Sony Pixel Power calrec Sony

How Retailers Meet Tough Challenges Using NVIDIA AI

13/01/2022

At the National Retail Federation's annual trade show, conversations tend to touch on recurring themes: Will we be able to stock must-have products for next Christmas?, What incentives can I offer to loyal workers? and What happens to my margins if Susie Consumer purchases three of the same dresses online and returns two?

The $26 trillion global retail industry is undergoing accelerated change, brought on by the pandemic and rapidly changing consumer habits. Now, it's looking for accelerated problem solving using NVIDIA AI to address increasingly acute labor, logistics and supply chain challenges that are accompanying those changes.

Working with an ecosystem of more than 100 startups, equipment providers and software partners, NVIDIA offers an AI Enterprise platform for retailers and quick-service restaurants that helps speed the creation of intelligent stores, AI-driven forecasting, interactive chatbots, voice-enabled order taking and hyperpersonalized recommendations, and logistics and store optimization using digital twin technologies for simulation.

A Labor Crisis Labor shortages have become a critical issue. In September and October, accommodation and food services businesses lost 1.6 million, or 6.2 percent, of their workforce, while 1.4 million people quit their retail jobs, according to the U.S. Bureau of Labor Statistics.

One way to address the problem is by creating autonomous shopping experiences. AiFi, AWM and Trigo's autonomous shopping platforms, each shown at NRF, provide a seamless store checkout process. Customers can walk into a store, grab the items they want and pay with their mobile phone on their way out. Beyond addressing labor shortages, these autonomous stores provide live inventory management and prevent shrink.

Store associates are the face of retail organizations, so it makes sense to reduce the time they spend on tasks that aren't customer facing, such as performing inventory counts or scanning for out-of-stock items. Spacee is using computer vision and AI to help retailers handle these basic, repetitive tasks.

NVIDIA partners Everseen and Graymatics provide asset protection applications at the point of sale to reduce shrinkage and provide customers a faster self-checkout experience. Deep North's store analytics application is used for queue management, to optimize labor scheduling and store merchandising, resulting in increased sales.

All these startups are using the NVIDIA AI platform to deliver real-time recommendations in stores and distribution centers.

NVIDIA Tokkio conversational AI avatars and the NVIDIA Riva conversational AI framework, as well as recommendation engines based on the NVIDIA Merlin application framework, also help improve the customer experience and solve labor shortages by allowing for automated order taking and upsell based on customer shopping history.

Vistry.AI is delivering drive-thru automated order taking with a speech and recommendation engine, as well as computer vision applications for queue prediction, to predict when orders are ready, ensure food freshness and accelerate curbside pickup.

A Broken Supply Chain The supply chain is the lifeblood of the retail industry; it was on life support for many in 2021 as attempts to recover from pandemic-related shutdowns around the world were stymied by trucker and dock worker shortages, inclement weather and persistent shortfalls in key food and electronics components.

According to a November report from Adobe Digital Insights, online shoppers in October were met with more than 2 billion out-of-stock messages - double the rate reported in October 2020.

With consumers more likely than not to go - and possibly stay with - a competitor, retailers are investing heavily in predictive analytics to gain real-time insights for forecasting and ordering from point of embarkation through to individual store shelves and distribution centers.

Dematic, a global materials handling company, and startups Kinetic Vision and Osaro are other key companies that use the NVIDIA AI platform to develop edge AI applications that add intelligence to automated warehouse systems. From computer vision AI applications to autonomous forklifts to pick-and-place robots, these AI applications improve distribution center throughput and reduce equipment downtime. And with NVIDIA Fleet Command, these solutions can be remotely deployed and managed securely and at scale in hundreds of distribution centers.

Improving Logistics To help the $9 trillion logistics industry efficiently route goods from distribution centers to stores and from stores to homes, NVIDIA in November announced its NVIDIA ReOpt AI software.

NVIDIA ReOpt is an accelerated solver for machine learning that optimizes vehicle route planning and logistics in real time. Working with the NVIDIA ReOpt team, Domino's Pizza implemented a real-time predictive system that helps it meet important delivery standards for customers eager for dinner.

Retail Goes AI The NVIDIA AI Enterprise platform is helping retailers weather challenges expected to continue well beyond 2022. With consumers increasingly demanding what the industry calls an omnichannel experience, one that lets them order online and pick up at curbside or have items delivered speedily to their homes, balancing supply with demand has increased the need for fast, actionable insights.

As consumers move from seeking goods and services to experiences, the depth and breadth of interaction between customers and retailers is requiring AI to complement human interaction. It's a shift that has moved from wishlist to deployment.
LINK: https://blogs.nvidia.com/blog/2022/01/13/how-retailers-use-ai/...
See more stories from nvidia

Most recent headlines

27/01/2022

THREE MINUTES A LENGTHENING is a Cinematic Meditation on Memory and Loss

By Stephanie Ornelas When a ten-year old boy addressed the artists and creators of THREE MINUTES A LENGTHENING during the film's post-screening Q&A, he ...

27/01/2022

Get to Know Our Satellite Screens: The Stars Align for Digital Gym

-- By Stephanie Ornelas Digital Gym is ready to deliver a slice of Sundance Film Festival to San Diego. Almost two years ago, when the California-based i...

27/01/2022

More than 40 Sundance 2022 Projects Created Using Blackmagic Design

Blackmagic Design has announced that more than 40 projects at the 2022 Sundance Film Festival were created using its digital film cameras, DaVinci Resolve Studi...

27/01/2022

Goldcrest Post Delivers The King's Man Grade with DaVinci Resolve Studio

Blackmagic Design has announced that DaVinci Resolve was used throughout the digital intermediate (DI) pipeline on 20th Century Studios' new action film, an...

27/01/2022

Cinema Audio Society Announces CAS Awards Nominations for Outstanding Achievements in Sound Mixing during 2021

The Cinema Audio Society has announced its nominees for the 58th Annual CAS Awar...

27/01/2022

HPA Women In Post Comings and Goings

The new year has brought new faces to important roles at HPA! After several years of visionary leadership, Kari Grubin and Loren Nielsen have handed the WIP cha...

27/01/2022

L3Harris Earns Perfect Score in 2022 Corporate Equality Index

For the eighth consecutive year, L3Harris has been recognized as one of the Best Places to Work for LGBTQ Equality by the Human Rights Campaign (HRC), receiv...

27/01/2022

HEAR' CREATES BEAUTIFUL MIX FOR TONY BENNETT AND LADY GAGA ONE LAST TIME CONCERT SPECIAL

DPA Microphones capture pristine audio at Radio City Music Hall for legendary si...

27/01/2022

Nielsen earns ninth consecutive perfect score in Human Rights Campaign's 2022 Corporate Equality Index

For the ninth consecutive year, Nielsen has earned a 100% ranking on the Human R...

27/01/2022

73rd Annual Tech Emmy Awards Honor Apple, CableLabs, Cablevision, Netflix, SCTE & Others

NEW YORK The National Academy of Television Arts & Sciences (NATAS) has announce...

27/01/2022

Fox Television Stations Names Tim Joyce to Senior VP-Engineering

LOS ANGELES Fox Television Stations (FTS) has named Tim Joyce its senior vice president of engineering, operations and technology. Reporting to Jack Abernethy,...

27/01/2022

Discovery Leads in Original Programming

LONDON According to a new report from Ampere Analysis, Discovery was the greatest global commissioner of TV shows in 2021, with a record-breaking 556 first-run ...

27/01/2022

NATE Issues New Climber/Rescuer Training Standard

A new climber rescue training standard has been issued by NATE: The Communications Infrastructure Contractors Association....

27/01/2022

Metrological Adds Deezer to Its App Library For MVPD, TV Operators

ROTTERDAM, The Netherlands Metrological, a Comcast Company, this week began making global music streaming service Deezer available in its app library for MVPD a...

27/01/2022

Chad Matthews Appointed President of ABC Owned Television Stations

BURBANK, Calif. ABC Owned Television Stations announced that award-winning WABC-TV news executive Chad Matthews has been appointed to the position of president...

27/01/2022

Aereo Founder Looks Back on Streamer's Controversial History

Chet Kanojia, founder and CEO of Aereo, the streaming upstart that ended up folding due to a 2014 decision from the U.S. Supreme Court in favor of broadcasters,...

27/01/2022

The future of 5G in the video industry

Atemes VP of video delivery solutions Alexandre Arnodin takes a look at the range of applications 5G will offer broadcasters, content providers and the video se...

27/01/2022

Telestream launches work-from-anywhere subtitling solution

Stanza enables proxy-less workflows from any location regardless of where media files are stored By Jenny Priestley Published: January 27, 2022 Stanza enabl...

27/01/2022

Netflix, MPEG, EditShare, Haivision among Tech and Engineering Emmy winners

Annual awards will be presented during the NAB Show on 25h Apil By Jenny Priestley Published: January 27, 2022 Annual awards will be presented during the NA...

27/01/2022

C2PA publishes standard to protect media against deepfakes

Specification will provide platforms with a method to define what information is associated with each type of asset (e.g., images, videos, audio, or documents) ...

27/01/2022

NBC's Olympics Tech Team Ready for Beijing Games

BEIJING As the 2022 Winter Games approach, NBC is busily preparing its tech facilities and staff to bring its most comprehensive coverage to American viewers st...

27/01/2022

NBCU to Offer Project Innovation Grants to Non-Profits

NEW YORK The Comcast NBCUniversal Foundation and NBCUniversal Local (NBC/Telemundo owned stations) have announced the return of their Project Innovation compe...

27/01/2022

Aviwest Joins DEEPTEC Project to Develop Greener Live-Event Workflows

SAINT-GR GOIRE, France Live video contribution tech provider Aviwest has joined the DEEPTEC project consortium with TDF and IETR (Institut dElectronique et des ...

27/01/2022

Broadcast Solutions Introduces meshLINK IP-Mesh Network Solution

BINGEN AM RHEIN, Germany Broadcast Solutions has released meshLINK, a high-quality wireless video transmission solution offering state-of-the-art video encoding...

27/01/2022

PBS Selects Regional Digital Centers of Innovation

ARLINGTON, Va. PBS Digital Studios has selected three member stations Houston Public Media (KUHT), Rocky Mountain PBS (RMPBS), and PBS North Carolina (PBS NC) a...

27/01/2022

Telestream Launches Stanza Captioning and Subtitling Solution

NEVADA CITY, Calif. Telestream has announced Stanza, a captioning and subtitling software product that is designed to lower barriers to entry with a subscriptio...

27/01/2022

VAB: Nielsen Undercount Cost Networks $700M

NEW YORK The Video Advertising Bureau has issued a new report showing that Nielsen's previously admitted mistake of undercounting out of home (OOH) viewing ...

27/01/2022

Cox Media Appoints Moore VP, GM of CMG Ohio

ATLANTA Cox Media Group (CMG) appointed Darren Moore as vice president and general manager of CMG Ohio. He will oversee all CMG Ohio operations including news, ...

27/01/2022

5G Networks Could Significantly Reduce Carbon Emissions

WASHINGTON, D.C. The widely touted benefits of 5G wireless networks to offer consumers new entertainment experiences and streamline the way companies produce co...

27/01/2022

Jennifer Turner Named Head of Sony's TriStar Television

CULVER CITY, Calif. Sony Pictures Television (SPT) announced Dr. Jennifer Turner has been named executive vice president of TriStar Television. She will report ...

27/01/2022

FCC Denies NAB Petition to Revoke White Spaces Database Administrator

WASHINGTON D.C. The FCC has voted to deny a petition by the National Association of Broadcasters (NAB) for reconsideration of the Office of Engineering and Tech...

27/01/2022

WCA-TV Deploys Cablecast Tightrope Media Systems

WATERTOWN, Mass. Watertown Cable Access Corp. (WCA-TV) here has replaced its automation and playout system with the Cablecast Community Media solution from Tigh...

27/01/2022

73rd Annual Technology & Engineering Emmy Awards Honor Apple, CableLabs, Cablevision, Netflix, SCTE & Others

NEW YORK The National Academy of Television Arts & Sciences (NATAS) has announce...

27/01/2022

Applications Open for the Sofia Carson Prodigy Scholarship

Applications Open for the Sofia Carson Prodigy Scholarship Presented by the Latin Grammy Cultural Foundation, the prestigious four-year scholarship holds a maxi...

27/01/2022

ViacomCBS Returning to Carnegie Hall for Upfront Presentation

ViacomCBS is planning to return to New York's fabled Carnegie Hall for its upfront presentation on May 18....

27/01/2022

Nielsen Out-of-Home Error Was a Big Deal: VAB

The VAB on Wednesday (Jan. 26) issued a report saying that Nielsen's error in not counting some out-of-home viewing was a much bigger deal than the ratings ...

27/01/2022

MarketCast Acquires Online Entertainment Research Firm Invoke

MarketCast said it acquired Invoke, a research and content testing platform that works for video streaming services and broadcasters....

27/01/2022

AT&T CEO Sees Netflix Price Hike Helping HBO Max Grow

The price hike announced by Netflix earlier this month should help HBO Max grow, AT&T CEO John Stankey said....

27/01/2022

Report: Nets Settle with Locast for Fraction of Court Fine

The Big Four broadcast networks have reportedly settled with Locast for a fraction of the $32 million a court awarded them, which could remove one of the object...

27/01/2022

Chad Matthews Named President, ABC Owned Television Stations

Chad Matthews, president and general manager of WABC New York, has been named president of ABC Owned Television Stations. He starts immediately and reports to D...

27/01/2022

Syndication Ratings: Dr. Phil' Hits New Season High

Dr. Phil hit a new season high in the week ended January 16, rising for a third straight week to top the talkers....

27/01/2022

Music Publishing Executive Sidney Miller Dies

Sidney Miller, II, 89, pioneering publisher/founder of Black Radio Exclusive (BRE) magazine, has died in Northern Virginia of complications from COVID-19....

27/01/2022

FCC Denies NAB Petition to Revoke White Spaces Certification

The Federal Communications Commission has voted to deny a petition by broadcasters to reconsider its authorization of one of the database administrators for the...

27/01/2022

The SVG Podcast: Anna Tobkin, Producer, Kansas City Chiefs

The SVG Podcast: Anna Tobkin, Producer, Kansas City Chiefs What was it was like directing the in-stadium videoboard show during one of the greatest games in NFL...

27/01/2022

NHL, NBA Resurrect Augmented Crowd Sound for Canadian Venues

NHL, NBA Resurrect Augmented Crowd Sound for Canadian Venues Some teams opt for empty seats as provinces mandate capacity limits By Dan Daley, Audio Editor T...

27/01/2022

SDTV, Joseph Electronics Develop Fiber Transport System for Lightweight Infrastructure

SDTV, Joseph Electronics Develop Fiber Transport System for Lightweight Infrastr...

27/01/2022

Beijing 2022: NBC Sports Will Deliver Live 4K/HDR/ATMOS Primetime, Prime Plus Broadcasts of Winter Olympics for the First Time

Beijing 2022: NBC Sports Will Deliver Live 4K/HDR/ATMOS Primetime, Prime Plus Br...

27/01/2022

The Hundred is back: Sky Sports to show every game live

Sky Sports will show every game of The Hundred live this summer from Wednesday 3 August, starting with defending men's champions Southern Brave launching th...

27/01/2022

Sky News nominated for 11 RTS Television Journalism Awards

Sky News has been nominated for 11 awards at the 2022 RTS Television Journalism Awards including the prestigious Channel of the Year which it has won for the la...