DCTV Upgrade Provides Productivity & Viewer Interaction

DCTV Upgrade Provides Productivity & Viewer Interaction September 23, 2015 By Aliya Mamdani



Myers was recently featured in an article by Government Video that highlights recent upgrades to DCTV's station workflow. Below is an excerpt:

DCTV, a public-access television station in Washington, D.C., consists of multiple state-of-the-art media facilities responsible for distributing local programming on seven cable channels, as well as streaming online. DCTV has programs that air in a variety of categories, including entertainment, youth-oriented, public affairs, sports, health and cultural/international.

One of the channel's popular programs is Student Exposure, which is produced by students. The content is usually about nonprofit organizations in D.C., and the program promotes the great work they do at the same time it trains the next generation of local video talent.

Of course, DCTV has a wide range of studio and field gear to accomplish its mission. When it comes time to get something new, the staff takes training and support into account, since many of the people using the gear will be volunteers with little or no video experience.

To work new gear into the system, DCTV's staff has to develop a training curriculum for that item, beta-test the curriculum to insure that the students understand what they are being taught and implement the curriculum by training all certified member/producers on the new equipment. This process can take up to 6 months.

Because funds are modest and the people using the equipment have variable training and experience, all gear must be durable, dependable and user-friendly, and the manufacturer must have excellent customer service.

Recently, DCTV updated the very core of its operation: the automation and management system. Managing the multi-channel operation using an older industrial system was proving to be both a challenge and an opportunity.

Until the change, DCTV relied on its older system to acquire, manage and distribute media content across its multiple cable and online channels. Doing so resulted in silos, not only between channels, but also between departments.

From L-R: Maurice Jackson, Jacque Rearden and Bro. Pete keep the

programming flowing smoothly in a DCTV control room.

Pertinent program metadata was manually entered, duplicated and shared as needed between departments and channels, which required several labor-intensive processes among employees. Operating in such a manner became inefficient and created lengthy paper trails.

A particular challenge was the need for master control to have to physically chase down missing content from a playlist. Due to the lack of metadata during playlist creation, it was often unclear which department was accountable for what and when. Having to use master control resources to track down content was tedious and time-consuming, when their time could have been better spent performing more technical tasks and maintaining the flow of programming.

DCTV implemented Myers' ProTrack, a broadcast management system, to advance the automation of its broadcast operations workflow.

Read the full article, as published by Government Video, by clicking here.

Categories

Customer Focus (5)

Employee Spotlight (2)

Events (2)

News (46)

Partnership Spotlight (2)

Archives Archives Select Month September 2015 (7) August 2015 (2) July 2015 (1) June 2015 (1) May 2015 (1) April 2015 (1) March 2015 (1) February 2015 (1) January 2015 (2) December 2014 (1) November 2014 (3) October 2014 (3) September 2014 (1) August 2014 (3) July 2014 (1) May 2014 (2) April 2014 (2) March 2014 (3) December 2013 (1) November 2013 (2) October 2013 (2) April 2013 (2) March 2013 (3) January 2013 (2) December 2012 (1) November 2012 (2) October 2012 (2) July 2012 (3) June 2012 (1) Share this Post

LINK:	http://myersinfosys.com/dctv-upgrade-provides-productivity-and-viewer-...
	See more stories from myers

Most recent headlines