
3rd December 2020, London: To mark the International Day of Persons with Disabilities, the GSMA is launching the Principles for Driving the Digital Inclusion of Persons with Disabilities'. The Principles aim to further inspire the mobile industry to help close the mobile disability gap.
According to the World Health Organisation, there are over one billion people with disabilities; of them, only 1 in 10 has access to the assistive technology they need to live independent lives. Furthermore, the WHO estimates that 80% of persons with disabilities live in low- and middle-income countries (LMICs). By combining multiple assistive technologies in a single device, mobile phones are cost-effective tools to enable greater inclusion and participation for persons with disabilities.
The Principles' set out a framework for action, together with recommended activities, to help address the barriers that currently prevent persons with disabilities from accessing and using mobile-enabled products and services. Research conducted by the GSMA[1] in LMICs shows that persons with disabilities are less likely to own smartphones and use mobile internet than persons without disabilities.
Action is required to address the barriers and requirements of persons with disabilities, drive innovation, place persons with disabilities at the heart of the design process, and realise the social and commercial opportunity of reaching this underserved segment of the population. By doing so the mobile industry can make meaningful change and help ensure no one is left behind in an increasingly digital world.
Removing the barriers faced by persons with disabilities requires informed action from all stakeholders, said Mats Granryd, Director General, GSMA. It's time for the mobile industry to take steps to ensure our products and services are accessible, unlocking the power of connectivity so that all people thrive. I am delighted that Dialog Axiata PLC, Optus, Orange Group, Safaricom PLC, Telef nica Group, Turkcell, Vodacom South Africa and Zain Group have already signed up to the Principles, and I look forward to many more industry participants joining us in this commitment.
The Initiative sets out three core principles for advancing the digital inclusion of persons with disabilities:
Embrace disability inclusion at every level of their organisation;
Understand how to reach and better serve persons with disabilities;
Deliver inclusive products and services that meet the varied needs of people with disabilities.
Digital accessibility is recognised as a key priority across a range of global commitments, including the Convention on the Rights of Persons with Disabilities (CRPD), the Sustainable Development Goals (SDG) and the UN Disability Inclusion Strategy. The core ambition of all these projects is to ensure inclusion for all in a rapidly expanding digital landscape. Signing up to the GSMA's Principles' is an important step towards achieving this goal.
The framework has been endorsed by the UK's Foreign, Commonwealth & Development Office (FCDO), the Mobile & Wireless Forum's (MWF) Global Accessibility Reporting Initiative (GARI), Global Disability Innovation Hub, the International Disability Alliance (IDA), the ILO Global Business and Disability Network, the Collaboration on International ICT Policy in East and Southern Africa (CIPESA), PurpleSpace and The Valuable 500.
You can learn more about the Principles for Driving the Digital Inclusion of Persons with Disabilities here.
This initiative has been funded by UK aid from the UK government.
ENDS
About GSMA
The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with almost 400 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors. The GSMA also produces the industry-leading MWC events held annually in Barcelona, Africa, Los Angeles and Shanghai, as well as the Thrive Series of regional conferences.
[1] Aranda-Jan, C. (2020) The Mobile Disability Gap Report 2020. London: GSMA
Like what you read? Share.
Most recent headlines
26/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
26/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
25/12/2025
Holiday lights are twinkling, hot cocoa's on the stove and gamers are settling in for a well-earned break.
Whether staying in or heading on a winter getawa...
24/12/2025
What is AI good for? Posted by MTI Film on December 24, 2025
What is AI good for?
What is AI good for?
It's been three years since ChatGPT first cap...
24/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
24/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
24/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
24/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
24/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
24/12/2025
Back to All News
The Boyfriend' Season 2 Unveils Heartwarming Trailer, Key...
24/12/2025
Back to All News
Love, Fights, and Everything in Between: Badly in Love' Returns for Season 2
Entertainment
24 December 2025
GlobalJapan
Link copied t...
24/12/2025
Scripps Research study links sleep variability with sleep apnea and hypertension How consumers' digital activity trackers could enable personalized health s...
23/12/2025
How guilas Cibae as Dominican Winter League Games Are Locally Produced for Glob...
23/12/2025
BitFire's Jim Akimchuk on Supplying Scalability and Customization in the Clo...
23/12/2025
CAMB.AI Enables European Athletics to Offer Multi-Language SupportPlan is to eventually offer translation into all languages spoken in EuropeBy Ken Kerschbaumer...
23/12/2025
Analysis: As sports media values trend negative, scarcity and quality are king By Callum McCarthy, Editor-at-Large
Monday, December 22, 2025 - 14:08
Print ...
23/12/2025
ESPN, Disney, and NBA Return to the Animated Altcast Fray With Second Edition of...
23/12/2025
End the Year on a High Note and Donate to the Sports Broadcasting Fund Today! By Ken Kerschbaumer, Editorial Director
Tuesday, December 23, 2025 - 12:25 pm
...
23/12/2025
The year is winding down, the weather outside is frightful, and it's the perfect time to escape into a story that warms the heart. For listeners looking for...
23/12/2025
A Zeus motor is hot fire tested at L3Harris' Camden, Arkansas, solid rocket ...
23/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
23/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
23/12/2025
Lightware will exhibit several major product innovations at ISE 2026, including the new USB-C BOOSTER-V1, Google Meet. integration for various Taurus UCX models...
23/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
23/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
23/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
23/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
23/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
23/12/2025
Taking the Stage at Carnegie Hall-On a Global Scale Boston Conservatory Orchestra students reflect on their epic concert marking the 80th session of the UN Gene...
23/12/2025
Back to All News
Netflix's The Great Flood and Culinary Class Wars 2 Top Gl...
23/12/2025
Back to All News
Stranger Things By the Numbers: How the Global Phenomenon Shap...
23/12/2025
Experience the power of WO Automation for Radio's newest service, the System Effectiveness Review. Designed to help you achieve more, a System Effectiveness...
23/12/2025
23 Dec 2025
VEON's Beeline Kazakhstan and Rakuten Symphony Collaborate to A...
23/12/2025
Back to All News
How Steamy Can It Get? Single's Inferno' Season 5 Pre...
23/12/2025
Back to All News
33 Million Global Viewers on Netflix Watched Jake Paul vs. Ant...
23/12/2025
New technique lights up where drugs go in the body, cell by cell Scripps Research scientists developed a technique that maps drug binding in individual cells th...
22/12/2025
SVG New Sponsor Spotlight: Presidio's Neerav Shah on the Role of Its Captiva...
22/12/2025
Hitting the bullseye: Sky Sports readies itself for the biggest PDC World Darts ...
22/12/2025
Unique skillset: Bringing new directors to the world of darts at The Worlds with...
22/12/2025
Gravity Media prepares for a flight of fancy with the PDC World Darts Championsh...
22/12/2025
One hundred and eighty: Gravity Media on hitting the production bullseye at the ...
22/12/2025
The Famous Group's Jon Slusser on Fascinating Fans Through Immersive Content...
22/12/2025
ESPN's Meg Aronowitz on Continuing High-Quality Broadcasts of Collegiate Spo...
22/12/2025
ESPN Takes Data-Driven Storytelling to New Heights with MNF Playbook with Next ...
22/12/2025
For a decade, popular German podcast Fest & Flauschig has hosted an annual Chris...
22/12/2025
Paramount Scores Largest Share Increase Among Distributors as Paramount and CBS...
22/12/2025
New multi-year deal integrates Roku's data to fuel Nielsen's measurement suite
Roku gains access to Nielsen's streaming ratings, showing The Roku C...
22/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...