Sony Pixel Power calrec Sony

GSMA Launches Framework to Improve Digital Inclusion for Persons with Disabilities

03/12/2020

3rd December 2020, London: To mark the International Day of Persons with Disabilities, the GSMA is launching the Principles for Driving the Digital Inclusion of Persons with Disabilities'. The Principles aim to further inspire the mobile industry to help close the mobile disability gap.

According to the World Health Organisation, there are over one billion people with disabilities; of them, only 1 in 10 has access to the assistive technology they need to live independent lives. Furthermore, the WHO estimates that 80% of persons with disabilities live in low- and middle-income countries (LMICs). By combining multiple assistive technologies in a single device, mobile phones are cost-effective tools to enable greater inclusion and participation for persons with disabilities.

The Principles' set out a framework for action, together with recommended activities, to help address the barriers that currently prevent persons with disabilities from accessing and using mobile-enabled products and services. Research conducted by the GSMA[1] in LMICs shows that persons with disabilities are less likely to own smartphones and use mobile internet than persons without disabilities.

Action is required to address the barriers and requirements of persons with disabilities, drive innovation, place persons with disabilities at the heart of the design process, and realise the social and commercial opportunity of reaching this underserved segment of the population. By doing so the mobile industry can make meaningful change and help ensure no one is left behind in an increasingly digital world.

Removing the barriers faced by persons with disabilities requires informed action from all stakeholders, said Mats Granryd, Director General, GSMA. It's time for the mobile industry to take steps to ensure our products and services are accessible, unlocking the power of connectivity so that all people thrive. I am delighted that Dialog Axiata PLC, Optus, Orange Group, Safaricom PLC, Telef nica Group, Turkcell, Vodacom South Africa and Zain Group have already signed up to the Principles, and I look forward to many more industry participants joining us in this commitment.

The Initiative sets out three core principles for advancing the digital inclusion of persons with disabilities:

Embrace disability inclusion at every level of their organisation;

Understand how to reach and better serve persons with disabilities;

Deliver inclusive products and services that meet the varied needs of people with disabilities.

Digital accessibility is recognised as a key priority across a range of global commitments, including the Convention on the Rights of Persons with Disabilities (CRPD), the Sustainable Development Goals (SDG) and the UN Disability Inclusion Strategy. The core ambition of all these projects is to ensure inclusion for all in a rapidly expanding digital landscape. Signing up to the GSMA's Principles' is an important step towards achieving this goal.

The framework has been endorsed by the UK's Foreign, Commonwealth & Development Office (FCDO), the Mobile & Wireless Forum's (MWF) Global Accessibility Reporting Initiative (GARI), Global Disability Innovation Hub, the International Disability Alliance (IDA), the ILO Global Business and Disability Network, the Collaboration on International ICT Policy in East and Southern Africa (CIPESA), PurpleSpace and The Valuable 500.

You can learn more about the Principles for Driving the Digital Inclusion of Persons with Disabilities here.

This initiative has been funded by UK aid from the UK government.

ENDS

About GSMA

The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with almost 400 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors. The GSMA also produces the industry-leading MWC events held annually in Barcelona, Africa, Los Angeles and Shanghai, as well as the Thrive Series of regional conferences.

[1] Aranda-Jan, C. (2020) The Mobile Disability Gap Report 2020. London: GSMA

Like what you read? Share.
LINK: https://www.gsma.com/newsroom/press-release/gsma-launches-framework-to...
See more stories from gsma

Most recent headlines

11/11/2025

New Nielsen Rural Survey reveals the changing media habits of Filipinos outside major cities

Rural connectivity rising fast Traditional media still matters Rural Filipinos...

11/11/2025

Wohler Bows 3 New Features for iVAM2-MPEG SRT Monitor

Wohler has said it has added three Secure Reliable Transport (SRT) connections to its new iVAM2-MPEG monitor....

11/11/2025

OpenDrives Transforms into a Data Services Company with A...

OpenDrives, Inc., a leader in software-defined data storage and data services, recently hosted an exclusive event in Los Angeles to celebrate the soft launch of...

11/11/2025

NAKIVO Reports 29 Percent Revenue Growth in EMEA and Stro...

NAKIVO Inc., a fast-growing software company specialising in data protection and disaster recovery solutions for virtual, physical, cloud, and SaaS environments...

11/11/2025

Kogan Chooses Amagi to Power the Launch of Kogan TV in Au...

Amagi, a cloud-based SaaS technology solutions provider for broadcast and streaming TV, today announced that Kogan Australia, one of the country's leading e...

11/11/2025

Radio Romania Upgrades to DHD RX2 and TX2 Audio Mixing Co...

The Romanian Radio Broadcasting Company (SRR) has commissioned a new state-of-the-art radio production and broadcast facility centred on a DHD RX2 and TX2 conso...

11/11/2025

Alfalite strengthens its presence in the Americas through...

Alfalite, Europe's only LED screen manufacturer, has announced a strategic partnership with Adistec Corp, a leading value-added distributor of infrastructur...

11/11/2025

Calrec delivers future focused production for Whisper at...

Delivering dedicated remote production facilities across a range of live sports for a growing roster of broadcast clients, the Cymru Broadcast Centre (CBC) at W...

11/11/2025

SES Delivers Solid 9 Months and Q3 2025 Results

Luxembourg, 6 November 2025 -- SES S.A. fully consolidates Intelsat from 17 July 2025 and announces financial results for the nine months and three months ended...

11/11/2025

MS NOW Inks Deal with AccuWeather for Weather Coverage

NEW YORK AccuWeather has announced a multi-year deal with MS Now to provide weather forecasts, content, data, and access to its expert meteorologists to the net...

11/11/2025

Ookla Unveils New Network Diagnostic Device Speedtest Pulse

NEW YORK Ookla has introduced Speedtest Pulse, a new network diagnostic device designed to provide definitive, smartphone-based validation and troubleshooting f...

11/11/2025

Prime Video Launches Location-Based Interactive Video Ads

In a rollout that will further heighten the competition between streaming services and local broadcasters, Prime Video is rolling out location-based interactive...

11/11/2025

Rohde & Schwarz and its partners unveil new satellite payload testing innovation at Space Tech Expo Europe 2025

Rohde & Schwarz and its partners unveil new satellite payload testing innovation...

11/11/2025

The Fourth Season of 'Alpha Males' Arrives on Netflix on January 9

Back to All News The Fourth Season of Alpha Males Arrives on Netflix on January 9 Entertainment 11 November 2025 GlobalSpain Link copied to clipboard Toge...

11/11/2025

In memory of Denise Turner: A respected voice in media research

Throughout her distinguished career, she shaped the way media is measured and valued, contributing enormously to the credibility and progress of our sector. Den...

11/11/2025

Dizzy Deliveries is back with Series 3 on RTKIDS!

After international award wins, the much-loved children's series returns with 13 brand new episodes with some very special children and guests including Ros...

10/11/2025

New Frontier: Extreme H's Ali Russell on the Evolution of Motorsport From Electric to Hydrogen

New frontier: Extreme H's Ali Russell on the evolution of motorsport from el...

10/11/2025

SVG Sit-Down: How the XR Sports Alliance Makes XR Easier Than Ever for Rightsholders

SVG Sit-Down: How the XR Sports Alliance Makes XR Easier Than Ever for Rightshol...

10/11/2025

FutureSPORT 2025: F1's Wendy Hendrickx on Putting Fans at the Heart of the Action

FutureSPORT 2025: F1's Wendy Hendrickx on putting fans at the heart of the a...

10/11/2025

Paul Tagliabue, Former NFL Commissioner, Sports Broadcasting Hall of Famer, Dies at 84

Paul Tagliabue, Former NFL Commissioner, Sports Broadcasting Hall of Famer, Dies...

10/11/2025

Act Now! SVG Summit Complimentary Registration Closes on Dec. 9

Act Now! SVG Summit Complimentary Registration Closes on Dec. 9Don't miss out on the biggest event of the year in sports productionBy SVG Staff Monday, No...

10/11/2025

2025 Sports Broadcasting Hall of Fame: Jerry Jones, Visionary of Value

2025 Sports Broadcasting Hall of Fame: Jerry Jones, Visionary of ValueDave Barron, SVG Contributor Monday, November 10, 2025 - 2:30 pm Print This Story | S...

10/11/2025

Rebuilding Reminds Us to Seek the Balm of Community

(L-R) Kali Reis, Josh O'Connor, and Max Walker-Silverman attend the 2025 Sundance Film Festival premiere of Rebuilding at Eccles Theatre on January 26, 20...

10/11/2025

Nielsen: Alabama Is Most-Watched College Football Team

NEW YORK Nielsen said it has started releasing rankings of the most-watched college football teams. In its first ranking, through the first 10 weeks of the seas...

10/11/2025

Middle-AgeD Viewers Power YouTube Long-Form Content

LONDON Viewers who remember a time before YouTube existed are the biggest consumers of the platform's movies and TV shows, according to a new report from Am...

10/11/2025

Lightware expands Lightware Academy with new Taurus Room...

Lightware, an industry leader in signal management, has announced a series of updates to its Lightware Academy courses, including the launch of a new Taurus Roo...

10/11/2025

Thuraya Enters South African Market for the First Time with Thuraya-4 Commercial Rollout

Marks Thuraya's first operational entry into South Africa Extends reliable,...

10/11/2025

VEON Raises 2025 Outlook, Robust Revenue and EBITDA Momentum, Direct Digital Revenue up 63% YoY

10 Nov 2025 VEON Raises 2025 Outlook, Robust Revenue and EBITDA Momentum, Direc...

10/11/2025

Shining a Spotlight on Storytelling: Marcus Van Altena Joins Techtel as Business Development Manager

Shining a Spotlight on Storytelling: Marcus Van Altena Joins Techtel as Business...

10/11/2025

Sky News partners with Arc XP to power the future of digital journalism

Monday 10 November 2025 Sky News partners with Arc XP to power the future of digital journalism Today, Sky News can announce that it has partnered with Arc XP...

10/11/2025

Rohde and Schwarz Cybersecurity to develop solutions for VS laptops

Rohde and Schwarz Cybersecurity to develop solutions for VS laptops Munich, 10th of November 2025 - Rohde & Schwarz Cybersecurity has developed a specialized...

10/11/2025

Satellite Payload and Components Testing with instruments from Rohde & Schwarz at Space Tech Expo 2025

Satellite Payload and Components Testing with instruments from Rohde & Schwarz a...

10/11/2025

The Elixir' Brings Indonesian Zombies to The World

Back to All News The Elixir' Brings Indonesian Zombies to The World Entertainment 10 November 2025 GlobalIndonesia Link copied to clipboard The Elix...

10/11/2025

Netflix ISP Speed Index for October 2025

Back to All News Netflix ISP Speed Index for October 2025 Product 10 November 2025 Global Link copied to clipboard This month, 1% of Internet Service Prov...

10/11/2025

'Love Is Blind: Italy' - Now Available the Trailer for the Italian Adaptation, Coming to Netflix on December 1

Back to All News Love Is Blind: Italy - Now Available the Trailer for the Itali...

10/11/2025

Pets, Laughs and Chaos! RT KIDS's The Big Pet Project brings Ireland's amazing pets to RT One and RT Player

76 animals. Six locations. Two Irish stars. One Pet Mobile. From surfing dogs t...

10/11/2025

Think SMART: New NVIDIA Dynamo Integrations Simplify AI Inference at Data Center Scale

Editor's note: This post is part of Think SMART, a series focused on how lea...

09/11/2025

Badly in Love': A Wild New Reality Dating Series from Japan Lands on December 9

Back to All News Badly in Love': A Wild New Reality Dating Series from Jap...

09/11/2025

Dalet Unveils Agentic AI Media Workflows at IBC2025

Dalet today announced a transformative leap forward for media operations: Agentic Artificial Intelligence (AI) that unifies the Dalet ecosystem under one natura...

08/11/2025

College Hoops Preview 2025: TNT Sports Puts Multi-Feed Production Model Front and Center for Largest Slate Ever

College Hoops Preview 2025: TNT Sports Puts Multi-Feed Production Model Front an...

08/11/2025

Station Execs Bullish on Prospects for 2026 Ad Market, Deregulation

While most station groups reported major declines in ad revenue in the third quarter, thanks to a steep decline in political advertising compared to a year ago,...

08/11/2025

Nielsen: Alabama Is Most Watched College Football Team

NEW YORK Nielsen has announced that it has started releasing rankings of the most watched college football teams. In its first ranking, through the first 10 wee...

08/11/2025

OpenDrives Event Marks Transition Into Data Services Company

LOS ANGELES OpenDrives recently hosted an event at its headquarters here marking the soft launch of Astraeus, its new data services platform....

08/11/2025

WRAL's Sockett honored for service to community

Capitol Broadcasting Company Director of Technology Peter Sockett was honored on October 29, 2025, with the Wade H. Hargrove Community Leadership Award from the...

08/11/2025

Berklee Artists Return to Perform at Boston Snowport Holiday Market

Berklee Artists Return to Perform at Boston Snowport Holiday Market The performances, a weekly highlight of the holiday market, are the result of a partnershi...

08/11/2025

Berklees 2026 Alumni Grammy Nominees: See the Full List

Berklees 2026 Alumni Grammy Nominees: See the Full List From R&B and Americana to gospel, jazz, and game scoring, Berklee talent was recognized across a range...

07/11/2025

SVG Sit-Down: Athlos NYC CMO Kayla Green on Building the Brand of the Young Track & Field League

SVG Sit-Down: Athlos NYC CMO Kayla Green on Building the Brand of the Young Trac...

07/11/2025

SVG Sit-Down: Inside Wasabi's Egress-Fee-Free Cloud Offering with Mike Welts, Isabel Freedman

SVG Sit-Down: Inside Wasabi's Egress-Fee-Free Cloud Offering with Mike Welts...

07/11/2025

PGA TOUR On the Road: How NEP Supports the TOUR's Spectacular Centralized Facility with an On-Site Truck Compound

PGA TOUR On the Road: How NEP Supports the TOUR's Spectacular Centralized Fa...

07/11/2025

Analysis: No Matter the Sport, Women Need a Fair Share of the Biggest Stages

Analysis: No matter the sport, women need a fair share of the biggest stages By Callum McCarthy, Editor-at-Large Tuesday, November 4, 2025 - 10:19 Print Th...