
Astro: Record Viewership but Business Impacted by Lower Adex and Subscription Revenue
Date Released:18 Jun 2020
Share
Tweet
Astro Malaysia Holdings Berhad | Result highlights for the first quarter of the financial year ended 31 January 2021 (Q1FY21)
Revenue -15% y-o-y at RM1.1bn
EBITDA -26% y-o-y to RM330mn
PATAMI -58% y-o-y to RM74mn; Normalised PATAMI* -42% y-o-y to RM107mn
Declared first interim dividend of 1 sen per share.
Pay-TV ARPU moderated to RM99.1
Go Shop revenue +14% y-o-y to RM95mn
Tun Zaki Azmi, Chairman of Astro, said: As an essential service provider, Astro continued to operate during the MCO. Having instituted our Business Continuity Plan (BCP) we remained focused on delivering uninterrupted service to our customers whilst safeguarding the health and safety of our employees. Despite the impact of COVID-19 pandemic, Astro continues to be cash generative, cost disciplined and proactive in its capital management. Its balance sheet remains strong to weather headwinds in this trying time. The Board has declared a first interim dividend of 1 sen per share.
Henry Tan, Group Chief Executive Officer of Astro said: Astro was quick to take a series of actions to support the nation, customers and communities. We kept Malaysians informed and entertained with complimentary viewing of additional channels on Astro, NJOI and Astro GO as well as provided learning content to all students. As an essential service provider, we assisted in broadcasting over 3,000 hours of public service announcements (PSAs), provided news coverage and debunked misinformation across our TV, radio and digital platforms. With the closure of cinemas, we worked with local film producers to premiere their movies direct to homes on Astro First.
During this difficult time, we temporarily suspended disconnections and offered instalment payment plans for eligible customers to alleviate their financial burden. In addition, with the postponement of live sports events globally, Astro offered Sports Pack customers complimentary viewing of all channels as well as a one-off rebate of RM40 per subscriber pack. Our efforts during MCO have been duly recognised by heightened customer engagement and sentiment.
Our businesses were impacted by lower advertising spends and restrictions in upselling and installations. With most commercial establishments not allowed to operate, we proactively introduced flexible subscription and payment arrangements.
Revenue was lower by RM182mn y-o-y, impacted by a decline in advertising and subscription, and our prudent revenue recognition approach. The Group raised provisions for doubtful debt and is actively engaging with affected customers to manage receivables. Despite lower operating expenses mainly resulting from savings in content cost, earnings were impacted by unrealised forex losses.
Key Highlights:
Malaysia's MCO Entertainment Destination: Astro kept Malaysians informed and entertained with complimentary viewing of Movies, News, Learning and Stay Home Concert channels while NJOI customers received complimentary viewing of additional channels. During this time, Astro GO was made available for free to all Malaysians, attracting over 250k new users. As a result, both viewership and engagement grew across linear, On Demand and OTT. NJOI, our freemium service, increased its prepaid channels by 50% y-o-y to over 60, and saw prepaid buys rise 20% during the MCO. TV viewership share rose 1 percentage point y-o-y to 74%, On Demand titles streamed rose 119% to 35mn while average weekly time spent increased by 15% to 556 minutes. Astro GO's monthly average users rose 31% to 1.2mn while average weekly viewing time spent increased by 12% to 191 minutes. The SYOK app garnered over 318k monthly active users, which equates to a 16% Q-o-Q growth.
Live Sports is Back: More major sports events are making a comeback. The 2019/20 Premier League season restarted on 18 June, and Astro will air the remaining 92 matches. The Group has also resumed the live broadcast of other major football leagues such as Bundesliga, K-League, La Liga, as well as Serie A when it resumes on 20 June.
Challenging Adex and Market Conditions: Consistent with the contraction in business, Astro experienced a 38% y-o-y decline in Adex to RM90mn as advertisers pulled back spending. Although Adex declined, Astro Radio's Radex share increased by 4 percentage points to 84%.
Uplift in Commerce: Leveraging on the surge in online shopping during the MCO, Go Shop launched a new channel dedicated to Ramadan and Raya products and expanded its offerings to include fresh and frozen food. It also launched an e-Bazaar to support SMEs during this trying time by helping them reach its 2.4mn customers. Go Shop registered a 14% y-o-y growth in Q1FY21 revenue to RM95mn.
New Broadband & Content Partnership with Allo: Astro entered into a partnership with Allo Technology for bundled broadband with content. This will help Astro to expand its broadband's reach beyond urban areas that are not covered by its existing partnerships. Astro's content and broadband push places the Group in a better position to operate in the new normal, where connectivity is key.
Enhancing entertainment for connected homes: Astro IPTV customers who are currently on Maxis Home Fibre network can now upgrade to the Astro Ultra Box and enjoy 4K UHD and cloud recording. Over 60k Ultra Boxes have been installed since last November.
Local films premiering on Astro First: As the nation adjusts to a post COVID-19 future, viewership trends are evolving in favour of direct-to-home consumption. Astro First offers film producers the opportunity to premiere their latest movies directly to consumers. Response has been encouraging with Syif Malam Raya registering sales of RM3.7mn.
More HD entertainment: We enhanced viewing experience with 6 new HD
Most recent headlines
09/11/2025
Dalet today announced a transformative leap forward for media operations: Agentic Artificial Intelligence (AI) that unifies the Dalet ecosystem under one natura...
06/10/2025
France T l visions, France's leading broadcaster, has received the 2025 EBU ...
16/09/2025
At DSEI 2025, James Dunne of L3Harris Maritime UK chaired a panel on aligning the supply chain to the warfighter, where leaders discussed modernising support fo...
16/09/2025
Calrec has strengthened its collaboration with audio metering expert RTW by integrating RTW's new TMxCore metering platform across its full range of Argo IP...
16/09/2025
College Football Scores Top Telecast in August with 16M+ Viewers on FOX, Followe...
16/09/2025
Collaboration marks the first SSP integration of Gracenote IDs, enabling show-le...
16/09/2025
AMSTERDAM The organizers of IBC2025 are reporting that 43,858 visitors from more than 170 countries attended the event, which had more than 1,300 exhibitors and...
16/09/2025
Wooden Camera announces the release of its new Accessory Collection for the FUJIFILM GFX ETERNA 55. The highlights of this collection include vital power soluti...
16/09/2025
Anton/Bauer, a leading manufacturer of mobile power solutions for broadcast and cinematic equipment, has announced the launch of Anton/Bauer Fleet Management, a...
16/09/2025
Teradek, a leading provider of video transmission and live production solutions, today announced the launch of Prism Jetpack, a groundbreaking 5G video contribu...
16/09/2025
Astera, the leader in wireless LED lighting solutions, announces the ultra-versatile SolaBulb. Building on the success of the Astera bulb family, SolaBulb intro...
16/09/2025
As the world gathered at TED2025 to explore the provocative theme "Humanity Reimagined", Clear-Com , supported by NETGEAR networking infrastructure, delivered f...
16/09/2025
Bitfocus' Buttons platform celebrated as a catalyst for AV and broadcast convergence
Bitfocus has been named winner of the IABM Impact Award Pro AV Chan...
16/09/2025
Record entries and outstanding innovation celebrated at IBC2025 as the MediaTech community honors its leading people, projects and organizations
IABM announced...
16/09/2025
Harmonic (NASDAQ: HLIT) today announced that SKY Perfect JSAT Corporation (SJC), a leading satellite operator and pay-TV provider in Japan, has partnered with H...
16/09/2025
Telestream congratulates Sky Group, which has been awarded the prestigious IBC Innovation Award for Content Distribution for its MediaMesh platform on Sunday, S...
16/09/2025
Leading space solutions company will use optical ground stations to deliver faster, more secure data from space
Luxembourg, September 15, 2025 - SES, a leading...
16/09/2025
NOVI, Mich. ENCO has unveiled Raptor, a cloud-based live streaming captioning encoder that injects the speed, power and reliability of real-time AI capabilities...
16/09/2025
NEW YORK Comcast NBCUniversal and NBCUniversal Local have announced that a total of $2.5 million has been awarded in 2025 to 69 nonprofit organizations servicin...
16/09/2025
AMSTERDAM Martin Euredjian has joined Atomos as director of advanced imaging and will lead innovation for advanced display technology....
16/09/2025
AMSTERDAM Calrec introduced a 48-faced Argo M and showcased its largest Argo software updates at the recently concluded IBC2025....
16/09/2025
AMSTERDAM Lawo introduced its HOME Audio Shuffler app, a replacement for a traditional baseband audio matrix within an IP-based Dynamic Media Facility, during t...
16/09/2025
CBS is reporting that the 77TH Emmy Awards hosted by Nate Bargatze on Sunday Sept. 14 was seen by more than 7.42 million viewers on the CBS Television Network a...
16/09/2025
Comscore Unveils The Scoreboard: An Interactive Destination Surfacing Consumer B...
15/09/2025
Steve Zahn, Winona Ryder, Ethan Hawke, and Janeane Garofalo star in Ben Stiller&...
15/09/2025
Global K-Pop sensation aespa is redefining what it means to be rich with the r...
15/09/2025
Every day, millions of people around the world turn to Spotify to enjoy the audi...
15/09/2025
After months of intensive planning and implementation, Brembo SGL Carbon Ceramic...
15/09/2025
A U.S. Marine launches a Javelin shoulder-fired anti-tank missile during a training exercise. (Photo credit: U.S. Marine Corps)...
15/09/2025
AMSTERDAM TV Tech has named its Best of Show Awards winners for IBC2025, which wraps up today. Entrants were judged by a panel of industry experts on the criter...
15/09/2025
Unique sports content orchestration platform builds momentum among SES's cus...
15/09/2025
Paris, France - September 15, 2025 -- Space42 (ADX: SPACE42), the UAE-based AI-p...
15/09/2025
Back to All News
The Great Flood' Teaser Trailer Previews A Gripping Struggle for Survival
Entertainment
15 September 2025
GlobalSouth Korea
Link copi...
15/09/2025
Back to All News
From Hardship to Hope: Typhoon Family' Presents a Tale of...
15/09/2025
Back to All News
Gloom Goes Global as Wednesday's' The Doom Tour Hit...
15/09/2025
-- Opens door to growth in renewable energy New Delhi, India - 15th September -- Global business and industry leaders from around the world are joining technol...
14/09/2025
Partnership to address business and technical challenges of DMF adoption
he Advanced Media Workflow Association (AMWA) and the European Broadcasting Union (EBU...
14/09/2025
WARNER BROS. TELEVISION'S THE PITT (HBO MAX) WINS FIVE EMMY AWARDS, INCLU...
14/09/2025
Back to All News
Mantis' Trailer Previews High-Stakes Rivalries to Be No. ...
13/09/2025
ATLANTA Cox Media Group has announced that the company's vice president of news, Misty Turnbull has been inducted into the National Academy of Television Ar...
13/09/2025
AMSTERDAM Shotoku Broadcast Systems, a major developer of robotic systems, has announced plans to take studio robotics to the next level at IBC2025 by debuting ...
13/09/2025
At IBC2025 in Amsterdam, Riedel Communications unveiled Bolero Mini, the company's lightest and flattest wireless intercom beltpack to date. Designed to del...
13/09/2025
Shotoku Broadcast Systems, the international developer of dependable, userfriendly robotic systems, is taking studio robotics to the next level at IBC 2025 with...
13/09/2025
Bitmovin, a leading provider of video streaming solutions, today released the 9th annual Video Developer Report 2025/26, offering an in-depth look at the evolvi...
13/09/2025
Bitmovin, the leading provider of video streaming solutions, today announced a strategic partnership with StreamShark, the trusted video platform for enterprise...
13/09/2025
Ikegami has chosen IBC 2025 in Amsterdam as the launch venue for a major addition to its range of viewfinders. The new VFE-P711AD is a 7-inch high resolution OL...
13/09/2025
Founder-led Merger to Fast Track R&D, Asset Library Upgrades, Tools and More; No Disruption to Pricing or Support for Users
Today, KitBash3D, a pioneer in 3D a...
13/09/2025
With NDI certification, Atomos integration, Grass Valley collaboration, and a new Monitor app, at this year's IBC, Mavis is showcasing a series of powerful...
13/09/2025
Creamsource, maker of artisan LED lighting for film and television, has unveiled the Vortex24 Soft (V24S), a 1950W native soft light and the largest soft source...
13/09/2025
When international sports streaming service DAZN secured the global rights to the 2025 FIFA Club World Cup football tournament, it set out to deliver an unmatch...