BT improves position as a leader in Gartner s Global Network Service Providers Magic Quadrant

DC14-118 March 25, 2014

BT improves position as a leader in Gartner's Global Network Service Providers Magic Quadrant Positioned as leader for the tenth time, based on Completeness of Vision' and Ability to Execute'.

BT today announced that it has been positioned by Gartner, Inc. in the Leaders Quadrant in the Magic Quadrant for Global Network Service Providers for the tenth time.

According to Gartner, the number of organizations requiring global networking services continues to grow, due to globalization and the growing adoption of cloud services, which are often hosted in different markets from the point of consumption. Organizations appetite for more bandwidth shows no signs of diminishing, with video machine-to-machine communications and big data, coupled with IT centralization, as the primary drivers. Reliability and performance control are growing in importance as business processes become ever more IT-dependent; in addition, IT architectures (such as thin-client computing) place ever greater reliance on the network.

Gartner states that, in such a context, leaders have a full portfolio of voice and data products, coupled with above-average service and support, wide global coverage, and competitive pricing. They have a strong vision that includes adopting more information and communication technology (ICT) capabilities, which is a strategy they articulate clearly and openly.

Luis Alvarez, chief executive BT Global Services, said: I am proud that we have improved our leadership position in such a critical report. This is the tenth time we are positioned in that quadrant and comes less than six months after we were positioned as a leader in Gartner's global communications outsourcing and professional services magic quadrant 1. In order to continue improving our leadership position, we are working hard to further progress in terms of service quality, pricing and track record, helping our global customers successfully address issues of infrastructure, language and culture all around the world. We are also working to further refine a clear and evolving geographic strategy to meet changing customer needs. I believe that this report shows that Gartner recognizes our strengths in our ability to execute as well as the completeness of our vision.

To view the full report, click here

Gartner, Magic Quadrant for Global Network Service Providers, Neil Rickard, Robert F. Mason, March 2014.

1 Gartner, Magic Quadrant for Communications Outsourcing and Professional Services, Eric Goodness, Christine Tenneson, October 2013

About the Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose

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