The Challenge
Given the proximity of some of the car parks to the air strip and subsequent aircraft noise, sudden sound surges were beginning to cause concerns for many of the staff. A Health & Safety representative identified the problem and confirmed that there was a moderate risk of this occurring on a general basis. They informed management that specialised headsets would be required to eliminate the chance of staff suffering from these effects.
In addition, the nature of the work at Manchester Airports Group meant that operators needed headsets that were quick to charge with a good battery life, and since staff often have to remain mobile while on the phone, a wireless solution would increase safety and flexibility.
The solution
A supplier recommended Sennheiser's DW series of headsets, which fulfilled all of the requirements and importantly would guard against the risk of sound surges due to their acoustic shock protection. Initially, six headsets were taken for a trial period of three weeks, with staff invited to test both single and double-sided models. Feedback was extremely positive:
We chose the Sennheiser DW largely because of the added protection they provided, and after trialling the headsets the team were happy that these would be good for use within the control room said Charlotte Wienholt, Car Park Control Room manager at Manchester Airport They are wireless which is a must for us, the sound quality is also very good. We were able to choose from single or double headsets and it is great that team members were able to pick what was most suitable one for them.
The DW series places an emphasis on comfort, durability and quality with HD audio and ultra-noise cancelling microphones to ensure consistent performance regardless of environment. Importantly it also includes patented ActiveGard protection.
In addition, Manchester Airports Group required headsets that would last for a full shift, are quick to charge, and that offer stable wireless functionality to avoid the dangers of having wires strewn around desks in a mobile workstation. The DW series offers up to 12 hours of talk time and up to 180m range with independent headset volume control, offering a good degree of flexibility away from the desk.
Charlotte said she wouldn't hesitate to recommend Sennheiser's DW series to other companies, stating They are very practical to use in our environment, especially as the headsets are wireless. The headsets can easily be charged via a docking station or USB cable too and don't take long to charge.
About Manchester Airports Group
Manchester Airports Group is the country's largest UK-owned airport operator, serving 42 million passengers every year. At Manchester, 23 operators are employed for the control room, with a team that works 12 hour shifts in small crews. All of the operators use headsets to answer intercom calls from car park pay stations and barriers.
About ActiveGard
ActiveGard takes a different approach to acoustic shock protection compared to most traditional systems. In order to comply with EU Directives, headsets must limit the level of audio for sudden loud sounds to 135dB in order to prevent permanent damage to hearing. This level can still be very uncomfortable for the user however, and usually fully distorts the audio being played. ActiveGard instantly compresses undesirable audio before it reaches your ear without distorting it, safeguarding the user completely and ensuring that audio remains at a comfortable listening level.
The DW Series
The DW series is available in a range of guises, from the DW Office with a choice of ear hook or headband wearing style to the Pro1 and Pro2's choice of single and double-sided headsets. Each offers superb comfort and flexibility to the user, with a range of technology designed to offer the very best in call quality and protection, regardless of environment. The DW also comes with a stylish charging and control unit, with a magnetic cradle for fast and easy charging and a battery power indicator for instant notification of battery status. Headsets can be configured instantly for desk phone or softphone modes, resulting in a solution that's capable of handling all of today's modern office needs.
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
04/08/2026
Dalet, a leading technology and service provider for media-rich organizations, t...
04/07/2026
April 7 2026, 19:00 (PDT) Detective Conan: Fallen Angel of the Highway Opens in...
01/06/2026
January 6 2026, 05:30 (PST) Dolby Sets the New Standard for Premium Entertainment at CES 2026
Throughout the week, Dolby brings to life the latest innovatio...
06/05/2026
Polands Miecznik-class frigates are part of the largest contract in Polish shipbuilding history. (Image Credit: PGZ Stocznia Wojenna)...
06/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
06/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
06/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
06/05/2026
Riedel Communications today announced the expansion of its leadership structure as part of a strategic initiative to strengthen both its operational management ...
06/05/2026
For nearly three decades, Veteran Production Sound Mixer and Five-time Emmy Award Winner Dirk Sciarrotta has helped define the sonic identity of the long-runnin...
06/05/2026
ZEISS CinCraft LensCore: Cinema Lens Looks for Compositing
Brie Clayton May 6, 2026
0 Comments
ZEISS announces the launch of CinCraft LensCore, a nove...
06/05/2026
Wisycom Solves Extreme RF Challenges Across Miles of Live Action for Gravity Med...
06/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
06/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
06/05/2026
Narrative Entertainment has partnered with Encompass to deliver high-quality subtitling of its Great! network content using the Altitude Intelligence AI assiste...
06/05/2026
SipRadius, widely recognized for making content processing and connectivity secure and seamless, is proud to launch a dramatic new approach to AI content creati...
06/05/2026
When the broadband and media industry gathers at ANGA COM in Cologne from May 19 to 21, Big Blue Marble will be at the forefront. The international broadcast an...
06/05/2026
Cinegy GmbH, a leading developer of software-defined television technology, is proud to exhibit at MPTS for the first time. Visitors to the stand will discover ...
06/05/2026
Val Jeanty Receives 2026 Doris Duke Artist Award Jeanty, a composer, percussionist, and turntablist, is the fourth Berklee recipient of the prestigious award ...
06/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
06/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
06/05/2026
When live cycling races and international marathons stretch for miles across cities and countryside, there is no margin for RF failure in live broadcast. As Chi...
06/05/2026
Oberkochen/Germany, May 5, 2026
ZEISS announces the launch of CinCraft LensCore, a novel solution for creating physically based cinematic lens looks for visual...
06/05/2026
Wuppertal May 6, 2026
Riedel Expands Leadership Structure, Appoints Marc Engro...
06/05/2026
SAN JOSE, Calif. - May 6, 2026 - Harmonic (NASDAQ: HLIT) today announced its latest broadband innovations for ANGA COM 2026, highlighting its vision for a new e...
06/05/2026
Statement from Rupert Murdoch, Chairman Emeritus, Fox Corporation on Ted Turner&...
06/05/2026
Friday 8 May on RT One and RT Player
Meet the NSPCA team caring for and protecting animals in need in this six-part series
Fly on the wall, six-part series...
06/05/2026
The race to build the world's most powerful AI factories demands networking ...
06/05/2026
How changes to proteins can alter drug interactions for new precision therapies Scripps Research team maps how chemical modifications to proteins affect drug bi...
05/05/2026
Experts from the world of academia, tech, business, politics and media convened for a Thomson Talks at the Cambridge Disinformation Summit in April. It's th...
05/05/2026
Three phones were hardwired for power and transmission to the truck; camera feat...
05/05/2026
The creative studio behind campaigns for the NBA, Fanatics Sportsbook & Casino, ...
05/05/2026
Nielsen has announced results from a co-viewing pilot program covering February&...
05/05/2026
viztrick AiDi, an on-device AI solution developed by Nippon TV, delivered global...
05/05/2026
ARRI has announced Omnibar, a battery-powered, IP65-rated multi-color LED linear...
05/05/2026
Imagine Communications has announced that France T l visions is the first broadc...
05/05/2026
The Women's National Basketball Association (WNBA) and Bell Media today announced a multiyear agreement to broadcast and stream WNBA games in Canada beginni...
05/05/2026
SVG is proud to announce Warner Bros. Discovery's Techwood Studios in Atlant...
05/05/2026
With no operator required, AutoMic workflow automates talent identification on U...
05/05/2026
A crash in 2015 set the industry back, but this winter proved that drones are he...
05/05/2026
Another year, and more proof that Asia continues to shape some of the world's most exciting new sounds. This year's RADAR artists draw from deep local r...
05/05/2026
The Austin City Limits Music Fest 2026 lineup just dropped, and this year, Spoti...
05/05/2026
New drum machine book campaign incoming
Bjooks have announced that during Superbooth 2026, they will be launching a Kickstarter campaign to fund the product...
05/05/2026
Flagship all-in-one production bundle updated
The latest version of Native Instruments' flagship virtual instrument and plug-in bundle has just been ann...
05/05/2026
Rohde & Schwarz to host RF Testing Innovations Forum 2026, helping design engine...
05/05/2026
L3Harris provides communications, electronic warfare, sensors and mission systems that enable Virginia-class submarine crews to operate with confidence in conte...
05/05/2026
The company grew by 7.6% in net revenue and 16.3% in EBITDA, achieving a 33% inc...
05/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
05/05/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
The Challenge
