TalkTalk uses Farncombe's new services to plan network capacity and enhance its data centre operating model
London, November 6, 2013 - Farncombe, a leading provider of specialist technology and operational services, today announced a significant expansion of its advisory services portfolio to include network capacity planning, and operational launch readiness advisory and audit services.
Farncombe now offers a full complement of services to help clients prepare their new technology products for mass-market adoption in new and complex marketplaces, such as TV, mobile and smart metering. Available support ranges from the management of consumer trials and user experience testing to designing complex operational models.
The new Infrastructure Planning Service includes designing and developing scalable operational systems and robust networks. As part of this, Farncombe also offers rationalisation services, including capacity, property matters, space and power management, as well as quality improvement.
TalkTalk, a leading UK TV, broadband, mobile and home phone provider, is one of the first Farncombe clients to leverage this new offering, as it required specialist support for both network capacity planning and data centre operating model planning.
TalkTalk appointed Farncombe to validate its calculations predicting broadband consumer usage. By developing a bespoke data model to forecast the exponential increase in video, voice and data traffic, Farncombe enabled TalkTalk to quickly predict changes across local access, regional and core networks. Colin Whitbread, CNO, TalkTalk said, We chose to partner with Farncombe because the team demonstrated an in-depth understanding of the myriad nuances impacting the accurate modelling of broadband bandwidth requirements. Their valuable contribution has resulted in faster, more accurate predictions and will positively impact our ROI on our infrastructure investments.
Farncombe was also engaged by TalkTalk to support a major change programme for its data centres resulting from an exceptional growth phase. Farncombe helped the company define the issues facing its data centre operations and then worked alongside TalkTalk's team to deliver an improved operating model across its UK data centres. The new model covers property, technical and operational aspects as well as cultural factors and has resulted in best-in-class data centre operations.
Andy Neve, Head of Data Centres, Environmental and Energy at TalkTalk, commented, Thanks to the Farncombe team's advice and creative solutions, we were able to overcome some complex and limiting factors which enabled us to accelerate enhancements across our data centres, improving quality whilst also reducing costs.
Philip Clayson, Head of Technology at Farncombe and leading the new portfolio, said Our new Telecoms Infrastructure Advisory Services are an exciting growth area and we are really pleased to be working with an innovative industry leader such as TalkTalk. With every year that passes Farncombe is seeing increased convergence between telecoms, media and broadcasting. This is leading to rising demand from telecoms providers and platform operators for our Operational, Network and Planning services.
These new operational and planning services add to Farncombe's existing Advisory Services portfolio, complementing its three other core offerings, which include Implementation Services, Test Services and Content Security Audit and Monitoring.
About Farncombe
Farncombe is the leading independent specialist digital TV consultancy, providing world-class strategic advice, engineering and design services to clients across the digital TV and entertainment value chain. In 2013, for the second year running, Farncombe featured in the prestigious Sunday Times Tech Track 100 league table. Farncombe clients include: Arqiva, BSkyB, BT, Liberty Global, Kabel BW, Ofcom, SABC, Virgin Media and YouView. Follow us on Twitter at @farncombeTV and for further information, visit www.farncombe.com.
Farncombe Media Enquiries:
Rachel Postlethwaite
+44 7949 883636
rachel.postlethwaite@farncombe.com
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TalkTalk uses Farncombe's new services to plan network capacity and enhance its data centre operating model
