Systems to implement transformation project for SAP S/4HANA Ut...
09/06/2026
These special programmes will highlight RT 's connection with the Irish diaspora
This year, RT is marking 100 years of public broadcasting in Ireland with...
08/06/2026
At Spotify, our commitment to the LGBTQIA community is year-round. Through GLOW, our global music program, we celebrate and amplify the contributions of queer ...
08/06/2026
Get Hands-on With Keyboard & Synth Brands
GearExpo UK wouldn't be complete without some synth action, and we've got some of the industry's most ...
08/06/2026
50 popular in-ear monitoring system profiles added
The latest update for IK Multimedia's headphone-correction system has just arrived, and introduces ca...
08/06/2026
Manny Marroquin signature cans upgraded with SLAM Technology
The flagship model in Audeze's Manny Marroquin Signature Series has just been treated to an...
08/06/2026
Air domain supremacy redefined - New counter UAS, space solutions and directiona...
08/06/2026
he BBC and BritBox have announced that Edward Bluemel (We Might Regret This, My ...
08/06/2026
Plus, 20% off TVs ahead of kick-offMonday 8 June 2026
Sky introduces Real Time...
08/06/2026
FOX Secures Live NFL Game Package in Mexico Starting in Fall 2026 Agreement Features Thursday Night Football, Sunday Games Package, Thanksgiving Day Games, al...
08/06/2026
FOX One, FOX Sports and Indeed Name Austin Franklin and Kevin Akoto as FOX One C...
08/06/2026
Meet us on the show floor
Stand #286310 Discover Nara, the media management tool used by major facilities including Harbor and Molinare.
Nara v2 introduces re...
08/06/2026
L'art de l'Image dans Reflet dans un diamant mort' Une conversation avec le directeur de la photographie Manuel Dacosse, SBC et l' talonneur Pe...
08/06/2026
Embracing today's modern media workflows: FilmLight presents Nara 2.0, with FilmLight API Designed to support the growing demands of today's production ...
08/06/2026
Moderated by Andy Minuth, FilmLight's Colour Workflow Specialist
Wednesday 18 February
6:00pm / Doors open
7:00pm / Presentation in German
8:00pm / Drin...
08/06/2026
Join us on April 14 at 10:00am for a technical roundtable with the Filmlight dev...
08/06/2026
You're invited to FLAPI Classroom The fundamentals of coding and machine-assisted development
These sessions will help you build the skills needed to cre...
08/06/2026
With Sylvain Canaux (St Louis, Paris) and J r me Cloutier (MELS, Montreal)
Wednesday 6 May
Pick your time: 1:00PM / 5:00PM
Note: The presentation will be hel...
08/06/2026
FilmLight, 1107 N El Centro Ave, Los Angeles
Doors open at 3:30pm
Join the FilmLight team on June 9th at 4pm to learn how FilmLight products and APIs can stre...
08/06/2026
The Creators List launched to Help Brands Connect With Top Creators In CannesThe curated directory launched by Tubefilter, Comscore, Whalar Group and Gospel Sta...
08/06/2026
Irish YouTube star DavidMC joins Aisling O'Reilly to tackle all things socce...
07/06/2026
Company introduce 21 new protective covers
Decksaver have just announced their Sping 2026 Drop, which sees a total of 21 new models added to their ever-grow...
07/06/2026
Sunday 7 June 2026
Dynamo Vs Houdini comes to Sky later this year
The last time the world saw Dynamo, he buried himself alive. This weekend, he returned.
Mom...
An update on our TV and broadband pricesTuesday 4 February 2025
