Evergent (#5.A86), the leader in customer management and monetization for streaming and digital subscription businesses, will debut a suite of new solutions to transform subscriber acquisition, customer engagement, and revenue growth for streaming, sports, and pay-TV companies at IBC2025. Powered by the company's value-generating AI tools and deep insight from onboarding over 950 million subscribers across 180 countries for organizations including Sky, Sony Pictures, BritBox, DIRECTV, and the NBA, its latest products build out a complete platform designed to manage every element of the subscriber lifecycle, while maximizing new revenue and enabling global growth.
Growing competition, hybrid monetization models and evolving streaming aggregation strategies present new cost and complexity challenges for services in attracting, retaining, and managing subscribers at global scale. Streaming companies require more efficient, end-to-end systems that manage personalized subscriber engagement, customer support, payment complexities and churn deflection while effectively launching new, multi-partner bundled services. Seamlessly expanding its existing subscriber management and monetization toolkit, Evergent's new product suite addresses key operational and strategic challenges in subscription monetization, empowering customers to grow new services, enhance subscriber experiences, and maximize revenues.
New solutions to accompany the core monetization module within Evergent's end-to-end platform include:
Marketplaces: A partner ecosystem solution driving multi-service growth and value-generating subscription bundles through:
Advanced bundle creation supporting dynamic cross-service packaging to maximize customer value.
Integrated billing and revenue-sharing automation to streamline complex partner settlements, reduce revenue leakage, and simplify financial operations.
Unified catalog management to enhance content discovery across bundled service offerings, elevating customer experiences and driving flexible purchasing options.
Global Payments: An AI-enhanced global payment solution improving transaction success, security, and revenue with:
Comprehensive payment expertise across 50+ regions to optimize authorization rates and reduce time to market for new global launches.
Support for 25+ payment methods to enhance accessibility, minimize cart abandonment, and support diverse customer preferences.
AI-driven fraud detection and easy reconciliation to protect revenues, reduce billing errors and drive operational efficiency.
Revenue Recognition: An advanced accounting and revenue allocation system to streamline financial management and ensure compliance, including:
Comprehensive accounting for efficient revenue reporting across multiple books and fiscal calendars.
Automated revenue allocation to enhance mapping accuracy and simplify complex multi-dimensional allocations.
Seamless integration and data synchronization with enterprise resource planning (ERP) systems to eliminate silos and improve visibility across disparate business applications.
360-Degree Campaigns: A data-driven marketing and retention solution to maximize subscriber acquisition and lifetime value, enabling:
Automated campaigns to drive hyper-personalized engagement, proactive retention, and win-back strategies that are informed by Evergent's rich subscriber data.
Lifecycle-based triggers that automate interactions from onboarding to renewal and churn prevention.
Real-time analytics and A/B testing to optimize campaign effectiveness and boost conversions.
DigitalCX: A comprehensive customer experience platform enhancing engagement, reducing churn, and optimizing efficiency, including:
AI-powered omnichannel support to help agents perform faster, high-quality interactions across web, mobile, and smart TVs, reducing support costs and boosting customer satisfaction.
Real-time analytics and scalable global support for customers to improve efficiency, agent performance and operational capacity during peak demand or high-scale live events.
Automated knowledge base integration to power quick self-service issue resolution, cutting inbound support tickets.
Streaming companies need powerful, real-time insights from subscriber behavior to scale their businesses and elevate their value proposition with personalized experiences, said Vijay Sajja, Founder & CEO of Evergent. Our new launches redefine the role of subscriber management and billing, transforming back-office systems into data-powered, revenue-generating tools for global growth. These new products demonstrate our leadership on harnessing AI for value creation both for our customers and end users powering the most complete, end-to-end monetization platform in the industry.
Evergent's new solutions will be demonstrated at IBC2025 and are immediately available for customers to deploy via its modular, cloud-native software-as-a-service (SaaS) platform.
Evergent is also sponsoring the IBC Pride Happy Hour alongside Quickplay, Dalet, Caretta Research, and TwelveLabs on Friday, September 12, 5pm CEST.
Most recent headlines
06/10/2025
France T l visions, France's leading broadcaster, has received the 2025 EBU ...
04/09/2025
Monumental Sports & Entertainment (MSE), in collaboration with Dalet, has been a...
11/08/2025
11 08 2025 - Media release Screen Australia celebrates emerging creatives and cu...
09/08/2025
WASHINGTON Federal Communications Commission Chair Brendan Carr announced the ap...
09/08/2025
ATLANTA CBS Stations has announced the senior leadership team for WUPA, soon to rebrand as owned-and-operated station CBS Atlanta. The network affiliation chang...
09/08/2025
A new study from S&P Global Market Intelligence Kagan is forecasting rapid advertising growth for Amazon's streaming efforts....
08/08/2025
(L-R) Amy Berg, Mary Guibert, and Ben Harper attend the 2025 Sundance Film Festival It's Not Over, Jeff Buckley premiere The Ray Theatre. (Photo by Robin ...
08/08/2025
ATLANTA Following an announcement in June that Byron Allen's Allen Media Group planned to sell its TV stations, Gray Media struck a deal to acquire AMG'...
08/08/2025
WASHINGTON Federal Communications Commission Chair Brendan Carr announced the ap...
08/08/2025
NEW YORK and LOS ANGELES Fox has finally announced a launch data and pricing for Fox One, with the direct-to-consumer streaming service set to launch Aug. 21 fo...
08/08/2025
PLYMOUTH, Wis. Heartland Video Systems has announced that they've signed a reseller agreement with Cuez for the company's all-in-one rundown/news room c...
08/08/2025
Grass Valley, the pioneering media and entertainment technology innovator, is bringing the full power of the Grass Valley Media Universe (GVMU) to IBC 2025 with...
08/08/2025
Alfalite, the only European manufacturer of LED screens, announces the successful inauguration of a new Virtual Production XR studio at the ITS Apulia Foundatio...
08/08/2025
The Scottish Rite Childhood Language Center (SRCLC), a nonprofit clinic dedicated to supporting children with communication disorders, has significantly upgrade...
08/08/2025
European developer Profuz Digital will present at IBC Stand 8.A88, the latest version of subtitling platform SubtitleNEXT and new capabilities in the powerful A...
08/08/2025
Disguise has announced a major update to its AI-powered workflow assistant for Designer Pro, Ask AId3n. The update enables production teams to sequence repetiti...
08/08/2025
Wyandotte Municipal Services (WMS), a municipal non-profit service provider, has successfully deployed Synamedia Gravity, a cloud-based device management and se...
08/08/2025
IBC2025 has unveiled a powerful and provocative IBC2025 Conference line-up that will bring together global disruptors and long-established leaders from across t...
08/08/2025
Evergent (#5.A86), the leader in customer management and monetization for streaming and digital subscription businesses, will debut a suite of new solutions to ...
08/08/2025
Humans Not Robots (HNR), a pioneering provider of sustainable media technology solutions, is delighted to announce its participation in IBC2025. At the leading ...
08/08/2025
As Little League Softball World Series Popularity Grows, So Too Does ESPN's ...
08/08/2025
Levi's Stadium Facelift, Part 1: Full Glass-to-Glass 4K, IP-Based Control Ro...
08/08/2025
Levi's Stadium Facelift, Part 2: NFL's Largest 4K Videoboards, LED Sport...
08/08/2025
Levi's Stadium Facelift, Part 3: ANC's Jerry Cifarelli Jr. on Growing th...
08/08/2025
Levi's Stadium Facelift, Part 4: Under the Lights' Event Culminates Mul...
08/08/2025
The Hills Are Alive: A Year at Kylemore Abbey starts Sunday at 6.30pm on RT One and RT Player
The Hills Are Alive: A Year at Kylemore Abbey, a new RT obser...
08/08/2025
Kieran's last C il House will be live from Fleadh Cheoil na h ireann this Saturday August 9
After three decades at the helm of RT Radio 1's C il Hou...
08/08/2025
Researchers identify promising new compound to treat tuberculosis Study led by Scripps Research, Texas A&M and additional institutions highlights that the world...
07/08/2025
By Jessica Herndon
In writer-director Marielle Heller's feature debut, The ...
07/08/2025
Increasing uncertainty about the future development of global trade, tariff incr...
07/08/2025
A bold new sporting documentary series celebrating First Nations athletes, cultu...
07/08/2025
L3Harris delivered three AEPS thrusters to NASA Glenn Research Center for testing. AEPS thrusters are capable of accelerating spacecraft to extremely high speed...
07/08/2025
Rendering of NTS-3 Navigational Satellite over North America...
07/08/2025
There are two ecosystems coexisting in entertainment: one for millennials and younger; another for Gen X and older, so says media universe cartographer Evan S...
07/08/2025
Berklee City Music Students Receive Scholarships, Awards at Concert This year, 17 students received scholarships, housing awards, and aid to attend Berklee Co...
07/08/2025
WASHINGTON Broadcast Management Group (BMG) has announced plans to open two new full-scale broadcast studios in the nation's capital, filling a long-standin...
07/08/2025
NEW YORK Nielsen and WPP Media have announced a new agreement for audience measurement spanning TV, streaming, audio, and cross-platform ad performance via Niel...
07/08/2025
BRISTOL, Conn. In a long-awaited move that could have a major impact on the pay TV ecosystem, ESPN said it will launch its previously announced direct-to-consum...
07/08/2025
MONTREAL Haivision Systems Inc. has announced that it will slowcase its latest tech advances in live video contribution at IBC2025 from September 12-15 at Hall ...
07/08/2025
PARIS Ateme has announced that it is powering a nationwide terrestrial service upgrade for KT Skylife, a South Korean satellite television provider....
07/08/2025
WASHINGTON Following an Executive Order issued by President Donald Trump that appointed Federal Communications Commission Chair Brandan Carr to a White House Ta...
07/08/2025
The Trusted Partner Network (TPN), the Motion Picture Association's (MPA) global content security initiative, today announced the upcoming launch of its nex...
07/08/2025
07 Aug 2025
VEON 2Q25 Earnings Release: Direct Digital Revenues Up 57% YoY. Sol...
07/08/2025
NBC Olympics Tech Guru Darryl Jefferson to Receive SMPTE's David Sarnoff Med...
07/08/2025
Tennis Channel's Broadcast Feat: One Day, Two Tournaments, Four Cities Two ATP Masters 1000 tourneys will be aired today By Mark J Burns, SVG Contributor
...
07/08/2025
The World Games 2025: ISB Shares Bold Production Plans for 12th Edition of the M...
07/08/2025
SVG Summit, SVGW Australia Event Expand SVG's Presence Down Under By SVG Staff
Thursday, August 7, 2025 - 1:47 pm
Print This Story | Subscribe
Story...
07/08/2025
The CW, FOX Nation Saddle Up for PBR Camping World Team Series Broadcast, streamed coverage is designed to spur fanbase expansion By Jason Dachman, Editorial D...
07/08/2025
RT has today announced the appointment of Mark Simpson to the role of Managing Editor, RT Radio 1.
Reporting to the Head of RT Radio 1, Tara Campbell, Mark ...
Evergent (#5.A86), the leader in customer management and monetization for streaming and digital subscription businesses, will debut a suite of new solutions to transform subscriber acquisition, customer engagement, and revenue growth for streaming, sports, and pay-TV companies at IBC2025. Powered by the company's value-generating AI tools and deep insight from onboarding over 950 million subscribers across 180 countries for organizations including Sky, Sony Pictures, BritBox, DIRECTV, and the NBA, its latest products build out a complete platform designed to manage every element of the subscriber lifecycle, while maximizing new revenue and enabling global growth.
