
Comes as Sky Mobile hits three million customers - now the fastest-growing mobile provider in the UK*
Sky Mobile calls on Brits to check their mobile contracts to ensure they are getting the best value for what they need
Sky Mobile announces today that it has reached three million customers and is now the fastest-growing mobile provider in the UK.* With Sky Mobile enabling customers to roll' and therefore keep their spare data every month, these three million customers are protected from the data consumption gap' - the gulf between the data we pay for and the data we actually use each month.
Providing customers with the option to keep unused data is crucial as new research shows on average mobile users in the UK are not using - and therefore losing - 94GB of the data paid for each year. This equates to a financial loss of £84 a year per person - a £3bn total loss across the UK.
This overpayment is a combination of the majority of providers not enabling customers to keep their unused data, as well as a lack of transparency around how much data customers require to suit their needs - therefore creating a data consumption gap':
On average Brits have nearly half (44%) of their data left over at the end of every month
However, two in five (39%) say they pay for more data just in case they run out
Nearly half (46%) don't understand how much usage 1GB equates to causing a lack of understanding about how much data they need each month
With over half of Brits (52%) saying they want to spend less on their mobile contract amid the rising cost of living, Sky is calling on Brits to check their mobile plans to see how much data they are using and whether they could be saving money by switching or changing their contract.
Paul Sweeney, Managing Director, Sky Mobile, said: At a time where we are all trying to alleviate financial pressures, it's more important than ever to ensure your mobile contract provides good value. We should all be checking our contracts to ensure our mobile provider is giving us the flexibility to evolve as our needs do.
Brits could save an average of £7 per person per month with Sky Mobile due the ability to roll spare data - this spare data can then be shared with friends and family or stored for later use.** On top of this, with the opportunity to mix contracts - scaling plans up or down each month - customers have the option to only pay for what they need.
Paul Sweeney, added: Our focus from the beginning has been about creating value and fairness for our customers and this is what we continue to do day in, day out for our three million customers.
Tips for understanding your data consumption
Over a fifth (22%) of Brits say they don't feel confident tracking their data - here are Sky Mobile's tips for staying on top of your phone bill:
Check your contracts: 54% of Brits say they don't check how much they use of their plan each month. This is crucial for understanding where you could be saving money. Most providers enable you to track this as you go, by downloading their app which tells you how much data you have used and what proportion you have left. It's good to check this throughout the month, but particularly at the end of the month to get an idea of how much you have or haven't used of your contract.
Pick a provider that offers you flexibility: Not all providers enable you to change your plan whenever you like during your minimum term - this can be essential if your needs change month to month. In addition, this research shows that there is a huge gulf in the amount of data we pay for and the amount of data we use - being able to keep this unused data is really important. Three in five (62%) of Brits say they want the ability to do this.
Remember how much streaming/searching you can do: Part of this data consumption gap is because people don't understand what 1GB equates to. Keep in mind that watching 80 minutes of a standard definition video or scrolling for 16 hours on the internet would use 1GB of data.
Notes to editors
* Mobile market analysis from CCS Insight
** £7.02 is the average amount that a mobile user (bundled or SIM only) loses every month due to unused data. This is aggregated on average costs of data across the four biggest operators (Vodafone, EE, O2, Three)
About the research
Over the period 18-21 October 2022, Opinium on behalf of Sky Mobile undertook a survey of 2,000 nationally representative UK adults. The survey asked questions concerning various matters to do with mobile phone contracts and data usage.
Development Economics undertook analysis of Opinium's survey results to calculate the average amount of unused data each month by mobile customers and the potential cost to this. This analysis was combined with various demographic datasets obtained from the Office for National Statistics (ONS) alongside publicly available information on industry market shares and contract/SIM only prices across Vodafone, EE, O2 and Three.
For further information please contact:
Poppy James - poppy.james@sky.uk
Sky Mobile network benefits at a glance:
Sky Mobile is a Which? Recommended provider status and winner of Best Value network in the 2022 Choose Awards. Unlike other network providers, Sky Mobile lets customers keep all their data for up to three years. Every month any spare data rolls into your Piggybank ready for you to use later or share with family. Spare data can be shared with up to 7 SIMs on the account or can be exchanged for rewards, like accessories or money off a new phone. With up to 99% network coverage, Sky Mobile offers the UK's cheapest annual data plan1 with up to twice as much data for half the price2, compared to the big networks.
Roll - Every month your spare data rolls into your Sky Piggybank ready for you to use later or even share with your family.
Watch - S
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
04/08/2026
Dalet, a leading technology and service provider for media-rich organizations, t...
04/07/2026
April 7 2026, 19:00 (PDT) Detective Conan: Fallen Angel of the Highway Opens in...
09/06/2026
The National Film and Video Foundation (NFVF) is a statutory body mandated to spearhead the equitable growth and development of the South African film and video...
09/06/2026
The BBC has found its Hercule Poirot.
After Deadline revealed last month that t...
09/06/2026
Media buyers and sellers can now compare YouTube reach from computer, mobile, an...
09/06/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
09/06/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
09/06/2026
A project aimed at modernizing scheduling operations across Mediaset's channel portfolio
Mediagenix, a global leader in smart content solutions to profitab...
09/06/2026
tvONE, an ACT Entertainment brand, debuts its most powerful video processor ever built: the 4RU CALICO PRO (C7-PRO-4200), at InfoComm 2026 (Booth N6813). Engine...
09/06/2026
Composer and Conductor Eric Whitacre to Receive Honorary Doctorate at Berklee Va...
09/06/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
09/06/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
09/06/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
09/06/2026
Technology collaboration to validate AMPP and Lawo HOME orchestration integration, showcasing Dynamic Media Facility principles in practice.
Grass Valley and ...
09/06/2026
Bitmovin, a leading provider of video streaming solutions, today announced that Axel Springer SE, international media and technology company, has deployed Playe...
09/06/2026
LiveU, the global leader in live IP-video solutions, today announced a landmark deployment with the Oceania Football Confederation (OFC) that has brought Video ...
09/06/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
09/06/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
09/06/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
09/06/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
09/06/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
09/06/2026
Two Alumni Win Tony Awards Mike Morris and Cedric Leiba Jr. won awards for Best Orchestrations and Best Play, respectively.
June 8, 2026
By
Tori Donahue
...
09/06/2026
Back to All News
Netflix Unveils First Images And Poster For Wrath, A New Brazi...
09/06/2026
Enni Continues to Rely on Arvato Systems - And Will Be Using AEP.EnerS4 Billing Solution
Arvato Systems to implement transformation project for SAP S/4HANA Ut...
09/06/2026
These special programmes will highlight RT 's connection with the Irish diaspora
This year, RT is marking 100 years of public broadcasting in Ireland with...
08/06/2026
The two execs discuss the goals and the challenges of building a huge multi-cult...
08/06/2026
This industry legend has been a road warrior since the early '90s and is, today, a lynchpin on College GameDay
The sports-production industry continues to ...
08/06/2026
DAZN has agreed a multi-year rights partnership with Extreme Fighting Championship (EFC), expanding its global combat sports portfolio.
DAZN will broadcast EFC...
08/06/2026
As fans move across broadcast, streaming, social, mobile and creator-led platforms, and they expect every angle, in real time, TVU Networks has released a new e...
08/06/2026
Infront has further strengthened the 2026 Diamond League's international bro...
08/06/2026
Grass Valley has announced the appointment of Sam Craig as Vice President, Global Pre-Sales. Based in the United States, Craig will lead Grass Valley's glob...
08/06/2026
SMPTE has announced its summer 2026 education lineup covering IP networking and SMPTE ST 2110, including two standalone courses, a 13-week boot camp, and a hand...
08/06/2026
Sportradar Group AG has announced a multi-year global agreement with Kalshi, a p...
08/06/2026
FIFA and Gamefam have announced the launch of a FIFA World Cup 2026 event on Roblox, running June 5 through July 31, 2026. The event centers on FIFA Super Socce...
08/06/2026
A collaboration of NHL Productions, Monumental Sports, and Michael Levitt Produc...
08/06/2026
CBS Sports production staffer Bryce Adair has died at the age of 31 after sustaining injuries during a car accident on Wednesday while in Ohio working the the P...
08/06/2026
Behind The Mic provides a roundup of recent news regarding on-air talent, including new deals, departures, and assignments compiled from press releases and repo...
08/06/2026
WMT Digital today announced the launch of WMT Fan Intelligence, designed to unif...
08/06/2026
The Heat are the seventh NBA team to air their games over-the-air next season...
08/06/2026
Paramount and UFC have announced an expansion of their media rights partnership making Paramount the exclusive home of UFC Numbered Event main cards in Canada ...
08/06/2026
The Qatar Football Association (QFA), in cooperation with Sponix and broadcaster...
08/06/2026
Project B has announced the appointment of Host Broadcast Services (HBS) as Offi...
08/06/2026
The Buckeyes now produce and stream upwards of 200 sports events annually with a...
08/06/2026
At Spotify, our commitment to the LGBTQIA community is year-round. Through GLOW, our global music program, we celebrate and amplify the contributions of queer ...
08/06/2026
Get Hands-on With Keyboard & Synth Brands
GearExpo UK wouldn't be complete without some synth action, and we've got some of the industry's most ...
08/06/2026
50 popular in-ear monitoring system profiles added
The latest update for IK Multimedia's headphone-correction system has just arrived, and introduces ca...
08/06/2026
Manny Marroquin signature cans upgraded with SLAM Technology
The flagship model in Audeze's Manny Marroquin Signature Series has just been treated to an...
08/06/2026
Air domain supremacy redefined - New counter UAS, space solutions and directiona...