Sony Pixel Power calrec Sony

How Agama contributes to Slovak Telekom's success

22/01/2021

13 January, 2021

Opinion pieces

This is a guest post by Vladimir Uhrovic, Senior Designer at Slovak Telecom

A customer talking about their experience with you is worth ten times that which you write or say about yourself . David J. Greer, Author

The beginning The story begins in 2007 when Slovak Telekom, a major Slovak fix line operator, deployed an IPTV solution based on Microsoft Mediaroom platform. Even though we were TV enthusiasts, we had at that time almost no experience with providing TV services, so we had to learn on-the-fly.

The challenge of the new IPTV solution We found out very quickly that providing such a service without proper monitoring is practically impossible. In 2008 we did a tender for IPTV monitoring and Agama was the winner. They were the only ones who could fulfill our requirements as well as being cost-effective.

How did Agama solution help on the new TV service journey? The deployment was about forty Agama probes all over the network and Agama Enterprise server, covering all that into one central point. The Enterprise server provides real-time aggregation, alarms and data storage but also features an application platform, which provides core application with different interfaces for system management, technical operations and reporting.

We also did the integration with ST umbrella management IBM Netcool. The idea of Agama deployment was to monitor all multicast IPTV streams in different points in the network. We had probes in signal acquisition to see the quality of the signal we are ingesting. Then we put them also behind encoders, to be able to evaluate the quality of the encoding process. The important point was the encrypted output of the IPTV platform itself and finally more points in the IP/MPLS network in order to cover the whole topology (at that time already quite complex).

What was monitored and how? All the streams were monitored according to ETSI recommendations TR 101 290 Priority 1 ,2, 3 and also video inspection quality (picture freeze, black screen, macro blocking/ pixelation, no audio, network parameters etc.) was performed in those places where the signal in the network was not scrambled with DRM (e.g. in the head-end).

Of course, Agama also presented us with an excellent solution where SW probe is installed directly into STB to have a comprehensive, full end-to-end QoE. Unfortunately, this was not possible for us due to the closed proprietary MS solution.

The promised solution was not just a dream, but it became a reality After a short time, we were sure that we made the right choice. Agama was really helpful in the beginnings of our TV experiences and also during years of daily TV services operation. As we have optimized our network, we have been able to efficiently move monitoring capacity where we need it to place it. In 2017 we also introduced Agama OTT probes where we are able to monitor our OTT services for two countries (T-Mobile Czech and Slovak Telekom) with only few probes. We are already benefiting from the existing Enterprise server, which was able to cover both IPTV and OTT probes.

Currently, we are using Agama monitoring in daily operations. Our NOC people have dedicated monitors where they can see customized dashboards with a global view 24/7. In case of any alarm or deviation, they can quickly locate the problem and solve it together with ST operations. Of course, also ST operation is using Agama monitoring in case of troubleshooting. They do have a dedicated probe where they connect new or suspicious streams and doing deep dive inspection - whenever necessary.

The signs of success Over the past years, the Agama solution has proven itself to be the perfect fit for our TV service and it helped us a lot in providing quality streaming to our customers. We were able to integrate it very easily in our network, as it is made to be flexible and straightforward to set up. We now have an easy way to monitor and troubleshoot our IPTV and OTT network, which makes our Operations team's life much easier. We appreciate the regular updates, the useful improvements but also the good communication, fair attitude, and excellent level of support. As the OTT services are being more and more popular, we have to give appropriate attention to this growing part of our business.

Our collaboration is very successful, and we look forward to continuing for the years to come. For 2021 we plan an additional extension for OTT solution in order to be able to cover all streams and profiles.

Share this:
LINK: https://agama.tv/how-agama-contributes-to-slovak-telekoms-success/...
See more stories from agama

Europe Stories

07/03/2021

Giving Sudanese a voice in rebuilding their economy.

Rebuilding Sudan's shattered economy after the 2019 uprising requires the country's journalists to understand and explain the key economic issues to the...

07/03/2021

TAG Video Systems' MCM-9000 Automatically Detects Errors for Japan Cablecast

TAG Video Systems' MCM-9000 Automatically Detects Errors for Japan Cablecast posted: 07/03/2021 100% IP Solution allows IP sources to be directly moni...

07/03/2021

Jupiter Pro League now also on "MyCujoo", "OneFootball" and LIVENow thanks to international agreement with Eleven and MEDIAPRO

Jupiter Pro League now also on "MyCujoo", "OneFootball" and LIVENow thanks to in...

06/03/2021

Czech Radio freshens up for 2021 with DiGiCo Quantum338

Czech Radio freshens up for 2021 with DiGiCo Quantum338 posted: 06/03/2021 Nearly a century old, Czech Radio ( esk rozhlas ( Ro)) is the largest public r...

06/03/2021

Le VIP's diverse music repertoire reinforced with L-Acoustics

Le VIP's diverse music repertoire reinforced with L-Acoustics posted: 06/03/2021 French hip-hop duo, Pumpkin & Vin'S da Cuero perform in Le VIP...

06/03/2021

Fugro Shores Up Its Communications with Clear-Com

Fugro Shores Up Its Communications with Clear-Com posted: 05/03/2021 IP-based Eclipse Matrix, Agent-IC Mobile App, and LQ IP Interfaces Enhance Quality an...

06/03/2021

Ross Welcomes NewBizz as New Partner in the Netherlands

Ross Welcomes NewBizz as New Partner in the Netherlands posted: 05/03/2021 Ross Video is pleased to announce that it has appointed Dutch company NewBizz B.V...

05/03/2021

Confusing comedy and puzzling punchlines - Top 10 Jokes that amuse and confuse in equal measure

Friday 5 March 2021 Top 10 jokes that amuse and confuse in equal measure New st...

05/03/2021

Raised voices: Giving women a voice in local media

A unique research project in a remote district of north-west Pakistan has helped to empower women and give them a voice in local media. Thomson was approached...

05/03/2021

Coming 2 America' From Amazon Prime Video Brings Zamunda to 2021-Onscreen and Via Soundtrack

In the 1988 film Coming to America, actors Eddie Murphy and Arsenio Hall sent au...

05/03/2021

LUVEL Gangdong Creates Unforgettable Wedding Memories With Pristine Audio From HARMAN Professional Solutions

March 05, 2021 SEOUL, South Korea-To enhance the elegant atmosphere for wedding...

05/03/2021

TV & Film for International Women's Day

This International Women's Day we're celebrating female talent, both on and off screen. From documentaries about the inspirational female figures that h...

05/03/2021

6.6 million reasons to be thankful as details of RT Toy Show Appeal announced

Magic of The Late Late Toy Show to spread joy around the country in 2021 and beyond. 6.6 million from RT Toy Show Appeal to be distributed to children's...

05/03/2021

MWC Shanghai 2021 Makes a Dramatic Return With 200,000 Representatives as an International Physical & Digital Event

4 March 2021, Hong Kong: Connected Impact was the theme of MWC Shanghai 2021 and...

05/03/2021

Neutrik AG acquires Connex Gmbh headquartered in Oldenburg, Germany

Neutrik AG acquires Connex Gmbh headquartered in Oldenburg, Germany posted: 05/03/2021 With this most recent acquisition, the Neutrik Group strengthens its ...

05/03/2021

Mo-Sys Launches StarTracker Sports Studio

Mo-Sys Launches StarTracker Sports Studio posted: 05/03/2021 A unique integrated real-time graphics solution for sports presentation and production Mo-S...

05/03/2021

Mo-Sys creates virtual production system for sport

StarTracker Sports Studio combines a complete virtual production system, based on Epic Games' Unreal Engine, with a HTML5 sports graphic syste By Jenny Pri...

05/03/2021

Lumine Group acquires TransMedia Dynamics

TMD will remain an autonomous operation under Lumine By Jenny Priestley Published: March 5, 2021 TMD will remain an autonomous operation under Lumine tar...

05/03/2021

Changing the stigma' around women in technology

Spicy Mangos head of engineering discusses her role, and why attitudes around women in tech need to change By Jenny Priestley Published: March 5, 2021 Spic...

05/03/2021

Nuage and Nuendo Help SAE Students Prepare For Their Future

Nuage and Nuendo Help SAE Students Prepare For Their Future posted: 05/03/2021 Founded 45 years ago, SAE Institute offers diplomas, undergraduate and post...

05/03/2021

Andrei Marton Joins Ross as Regional Sales Manager - South Eastern Europe

Andrei Marton Joins Ross as Regional Sales Manager - South Eastern Europe posted: 05/03/2021 Ross Video is pleased to announce that Andrei Marton has joined...

05/03/2021

Pure Robe for Mnica Naranjo Show

Pure Robe for M nica Naranjo Show posted: 05/03/2021 At the end of 2020, Spanish singer M nica Naranjo - a powerful voice on the Spanish and Latin music s...

05/03/2021

AV Stumpfl's PIXERA Facilitates Step Back in Time at Singapore Discovery Centre

AV Stumpfl's PIXERA Facilitates Step Back in Time at Singapore Discovery Cen...

05/03/2021

Mediapro appointed Host Broadcaster for the Copa Conmebol Libertadores Femenina

Mediapro appointed Host Broadcaster for the Copa Conmebol Libertadores Femenina posted: 04/03/2021 Tournament organizers Conmebol chose Mediapro in view o...

04/03/2021

Get a Glimpse Into the Festival di Sanremo With Spotify's First Italian Original Podcast, The Jackal: tutto Sanremo ma dura meno'

Every year, the eyes and ears of Italy turn to the coasts of Liguria for the Fes...

04/03/2021

New Spotify Study Shows Audio Is the Number One Productivity Booster

The new normal isn't so new anymore. With many approaching a year of being at home, we're all eager to find new ways to maintain our focus and productiv...

04/03/2021

Join SGO at HPA Tech Retreat 2021!

Published On: March 4th, 2021 -- -- -- -- width=1344 height=756 class=wp-image-0 lazyload data-orig-src=https://www.sgo.es/wp-content/uploads/HPA.jpg ...

04/03/2021

Denise Chaila wins the RT Choice Music Prize Irish Album of the Year 2020

Denise Chaila wins the RT Choice Music Prize Irish Album of the Year 2020 Niall Horan takes home the RT Choice Music Prize Irish Song of the Year 2020 TV ...

04/03/2021

ProSiebenSat.1 Group closes 2020 with strong fourth quarter: Growth of 11% in revenues and 12% in adjusted EBITDA

ProSiebenSat.1 Group closes 2020 with strong fourth quarter: Growth of 11% in re...

04/03/2021

Nokia and QTnet turn on local 5G services in Kyushu

Nokia and QTnet turn on local 5G services in Kyushu Press Release Nokia and QTnet turn on local 5G services in Kyushu Nokia and QTnet partner for first lo...

04/03/2021

Nokia announces it will halve emissions from 2019 to 2030

Nokia announces it will halve emissions from 2019 to 2030 Press Release Nokia announces it will halve emissions from 2019 to 2030 The Science Based Target...

04/03/2021

Nokia and WEG Brazil launch Industry 4.0 project with 5G standalone private wireless

Nokia and WEG Brazil launch Industry 4.0 project with 5G standalone private wire...

04/03/2021

Nokia has filed its Annual Report on Form 20-F for 2020 and published its Nokia in 2020 Annual Report

Nokia has filed its Annual Report on Form 20-F for 2020 and published its Nokia ...

04/03/2021

LINE UP ANNOUNCED FOR DIGITAL MIPTV'S 2021 MIPDRAMA

Paris, 04 March 2021 - Reed MIDEM has today confirmed the line-up for this year's MIPDrama, the annual premium drama showcase offering international buyers ...

04/03/2021

ITV acquires Oprah With Meghan and Harry. To be broadcast at 9pm on Monday 8 March

ITV acquires Oprah With Meghan and Harry. To be broadcast at 9pm on Monday 8 Mar...

04/03/2021

Potato secures bumper crop of orders

Potato secures bumper crop of orders Producers of The Chase commissioned to make Ready to Mingle, a brand new dating game show for ITV2 New series of Beat Th...

04/03/2021

ITV commissions extraordinary story - The Thief, His Wife and the Canoe

ITV commissions extraordinary story - The Thief, His Wife and the Canoe, written by acclaimed screenwriter Chris Lang and produced by award winning producers, S...

04/03/2021

ITV commissions The Masked Dancer

ITV commissions The Masked Dancer Renowned dancer Oti Mabuse to join the panel alongside Jonathan Ross, Mo Gilligan and Davina McCall as Joel Dommett presents ...

04/03/2021

ITV announces bumper Spring schedule

ITV announces bumper Spring schedule Download the full Spring season highlights press pack. ITV's Managing Director of Media and Entertainment, Kevin Lygo...

04/03/2021

Supporting young people's careers in 2021

Posted on 04 Mar 2021 Getting on the career ladder is never easy; throw in a global pandemic and the job becomes even harder. That's why ICG was happy to ...

04/03/2021

In The Studio With Artificial Intelligence

Like any new technology, AI in music has the potential to be misused, but new technology also has the potential to make our lives better. What if, instead of ma...

04/03/2021

Be brave and be bold: Why it's important for women to see themselves in the media tech industry

TVBEurope talks to three women about their experiences of working in the media t...

04/03/2021

NEP acquires VISTA Worldlink to support global remote production ambitions

According to NEP, the acquisition of VISTA will help it to create the first large-scale, end-to-end Centralised Production Solution in the US and to further exp...

04/03/2021

STV aims to be a net zero carbon business by 2030

As well as joining albert, the broadcaster intends to work with its suppliers to create a sustainable supply chain By Jenny Priestley Published: March 4, 2021...

04/03/2021

Steinberg to ditch the dongle

Cubase & Nuendo devs commit to phasing out eLicenser In a lengthy Twitter thread, Cubase and Nuendo developers Steinberg have committed to phasing out their...

04/03/2021

Hippotizer Nevis+ embraced as vital solution' for smaller productions

Hippotizer Nevis embraced as vital solution' for smaller productions posted: 04/03/2021 The compact Nevis offers all of the creative power of its wel...

04/03/2021

NEP Group Acquires VISTA Worldlink, Expanding Centralized Production Capabilities in the US and Worldwide

NEP Group Acquires VISTA Worldlink, Expanding Centralized Production Capabilitie...

04/03/2021

LSO AND PANASONIC ENSURE THE MUSIC PLAYS

LSO AND PANASONIC ENSURE THE MUSIC PLAYS posted: 04/03/2021 Panasonic 4K PTZ Cameras allow LSO to continue to perform during the pandemic. One of the mos...

04/03/2021

Genelec monitors bring power and precision to Juh-Dee's studio

Genelec monitors bring power and precision to Juh-Dee's studio posted: 04/03/2021 As a Platinum-certified composer and producer, Juh-Dee is a living t...

04/03/2021

ARRI's new AMIRA Live camera is purpose-designed for multi-camera applications

ARRI's new AMIRA Live camera is purpose-designed for multi-camera applicatio...