SASSA Twitter/X account remains quiet for years

03/10/2023

SASSA Twitter/X account remains quiet for yearsSASSA's Twitter/X account has remained quiet for several years. Here's what they last Tweeted about, and where to reach them.

by Alex Coyne

03-10-2023 09:29

in Culture

President Cyril Ramaphosa. Image: Twitter/@PresidencyZA

The South African Social Security Agency (SASSA) pays more than 18 million social grants to recipients.

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Unfortunately, they haven't kept up as well with the requirements of modern social media. The Twitter/X account for the national grant agency (@OfficialSASSA) hasn't been updated in several years.

More than three to be exact.

ALSO READ: SASSA: How to apply for the R350 SRD grant online

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Here's where to reach SASSA outside of the X platform, where their account appears to be standing still.

Agency's Twitter/X account inactive for 3 years The official account for SASSA on Twitter/X can be found here: @OfficialSASSA

The last post that appears on the account was made in April, 2020: that's several years ago.

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ALSO READ: SASSA: Five important items for the SASSA queue

This means that Twitter isn't the best platform to connect with the agency. If you're hoping to reach them, then you might have to try something different.

SASSA on Twitter SASSA hasn't posted on Twitter in over three years.

The account still appears on their website, though doesn't seem to be active anymore.

Maybe the account has lost access, or maybe news channels have become a better way for them to connect with grant recipients.

SASSA's last tweet The last Tweet from the official account was made on April 24, 2020.

This was the last thing said on the official account for the agency:

R300 per child will be added to Child Support Grants in May only, making it R740 per child. From June until Oct 2020 this grant will go back to R440 per child but each caregiver will get an additional R500 regardless of the number of children they receive a grant for

ALSO READ: SASSA: What is social grant fraud?

While there have been increases in some social grants for 2023, the official Twitter account has remained completely quiet.

How to contact them The best way to contact SASSA might not be their X account.

There are better ways, such as calling the agency's National Hotline for assistance; +27 80 060 1011.

It's also possible to get in touch with them via email: GrantEnquiries@sassa.gov

READ MORE ARTICLES BY ALEX J COYNE

Is jy Afrikaans? Kliek hier vir nuus in jou taal!

LINK:	https://www.thesouthafrican.com/south-africa/sassas-twitter-x-account-...
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