
Astro: Record Viewership but Business Impacted by Lower Adex and Subscription Revenue
Date Released:18 Jun 2020
Share
Tweet
Astro Malaysia Holdings Berhad | Result highlights for the first quarter of the financial year ended 31 January 2021 (Q1FY21)
Revenue -15% y-o-y at RM1.1bn
EBITDA -26% y-o-y to RM330mn
PATAMI -58% y-o-y to RM74mn; Normalised PATAMI* -42% y-o-y to RM107mn
Declared first interim dividend of 1 sen per share.
Pay-TV ARPU moderated to RM99.1
Go Shop revenue +14% y-o-y to RM95mn
Tun Zaki Azmi, Chairman of Astro, said: As an essential service provider, Astro continued to operate during the MCO. Having instituted our Business Continuity Plan (BCP) we remained focused on delivering uninterrupted service to our customers whilst safeguarding the health and safety of our employees. Despite the impact of COVID-19 pandemic, Astro continues to be cash generative, cost disciplined and proactive in its capital management. Its balance sheet remains strong to weather headwinds in this trying time. The Board has declared a first interim dividend of 1 sen per share.
Henry Tan, Group Chief Executive Officer of Astro said: Astro was quick to take a series of actions to support the nation, customers and communities. We kept Malaysians informed and entertained with complimentary viewing of additional channels on Astro, NJOI and Astro GO as well as provided learning content to all students. As an essential service provider, we assisted in broadcasting over 3,000 hours of public service announcements (PSAs), provided news coverage and debunked misinformation across our TV, radio and digital platforms. With the closure of cinemas, we worked with local film producers to premiere their movies direct to homes on Astro First.
During this difficult time, we temporarily suspended disconnections and offered instalment payment plans for eligible customers to alleviate their financial burden. In addition, with the postponement of live sports events globally, Astro offered Sports Pack customers complimentary viewing of all channels as well as a one-off rebate of RM40 per subscriber pack. Our efforts during MCO have been duly recognised by heightened customer engagement and sentiment.
Our businesses were impacted by lower advertising spends and restrictions in upselling and installations. With most commercial establishments not allowed to operate, we proactively introduced flexible subscription and payment arrangements.
Revenue was lower by RM182mn y-o-y, impacted by a decline in advertising and subscription, and our prudent revenue recognition approach. The Group raised provisions for doubtful debt and is actively engaging with affected customers to manage receivables. Despite lower operating expenses mainly resulting from savings in content cost, earnings were impacted by unrealised forex losses.
Key Highlights:
Malaysia's MCO Entertainment Destination: Astro kept Malaysians informed and entertained with complimentary viewing of Movies, News, Learning and Stay Home Concert channels while NJOI customers received complimentary viewing of additional channels. During this time, Astro GO was made available for free to all Malaysians, attracting over 250k new users. As a result, both viewership and engagement grew across linear, On Demand and OTT. NJOI, our freemium service, increased its prepaid channels by 50% y-o-y to over 60, and saw prepaid buys rise 20% during the MCO. TV viewership share rose 1 percentage point y-o-y to 74%, On Demand titles streamed rose 119% to 35mn while average weekly time spent increased by 15% to 556 minutes. Astro GO's monthly average users rose 31% to 1.2mn while average weekly viewing time spent increased by 12% to 191 minutes. The SYOK app garnered over 318k monthly active users, which equates to a 16% Q-o-Q growth.
Live Sports is Back: More major sports events are making a comeback. The 2019/20 Premier League season restarted on 18 June, and Astro will air the remaining 92 matches. The Group has also resumed the live broadcast of other major football leagues such as Bundesliga, K-League, La Liga, as well as Serie A when it resumes on 20 June.
Challenging Adex and Market Conditions: Consistent with the contraction in business, Astro experienced a 38% y-o-y decline in Adex to RM90mn as advertisers pulled back spending. Although Adex declined, Astro Radio's Radex share increased by 4 percentage points to 84%.
Uplift in Commerce: Leveraging on the surge in online shopping during the MCO, Go Shop launched a new channel dedicated to Ramadan and Raya products and expanded its offerings to include fresh and frozen food. It also launched an e-Bazaar to support SMEs during this trying time by helping them reach its 2.4mn customers. Go Shop registered a 14% y-o-y growth in Q1FY21 revenue to RM95mn.
New Broadband & Content Partnership with Allo: Astro entered into a partnership with Allo Technology for bundled broadband with content. This will help Astro to expand its broadband's reach beyond urban areas that are not covered by its existing partnerships. Astro's content and broadband push places the Group in a better position to operate in the new normal, where connectivity is key.
Enhancing entertainment for connected homes: Astro IPTV customers who are currently on Maxis Home Fibre network can now upgrade to the Astro Ultra Box and enjoy 4K UHD and cloud recording. Over 60k Ultra Boxes have been installed since last November.
Local films premiering on Astro First: As the nation adjusts to a post COVID-19 future, viewership trends are evolving in favour of direct-to-home consumption. Astro First offers film producers the opportunity to premiere their latest movies directly to consumers. Response has been encouraging with Syif Malam Raya registering sales of RM3.7mn.
More HD entertainment: We enhanced viewing experience with 6 new HD
Most recent headlines
09/11/2025
Dalet today announced a transformative leap forward for media operations: Agentic Artificial Intelligence (AI) that unifies the Dalet ecosystem under one natura...
05/11/2025
WASHINGTON Despite the ongoing government shutdown, Federal Communications Commission Chairman Brendan Carr has announced a tentative agenda for the agency'...
05/11/2025
The College Football Playoff (CFP), ESPN and TNT Sports have announced kick times and broadcast information for the 2025 CFP First Round, which will launch the ...
05/11/2025
NEW YORK IAB Tech Lab, the global digital advertising technical standards-setting body, has announced the release of device attestation support in the industry ...
05/11/2025
SINGAPORE Appear, an Oslo-based provider of live production technology, is opening a new facility in Singapore as part of the company's expansion into the A...
05/11/2025
DALLAS Parks Associates has released new data showing just how far the dramatic shift to streaming services has gone in recent years. Currently, more than nine ...
04/11/2025
SVG Sit-Down: Why Professional Fight League CEO John Martin Believes Growth Is I...
04/11/2025
SVG All-Stars: David Koppett, Executive Producer, Live Sports and Studio, NESN a...
04/11/2025
From concept to kick-off: How TAMS could transform sports workflows By Paul Markham
Tuesday, October 28, 2025 - 09:43
Print This Story
Techex tx darwin pr...
04/11/2025
College Hoops Preview 2025: The CW Tips Off Third Season of ACC Men's/Women&...
04/11/2025
College Hoops Preview 2025: Big Ten Network Heats Up for Busy Season With 500 Me...
04/11/2025
College Hoops Preview 2025: CBS Sports Readies 300+ Game Broadcasts Across Its P...
04/11/2025
College Hoops Preview 2025: NBC Sports Slate Features 200+ Big Ten, BIG EAST, an...
04/11/2025
College Hoops Preview 2025: ESPN Remote-Ops Team Preps for Massive Slate of 7,40...
04/11/2025
Never-before-seen footage of Selena Quintanilla and her family's band offers...
04/11/2025
Joel Edgerton at Train Dreams Park City premiere (photo by Soul Brother / Shutterstock for Sundance Film Festival)...
04/11/2025
Today, we announced our third quarter 2025 earnings, marking strong momentum as we surpassed 700 million Monthly Active Users and achieved double-digit subscrib...
04/11/2025
Idag rapporterar vi v rt resultat f r det tredje kvartalet 2025, vilket markerar en stark och fortsatt tillv xt d vi passerade 700 miljoner m natliga aktiva an...
04/11/2025
SBS calls for bold, thought-provoking factual ideas: up to $50,000 in developmen...
04/11/2025
Tomorrow's fight will demand networks that deliver both capacity and survivability, the speed to move mission applications at scale, and the resilience to e...
04/11/2025
New York, NY - November 3, 2025 - Neptune BidCo US Inc. (the Issuer or the Co...
04/11/2025
WASHINGTON The National Association of Broadcasters took aim at YouTube TV and its owner Google in a blog post for its heavy hand in deciding what viewers can ...
04/11/2025
HACKENSACK, N.J. The European Broadcasting Union (EBU) has awarded LiveU a five-year contract to deliver 24/7 live news content through its Eurovision News Exch...
04/11/2025
Bob Dylan Awarded Honorary Doctorate from Berklee College of Music The songwriter, performer, and cultural icon is recognized for a six-decade career that redef...
04/11/2025
SAN JOSE, Calif. Roku has launched Roku Ads API, a fully open, self-serve developer platform for connected TV (CTV) advertising. The Roku Ads API gives develope...
04/11/2025
Harmonic (NASDAQ: HLIT) today announced an expanded partnership with Spectrum to extend the company's industry-leading cOS vCMTS and advanced network and o...
04/11/2025
The inauguration of Empresa de Meios Audiovisuais' (EMAV's) first virtual studio in Lisbon marks a major technological milestone for the Portuguese audi...
04/11/2025
ZTransform, a leader in transformational system design, integration, and launch services for broadcasters, sports venues, educational facilities, and corporate ...
04/11/2025
Fred Baumgartner's op-ed (ATSC 3.0: I Cant Imagine Anyone Defending Our Current Adoption Strategy) on the broadcast industry's transition to ATSC 3.0 dr...
04/11/2025
Q&A with Music Alum Andrew van der Paardt The oboist and English horn player reports back from the pit of the New York City Ballet Orchestra, and tells how he...
04/11/2025
Damien Moloney as Jim Bergerac
As filming wraps on the highly anticipated second series of Bergerac(6x60'), UKTV today unveils a selection of first look im...
04/11/2025
Tuesday 4 November 2025
To view this content, please enable our use of cookies....
04/11/2025
Back to All News
Netflix and Embratur launch audiovisual tourism guide at the W...
04/11/2025
Back to All News
Frankenstein' Sightings Grip Hollywood With Halloween Wee...
04/11/2025
From the recent SMPTE Media Technology Summit in Pasadena, with FilmLight Image Engineer, Daniele Siragusano, and Research Engineer, Julius Tschannerl.
Matchin...
04/11/2025
Begins Thursday November 6 on RT One and RT Player at 10:15pm
Camogie: Inside...
04/11/2025
In Berlin on Tuesday, Deutsche Telekom and NVIDIA unveiled the world's first...
04/11/2025
When inspiration strikes, nothing kills momentum faster than a slow tool or a frozen timeline. Creative apps should feel fast and fluid - an extension of imagin...
04/11/2025
Douglas W. Phillips and Steven M. Paul join Scripps Research Board of Directors Finance and biomedical leaders bring decades of experience in investment strateg...
03/11/2025
SVG Sit-Down: Inside the Sports Rights Landscape (and the new IMG) with Andrew D...
03/11/2025
Challenging the norm: How TNT Sports is evolving coverage of the men's and w...
03/11/2025
Inspired storytelling: TNT Sports' Pete Thomas on creating opportunities out...
03/11/2025
NBA 2K League Returns With New Format Featuring NBA Players, Creators, and FansSeason will include online tournaments, in-person events, and open-ladder fan com...
03/11/2025
Live on the Water: The Rowing Channel Pulls Off Historic Production at Head Of T...
03/11/2025
Strategic partnership to expand specialized testing equipment, advance national security and support regional economic growth...
03/11/2025
In less than two weeks during late September and early October, the Federal Communications Commission acted on two proposed rulemakings that could have an enorm...
03/11/2025
Josh Miely is returning to a more hands-on radio and TV role with the National Association of Broadcasters....
03/11/2025
Broadcasters have spent years trying to integrate different vendor technologies in their facilities. As the industry has moved closer to software, that struggle...
03/11/2025
As the malevolent siege against broadcasters' interests intensifies from the far reaches of artificial intelligence misuse to relentless innovation in the m...
03/11/2025
Wheatstone founder and owner Gary Snow will retire from the company by the end of next year....