HP Advances Network Industry Economics with Lifetime Warranty .0

HP Advances Network Industry Economics with Lifetime Warranty 2.0HP Lifetime Warranty helps customers lower costs while enabling anytime, anywhere support

PALO ALTO, Calif. - HP today announced the industry's first offering that provides networking customers around-the-clock support for three years at no additional cost, ensuring they get remote support they need anytime, anywhere.

The new HP Lifetime Warranty 2.0 builds upon the company's lifetime warranty industry leadership by adding 24/7 phone support for HP FlexCampus, HP FlexBranch and small business products for up to three years-all included in the purchase price of the covered products.

Networks today require around-the-clock support to prevent outages or downtime, said Rob Enderle, principal analyst, Enderle Group. Business continuity is essential, and with Lifetime Warranty 2.0, HP is the first to add 24/7 phone support to its existing next-day hardware replacement agreement. HP is leading the industry with new enhancements for customers that are looking to contain costs and assure network uptime.

HP Lifetime Warranty 2.0 also includes next-business-day hardware replacement such as fans and power supplies, as well as technical support and free software upgrades for the life of the product.

Additional services for business continuity

In addition to HP Lifetime Warranty 2.0, HP offers a comprehensive portfolio of additional services for customers, including:

HP Proactive Care prevents downtime and addresses problems before they arise.

HP design, validate and deploy services give customers access to networking experts, enabling them to define the right solution and get it up and running quickly.

Organizations are spending millions on support to keep their network operating, said Bethany Mayer, senior vice president and general manager, Networking, HP. Our Lifetime Warranty 2.0 is part of our strategy to improve the economics for customers-offering them peace of mind with 24/7 support, while lowering operational costs.

HP Lifetime Warranty 2.0 also increases the value propositions that channel partners bring to their customers and enables them to sell additional products and services, which helps to accelerate growth and profitability.

The enhancements to HP Lifetime Warranty 2.0 provide us another opportunity to deliver better value to our customers, said John Barker, president, Versatile Communications. Our customers are always striving to find new and cost-effective ways to better support their infrastructure and Lifetime Warranty 2.0 provides that avenue.

Pricing and availability

HP Lifetime Warranty 2.0 is available worldwide at no additional cost for HP FlexCampus, HP FlexBranch and small business products. Up to three years of 24/7 phone support is included in the purchase price of the covered products.

This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance, market share or competitive performance relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the need to address the many challenges facing HP's businesses; the competitive pressures faced by HP's businesses; risks associated with executing HP's strategy; the impact of macroeconomic and geopolitical trends and events; the need to manage third party suppliers and the distribution of HP's products and services effectively; the protection of HP's intellectual property assets, including intellectual property licensed from third parties; risks associated with HP's international operations; the development and transition of new products and services and the enhancement of existing products and services to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its suppliers, customers and partners; the hiring and retention of key employees; integration and other risks associated with business combination and investment transactions; the execution, timing and results of restructuring plans, including estimates and assumptions related to the cost and the anticipated benefits of implementing those plans; the resolution of pending investigations, claims and disputes; and other risks that are described in HP's Quarterly Report on Form 10-Q for the fiscal quarter ended April 30, 2013 and HP's other filings with the Securities and Exchange Commission, including HP's Annual Report on Form 10-K for the fiscal year ended October 31, 2012. HP assumes no obligation and does not intend to update these forward-looking statements.

2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

LINK:	http://www8.hp.com/us/en/hp-news/press-release.html?id=1458367...
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