arvato Systems: Commercial Partnership for Same-Day Delivery

arvato Systems: Commercial Partnership for Same-Day Delivery 24/07/2014, Shop everywhere, pay mobile and delivery time on request

arvato Systems, time:matters and mpass act as co-operation partners in the eCommerce business and offer Same-Day Delivery (SDD) solutions to retailers

Optimization of payment and delivery operations in the (mobile) webshop creates customer loyalty and increases sales in the omni-channel business

G tersloh - The same day parcel delivery can be offered as a service today. E-tailers get great opportunities to attract and retain customers and increase sales. What are the challenges to payment and logistics for the retailers? arvato Systems, time:matters and mpass present solutions to this.

The rapid development of mobile devices enables customers to shop anywhere at anytime. This service has already been offered by many retailers and brand manufacturers. However, with the deployment of mobile webshops the customers' expectations for modern services rise related to payment and delivery. Retailers have a high potential to differentiate themselves from the competition in case of service quality. In addition, stationary retailers have the chance to sell their products better through different channels. The major challenge here is the technical connection and control of all service features.

Together, the three partners, consisting of the IT systems integrator arvato Systems, the mobile payment provider mpass and the logistics company time:matters, developed the following solution: payment system, order management and logistics are optimally and securely interlinked and same- day delivery is enabled. With this approach e-tailers rise the customer loyalty within on- and offline channels and increase profitability. arvato Systems brings longtime omni-channel expertise and the proven arvato Order Management System into the co-operation.

About arvato Systems

arvato Systems is a systems integrator with a solid reputation. We not only implement standard software, but also offer tailor-made, industry-specific and individually developed solutions. More than 2,500 dedicated employees at 25 sites throughout the world are always there for their customers. As part of the arvato network, a leading global BPO provider belonging to Bertelsmann, we have the unique capability to create entire value chains and combine IT with other arvato services to deliver an integrated service offer from one source. The strength of arvato Systems lies in the intelligent combination of planning, operation, systems integration and support. Our customers appreciate the way we bring in-depth industry know-how, cross-platform expertise, a true partnership approach, and genuine entrepreneurial spirit to the table. Our solutions pave the way for your success. www.arvato-systems.com

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