HP Launches Services for Oracle Applications to Help Enterprises Transform their Digital Customer Experience

HP Launches Services for Oracle Applications to Help Enterprises Transform their Digital Customer Experience

PALO ALTO, Calif., Dec. 16, 2014 HP today announced HP Digital Customer Experience services for Oracle to help companies plan, build and manage customer experience business solutions for more personalized, consistent interaction with their customers across store, web, mobile and social channels.

Whether from a PC, phone or other mobile device, customers expect a rich and personalized experience when interacting with a company via its store, website, app and social networks. Enterprises must equip themselves to improve their digital, online and mobile skills, modernize their legacy IT systems and bridge the divide between the business and IT to fully address these expectations.

Consumers increasingly associate their digital experience with a company's overall brand and reputation, making it even more important to exceed their service expectations and rise above the competition, said Robert Hildenbrand, vice president, worldwide Oracle Applications Services, HP Enterprise Services. Our services coupled with Oracle's software enable enterprises to deploy cross-channel solutions that can help companies drive repeat business, customer retention and advocacy.

HP Digital Customer Experience for Oracle offering combines HP's services with Oracle's customer experience software, creating a compelling set of services to integrate new systems into an enterprises' existing landscape. This includes agile delivery, continuous integration, system testing, identity management integration, security, governance and reporting framework, operations and maintenance.

The new style of IT converges cloud, security, big data and mobility into a comprehensive solution to better connect customers, citizens, communities, partners and suppliers. This new style incorporates IT-driven systems with systems that are led by business drivers and innovation. As a member of Oracle Partner Network (OPN) with decades of experience and worldwide delivery capability, HP is equipped to deploy prebuilt components and IP specific to customer experience for fast delivery, reduced cost and scalable architecture.

Availability

HP Digital Customer Experience for Oracle services are available immediately worldwide.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates.

2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of HP for future operations, including the separation transaction; the future performance if Hewlett-Packard Enterprise and HP Inc. if the separation is completed; any statements concerning expected development, performance, market share or competitive performance relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the need to address the many challenges facing HP's businesses; the competitive pressures faced by HP's businesses; risks associated with executing HP's strategy, including the planned separation transaction, and plans for future operations and investments; the impact of macroeconomic and geopolitical trends and events; the need to manage third-party suppliers and the distribution of HP's products and services effectively; the protection of HP's intellectual property assets, including intellectual property licensed from third parties; risks associated with HP's international operations; the development and transition of new products and services and the enhancement of existing products and services to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its suppliers, customers, clients and partners; the hiring and retention of key employees; integration and other risks associated with business combination and investment transactions; the execution, timing and results of restructuring plans, including estimates and assumptions related to the cost and the anticipated benefits of implementing those plans; the execution, timing and results of the separation transaction or restructuring plans, including estimates and assumptions related to the cost (including any possible disruption of HP's business) and the anticipated benefits of implementing the separation transaction and restructuring plans; the resolution of pending investigations, claims and disputes; and other risks that are described in HP's Annual Report on Form 10-K for the fiscal year ended October 31, 2013, and HP's other filings with the Securities and Exchange Commission, including HP's Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2014. HP assumes no obligation and does not intend to update these forward-looking statements.

LINK:	http://www8.hp.com/us/en/hp-news/press-release.html?id=1866150...
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