
A medida que las Telcos de todo el mundo pasan por diferentes fases de evoluci n, hay algunos desaf os comunes. Uno de estos retos es el de desbloquear el capital para apoyar el costo de la digitalizaci n para nuevas iniciativas estrat gicas, y en ltima instancia, proporcionar m s servicios y diferenciaciones de productos. El otro reto principal es c mo impulsar un mayor valor con el que salvaguardar la competitividad y lograr un crecimiento sostenible y duradero. En este blog, me gustar a explorar estos dos temas y compartir algunos ejemplos sobre c mo NAGRA est apoyando a nuestros clientes a medida que cristaliza su estrategia de agregaci n de contenidos, adaptan sus servicios y diversifican sus ofertas.
Ya hemos hablado en el pasado de c mo el comportamiento del consumidor ha orquestado un cambio de enfoque para la agregaci n de contenidos, de c mo ha ayudado a remodelar los modelos de negocio tradicionales y, en ltima instancia, de c mo ha aportado beneficios en casi todos los mbitos al impulsar la industria con soluciones basadas en datos y centradas en el comportamiento, dise adas para ofrecer un nuevo nivel de fidelidad a los consumidores. Pero, c mo se pueden llevar a cabo estas soluciones?
Respondiendo a nuestro primer reto, disponer de una soluci n unificada que pueda agregar contenidos y agrupar ofertas es clave para simplificar las operaciones de contenidos. Tambi n puede optimizar los costos y, en ltima instancia, desbloquear nuevo capital. Esto permite a los operadores automatizar el acceso a los contenidos, el descubrimiento y la curaci n a trav s de m ltiples dispositivos. En su reciente blog, mi colega Tim Pearson trat el tema de la agregaci n de contenidos C mo ganar la batalla de la agregaci n de contenidos. Comparti el resultado de un debate con un panel de representantes del sector. Curiosamente, sus comentarios apoyan la opini n de que el descubrimiento de contenidos y el valor de los datos sobre el comportamiento de los abonados son los generadores de valor m s importantes que un agregador de contenidos puede a adir a una propuesta de consumo.
Los operadores llevan tiempo adoptando nuevas tecnolog as para ejecutar nuevas estrategias. Se producen nuevos dolores de cabeza cuando las infraestructuras heredadas empiezan a ser incompatibles con los sistemas y tecnolog as m s recientes. Esto contribuye a nuestro segundo reto: c mo lograr un crecimiento sostenible pero duradero. A menudo, esto significa que los operadores lanzan servicios paralelos para llegar a nuevas audiencias en nuevas plataformas, pero esto puede tener un efecto contrario al objetivo original y crear m s complejidad en lugar de menos. Por otro lado, los beneficios de la diferenciaci n de productos y servicios parecen m s f ciles de obtener cuando se adopta una estrategia de agregaci n de contenidos y servicios, ya que satisfacer la demanda de los consumidores con servicios personalizados y dirigidos aumenta el entusiasmo de los consumidores y los atrae a pasar m s tiempo dentro del ecosistema del operador.
Una de las principales claves para generar un crecimiento sostenible es contar con una soluci n que pueda adaptarse r pidamente y sin problemas al servicio y la arquitectura existentes de un operador. Proporcionar un back office com n que soporte m ltiples servicios y ser capaz de unir diferentes tecnolog as desde una perspectiva de extremo a extremo garantiza la armonizaci n de la tecnolog a y los costos.
En NAGRA estamos orgullosos de ofrecer una potente soluci n para afrontar esos retos de gran complejidad. El proveer una completa plataforma de streaming dise ada para acelerar la innovaci n y permitir a los operadores de servicios de v deo promocionar, conservar y monetizar los contenidos. Esto para contar con todo lo necesario para centrarse en maximizar el valor de los contenidos, comprender el comportamiento de los clientes e impulsar la fidelidad, al tiempo que se optimiza el costo de servicio. Disponible a trav s de un enfoque flexible y modular, la plataforma de v deo NAGRA OpenTV es una soluci n que unifica su tecnolog a existente y proporciona una nica soluci n centrada en el consumidor a trav s de la cual servir al complejo y din mico mercado actual.
Actualmente, NAGRA est ayudando a telcos y operadores de Televisi n de Pago de todo el mundo con sus planes de transformaci n digital. Claro Colombia y StarHub en Singapur son s lo dos ejemplos de c mo las soluciones agregadas de NAGRA est n redefiniendo la relaci n abonado/operador. Si desea continuar el debate o experimentar la gama de plataformas de transmisi n de v deo y de decisi n de datos de NAGRA que se ofrecen, nos encantar a charlar! Nuestros especialistas pueden hablar de las soluciones disponibles que pueden ayudar a ampliar el alcance de su servicio, atraer a nuevos abonados y, mediante el an lisis avanzado del comportamiento de los abonados, atacar el churn . Estamos deseando hablar con usted.
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