Sony Pixel Power calrec Sony

How Retailers Meet Tough Challenges Using NVIDIA AI

13/01/2022

At the National Retail Federation's annual trade show, conversations tend to touch on recurring themes: Will we be able to stock must-have products for next Christmas?, What incentives can I offer to loyal workers? and What happens to my margins if Susie Consumer purchases three of the same dresses online and returns two?

The $26 trillion global retail industry is undergoing accelerated change, brought on by the pandemic and rapidly changing consumer habits. Now, it's looking for accelerated problem solving using NVIDIA AI to address increasingly acute labor, logistics and supply chain challenges that are accompanying those changes.

Working with an ecosystem of more than 100 startups, equipment providers and software partners, NVIDIA offers an AI Enterprise platform for retailers and quick-service restaurants that helps speed the creation of intelligent stores, AI-driven forecasting, interactive chatbots, voice-enabled order taking and hyperpersonalized recommendations, and logistics and store optimization using digital twin technologies for simulation.

A Labor Crisis Labor shortages have become a critical issue. In September and October, accommodation and food services businesses lost 1.6 million, or 6.2 percent, of their workforce, while 1.4 million people quit their retail jobs, according to the U.S. Bureau of Labor Statistics.

One way to address the problem is by creating autonomous shopping experiences. AiFi, AWM and Trigo's autonomous shopping platforms, each shown at NRF, provide a seamless store checkout process. Customers can walk into a store, grab the items they want and pay with their mobile phone on their way out. Beyond addressing labor shortages, these autonomous stores provide live inventory management and prevent shrink.

Store associates are the face of retail organizations, so it makes sense to reduce the time they spend on tasks that aren't customer facing, such as performing inventory counts or scanning for out-of-stock items. Spacee is using computer vision and AI to help retailers handle these basic, repetitive tasks.

NVIDIA partners Everseen and Graymatics provide asset protection applications at the point of sale to reduce shrinkage and provide customers a faster self-checkout experience. Deep North's store analytics application is used for queue management, to optimize labor scheduling and store merchandising, resulting in increased sales.

All these startups are using the NVIDIA AI platform to deliver real-time recommendations in stores and distribution centers.

NVIDIA Tokkio conversational AI avatars and the NVIDIA Riva conversational AI framework, as well as recommendation engines based on the NVIDIA Merlin application framework, also help improve the customer experience and solve labor shortages by allowing for automated order taking and upsell based on customer shopping history.

Vistry.AI is delivering drive-thru automated order taking with a speech and recommendation engine, as well as computer vision applications for queue prediction, to predict when orders are ready, ensure food freshness and accelerate curbside pickup.

A Broken Supply Chain The supply chain is the lifeblood of the retail industry; it was on life support for many in 2021 as attempts to recover from pandemic-related shutdowns around the world were stymied by trucker and dock worker shortages, inclement weather and persistent shortfalls in key food and electronics components.

According to a November report from Adobe Digital Insights, online shoppers in October were met with more than 2 billion out-of-stock messages - double the rate reported in October 2020.

With consumers more likely than not to go - and possibly stay with - a competitor, retailers are investing heavily in predictive analytics to gain real-time insights for forecasting and ordering from point of embarkation through to individual store shelves and distribution centers.

Dematic, a global materials handling company, and startups Kinetic Vision and Osaro are other key companies that use the NVIDIA AI platform to develop edge AI applications that add intelligence to automated warehouse systems. From computer vision AI applications to autonomous forklifts to pick-and-place robots, these AI applications improve distribution center throughput and reduce equipment downtime. And with NVIDIA Fleet Command, these solutions can be remotely deployed and managed securely and at scale in hundreds of distribution centers.

Improving Logistics To help the $9 trillion logistics industry efficiently route goods from distribution centers to stores and from stores to homes, NVIDIA in November announced its NVIDIA ReOpt AI software.

NVIDIA ReOpt is an accelerated solver for machine learning that optimizes vehicle route planning and logistics in real time. Working with the NVIDIA ReOpt team, Domino's Pizza implemented a real-time predictive system that helps it meet important delivery standards for customers eager for dinner.

Retail Goes AI The NVIDIA AI Enterprise platform is helping retailers weather challenges expected to continue well beyond 2022. With consumers increasingly demanding what the industry calls an omnichannel experience, one that lets them order online and pick up at curbside or have items delivered speedily to their homes, balancing supply with demand has increased the need for fast, actionable insights.

As consumers move from seeking goods and services to experiences, the depth and breadth of interaction between customers and retailers is requiring AI to complement human interaction. It's a shift that has moved from wishlist to deployment.
LINK: https://blogs.nvidia.com/blog/2022/01/13/how-retailers-use-ai/...
See more stories from nvidia

Most recent headlines

05/01/2027

Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be demoed at CES 2026

Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...

09/10/2026

Dolby Expands Dolby OptiView Platform with New Capabilities at IBC 2026

September 10 2026, 06:00 (PDT) Dolby Expands Dolby OptiView Platform with New Capabilities at IBC 2026 New Sports Intelligence helps providers better unders...

07/10/2026

Dalet Flex LTS Delivers Smarter Media Operations from Ingest to Distribution

Dalet, a leading technology and service provider for media-rich organizations, today announced the latest Long-Term Supported (LTS) release of Dalet Flex. Build...

30/09/2026

SGO Unveils Workflows Slate To Enable Automated Burn-ins, Slates

Share Copy link Facebook X Linkedin Bluesky Email...

30/09/2026

Public Advocacy Group Urges Broadcasters to Stop Airing Trump Taxpayer Funded Ad

Share Copy link Facebook X Linkedin Bluesky Email...

30/09/2026

Qvest Promotes Katlyn Alexander to CEO, North America

Share Copy link Facebook X Linkedin Bluesky Email...

30/09/2026

Mavis Camera 8-2 adds iPhone 18 Pro Support with Variable...

Mavis has launched Mavis Camera 8.2, the latest release of its professional camera app for the iPhone and iPad. This update brings support for iPhone 18 Pro and...

29/09/2026

Oak View Group Names Cisco as Official Technology Partner

Oak View Group (OVG) has announced Cisco as an Official Technology Partner, with plans to standardize infrastructure across its venue network on Cisco solutions...

29/09/2026

SportsNet Pittsburgh Wins Three Mid-Atlantic Emmy Awards

SportsNet Pittsburgh (SNP) won three honors at the 2026 Mid-Atlantic Emmy Awards. Program awards went to Bucs BP in the Sports Program Live category (produced ...

29/09/2026

CBC, PWHL Revive Hockey Night in Canada' on Saturdays

The Professional Women's Hockey League has announced home openers for all 12 teams for the 2026-27 season, along with a broadcast partnership with CBC under...

29/09/2026

Manifold Technologies Recognized as MXL Contributor Following IBC Innovation Award

Manifold technologies has been recognized as a contributor to the Media eXchange...

29/09/2026

Fubo Launches My Local Sports RSN Add-On Package

FuboTV has announced My Local Sports, allowing subscribers in select markets to add their local regional sports network (RSN) as an add-on to a Fubo Sports subs...

29/09/2026

ANI Deploys Grass Valley AMPP and Framelight X for News Operations

Asian News International (ANI), a wire agency and video news provider based in India, has deployed Grass Valley's AMPP Media Operating System and Framelight...

29/09/2026

SABC Deploys Ikegami UHK-X600 Cameras for IP-Based Production

South African Broadcasting Corporation (SABC) has deployed Ikegami UHK-X600 cameras as part of an upgrade to IP-based production infrastructure. The deployment ...

29/09/2026

Busy in Bristol: ESPN Headquarters Come Alive With New Studio W, Remote-Production Workflows

REMI, REMCO models will drive the bulk of the broadcaster's NHL productions ...

29/09/2026

NASCAR Productions' Keith D'Alessandro on the Continued Evolution of Its Centralized Production Hub

Three years in, the facility is supporting more centralized race production, com...

29/09/2026

NBC Sports Brings Robust Sunday Night Baseball Production Playbook to MLB Wild Card Round

NBC, Peacock, and NBSN are carrying all four Wild Card series with a production ...

29/09/2026

Sundance Institute Announces 2026 Doc Fund Grantees

19 Nonfiction Projects Across All Stages of Production to Receive More Than $1 million in Support as Documentary Film Program Approaches 25th Anniversary LOS ...

29/09/2026

Zynaptiq introduce Loud & Wide

Two new plug-ins launch alongside updated bundles Zynaptiq have just announced the launch of two new plug-ins, alongside new and improved versions of two of...

29/09/2026

Wes Audio unveil the ngOmniBox

All-in-one bus processor revealed Wes Audio's ng product range has come a long way since it was first introduced, and now includes a tasty selection of ...

29/09/2026

First Baptist Nashville Drastically Upgrades Production Communications with...

eds3_5_jq(document).ready(function($) { $(#eds_sliderM519).chameleonSlider_2_1({ content_source:......

29/09/2026

Fubo TV Launches My Local Sports'

Share Copy link Facebook X Linkedin Bluesky Email...

29/09/2026

ARRI Targets Content Creators with New HONOR Smartphone

Share Copy link Facebook X Linkedin Bluesky Email...

29/09/2026

Asian News International Enhances Workflow with Grass Valley AMPP, FramelightX

Share Copy link Facebook X Linkedin Bluesky Email...

29/09/2026

SABC Chooses Ikegami UHK-X600 Cameras to Support IP Studio Transition

Share Copy link Facebook X Linkedin Bluesky Email...

29/09/2026

SABC Upgrades to IP-Based Production with Ikegami UHK-X60...

Ikegami announces that the South African Broadcasting Corporation, SABC, has chosen Ikegami UHK-X600 camera systems as part of an advance to IP-based operation ...

29/09/2026

Blendkit Offers 20% Discount to Celebrate Crossing 150K Asset Milestone

Blendkit Offers 20% Discount to Celebrate Crossing 150K Asset Milestone Brie Clayton September 29, 2026 0 Comments Blendkit, the largest 3D asset libr...

29/09/2026

Ease Live Reports over 75 Million Interactive Sessions Du...

Interactive streaming specialist Ease Live supported more than 76.5 million fan sessions across three major European media operators during this summers FIFA Wo...

29/09/2026

Ease Live to monetise key moments in live sports

Ease Live has added support for VAST (Video Ad Serving Template) to its graphical overlay technology, opening up new ways for broadcasters, streamers and rights...

29/09/2026

Rise AV launches awards celebrating the women advocates a...

Rise AV has announced the launch of the inaugural Rise AV Awards, a new global awards programme celebrating the women, advocates and organisations across the AV...

29/09/2026

Netflix Deploys Advanced Sony PTZ Cameras For Wonka's The Golden Ticket' Production

Share Copy link Facebook X Linkedin Bluesky Email...

29/09/2026

Massachusetts Broadcasters Association Names Gene Lavanchy 2026 Broadcaster of the Year

Share Copy link Facebook X Linkedin Bluesky Email...

29/09/2026

ESPN Reports Its Most-Watched WNBA Regular Season

Share Copy link Facebook X Linkedin Bluesky Email...

29/09/2026

Scripps Taps Digital News Veteran Sean McGarvy to Lead News Strategy

Share Copy link Facebook X Linkedin Bluesky Email...

29/09/2026

Gray Raises Political Ad Revenue Estimates

Share Copy link Facebook X Linkedin Bluesky Email...

29/09/2026

Edward Czarnecki Uses Game Theory to Assess ATSC 3.0 Transition Policies

Share Copy link Facebook X Linkedin Bluesky Email...

29/09/2026

First Baptist Nashville Drastically Upgrades Production C...

Clear-Com announced that First Baptist Nashville has upgraded its production communications with a Clear-Com intercom solution as part of a comprehensive sanct...

29/09/2026

Blackmagic Cinema Camera 6K Captured Action Shots for Sketch

Blackmagic Cinema Camera 6K Captured Action Shots for Sketch Brie Clayton September 28, 2026 0 Comments Camera's portable design and dynamic range...

29/09/2026

Kean Production Services Deploys AJA ColorBox to Deliver Consistent, Accurate Color Across In-venue Displays at Live Events

Kean Production Services Deploys AJA ColorBox to Deliver Consistent, Accurate Co...

29/09/2026

Berklee Alumni and Faculty Nominated for the 2026 Latin Grammy Awards

Berklee Alumni and Faculty Nominated for the 2026 Latin Grammy Awards A total of 28 Berklee alumni and faculty earned nominations across 20 categories this ye...

29/09/2026

Berklee's K-Pop & Beyond Explores Connections Between K-Pop and Hip-Hop

Berklee's K-Pop & Beyond Explores Connections Between K-Pop and Hip-Hop Now in its fifth year, the series brings together artists, industry leaders, and s...

29/09/2026

The energy transition will only succeed if it lasts

We tend to think we live in a digital world, with hopes and fears around artificial intelligence (AI), quantum computing, data centres and the next big technolo...

29/09/2026

Apple releases new guide to help families build healthy digital habits - UPDATE - Posted on 29 September 2026

Today, in partnership with the American Academy of Pediatrics (AAP), Apple relea...

29/09/2026

Final Cut Camera now supports variable aperture on iPhone\u00A018\u00A0Pro - UPDATE - Posted on 29 September 2026

Final Cut Camera, the professional filming app for iPhone, receives a major upda...

29/09/2026

RT lyric fm launch the hunt for Choirs for Christmas

RT lyric fm is proud to announce the annual Choirs for Christmas competition callout. Warm up those vocal chords and join us on RT lyric fm for a celebration ...

28/09/2026

NHL Names Adobe as an Official Creative, Marketing and AI Partner

The NHL has announced Adobe as an Official Creative, Marketing and AI Partner beginning with the 2026-27 season. The partnership will provide the league and its...

28/09/2026

MultiDyne to Showcase Expanded Portfolio Including MRMC Robotics at CABSAT 2026

MultiDyne will exhibit at CABSAT 2026 (October 5-7, Dubai Exhibition Centre), showcasing an expanded technology portfolio following its June 2026 acquisition of...

28/09/2026

ARRI and HONOR Launch Co-Branded HONOR Magic9 Pro Max

ARRI and HONOR have announced the HONOR Magic9 Pro Max, a flagship smartphone carrying ARRI branding on the device and packaging as the first product-level expr...