Sony Pixel Power calrec Sony

Business as Usual Support, When Business isnt Usual

31/03/2020

Business as Usual Support, When Business isnt Usual

Grass Valley Launches Business Continuity Initiative to Support New and Prospective Customers

MONTREAL, March, 31 2020 Grass Valley is deploying a robust Business Continuity Initiative to help protect broadcasters, content owners and production companies, and give them enhanced operational support options and free access to selected services during this trying time. In the current climate, where media is crucial to inform and connect people, Grass Valley is stepping up its commitment to supporting the media industry through a series of free offers, discounted repairs and 24/7 access to its global technical support team at no cost.

To support production operations, now faced with keeping teams of remotely located personnel well connected to their workflows and content, Grass Valley is offering 90-day free licenses for GV STRATUS, sQ with Go! and EDIUS customers, meaning select client licenses and relevant core server software components will be available free of charge. Customers will be able to manage, create and deliver media to their audiences, using a tablet or computer, from home. The initiative will allow customers to collaborate on content creation with access via the cloud, or directly to their employers VPN.

For standalone EDIUS customers, Grass Valley is offering 90-day EDIUS licenses and EDIUS cloud testing (based on request or reservation) for all EDIUS Workgroup customers, enabling them to greatly expand their number of active users.

This initiative also includes significant benefits for Grass Valley support contract customers. For the next 90 days, the company will suspend its billable technical support process globally, so customers will not be charged for support, even if they do not have an entitlement. Existing Grass Valley customers will also be eligible for a 25 percent discount off the normal price for any exchange parts and factory repairs.

Finally, as our global crisis continues to limit travel and, therefore, the reach of Grass Valleys live training capabilities, the company will soon announce a series of webinars including skills training for LiveTouch replay solutions, switcher software releases and NMOS, and remote connectivity for technical support operations.

Tim Shoulders, president of Grass Valley commented: Our broadcast customers are facing considerable pressure to get breaking news to viewers and keep their operations running smoothly while following social distancing guidelines. Grass Valley is here to help with tools and support resources to ensure that no matter where their teams are working, they can keep viewers connected, informed and united.

###

For information about Grass Valley solutions and services, please visit grassvalley.com.

About Grass Valley

Grass Valleys end-to-end ecosystem of reliable, open standards-based solutions helps content creators, broadcasters and media organizations to produce brilliant content and build successful media businesses.

We are the trusted partner to many of the biggest and most creative names in the media and entertainment business, enabling the production of rich, high quality content that brings the viewer closer to the action; engages them with the story and connects them with each other.

Headquartered in Montreal, Grass Valley has been in the broadcast business for 60 years and is part of St. Louis-based Belden Inc. In February 2020, Black Dragon Capital signed an agreement to acquire Grass Valley from Belden. This transaction is expected to complete in Q1 2020.

Belden, Belden Sending All The Right Signals, and the Belden logo are trademarks or registered trademarks of Belden Inc. or its affiliated companies in the United States and other jurisdictions. Grass Valley products listed above are trademarks or registered trademarks of Belden Inc., GVBB Holdings S.A.R.L. or Grass Valley Canada. Belden Inc., GVBB Holdings S.A.R.L., Grass Valley Canada and other parties may also have trademark rights in other terms used herein.

Note to editors: A separate media preview of GV Live will be held before the main event. More details will follow.
LINK: https://www.grassvalley.com/press/20200331-3805-business-as-usual-supp...
See more stories from grassvalley

Most recent headlines

04/08/2024

Dalet Appoints Santiago Solanas as CEO to Lead Next Era of Growth and Innovation

Dalet, a leading technology and service provider for media-rich organizations, is excited to announce Santiago Solanas as its new Chief Executive Officer (CEO)....

03/06/2024

Dalet and Veritone Reach Agreement to Distribute, Transact and Monetize Media Archives

Dalet, a leading technology and service provider for media-rich organizations, a...

28/04/2024

Mediahaus delivers the first SRT live-streaming sports production over 5G with URSA Broadcast G2

Mediahaus delivers the first SRT live-streaming sports production over 5G with U...

18/04/2024

Dyn Media and NEP Germany pioneer new frontier in remote...

In August 2023, Dyn Media launched as a new broadcaster in European sports, aimed at giving sports beyond football the exposure and viewership they deserve. The...

18/04/2024

Hitomi partners with ES Broadcast Hire for US rentals

Hitomi Broadcast, market leader in audio/video alignment and latency tools based in the UK, has signed a partnership deal with global broadcast rental specialis...

18/04/2024

Screen Australia and Dynamic Television announce new Scripted Initiative

18 04 2024 - Media release Screen Australia and Dynamic Television announce new Scripted Initiative Savage River Screen Australia and Los Angeles-based telev...

18/04/2024

Vislink's DragonFly V - The Company's Smallest-Ever Transmitter Debuted at NAB 2024

Vislink's DragonFly V - The Company's Smallest-Ever Transmitter Debuted ...

18/04/2024

MediaSilo to Offer Camera to Cloud with Atomos

MediaSilo to Offer Camera to Cloud with Atomos Brie Clayton April 17, 2024 0 Comments Integration between MediaSilo and Atomos Cloud Studio unlocking ...

18/04/2024

MultiDyne Updates its SilverBULLET Series to Serve More Fiber-Optic Links

MultiDyne Updates its SilverBULLET Series to Serve More Fiber-Optic Links Brie Clayton April 17, 2024 0 Comments MultiDyne Fiber Optic Solutions intro...

18/04/2024

Cinedeck Partners with Paramount to Revolutionize Content Delivery Process

Cinedeck Partners with Paramount to Revolutionize Content Delivery Process Brie Clayton April 17, 2024 0 Comments Cinedeck, a pioneer in integrated de...

18/04/2024

Unreal for video adding rocks and foliage

Unreal for video adding rocks and foliage Graham Quince April 17, 2024 0 Comments Welcome to my series on learning Unreal Engine for After Effects u...

18/04/2024

Best Budget Beginner-Friendly 4k Drone

Best Budget Beginner-Friendly 4k Drone Sean Alami April 17, 2024 0 Comments Potensic Atom 4k 3 axis Gimbal Drone, ideal drone for beginners. Some con...

18/04/2024

Race or Just Have Fun at Rocky Mount Mills for a Good Cause, Not Your Run of the Mill 5K

Rocky Mount Mills will be overflowing with runners, families and friends, all fo...

18/04/2024

Berklee's Yoon-Ji Lee Receives Guggenheim Fellowship

Berklee's Yoon-Ji Lee Receives Guggenheim Fellowship Lee, an assistant professor of composition, creates music based on unconventional and nonlinear struc...

18/04/2024

Ben Sherwood, Former ABC President, Named CEO at The Daily Beast

Ben Sherwood, former president of Disney ABC Television Group, has been named CEO and publisher at The Daily Beast. Joanna Coles, former chief content officer a...

17/04/2024

Sundance Institute Launches RFI and RFP Process to Explore Host Locations for the Sundance Film Festival in 2027 and Beyond

Opening today, the exploration is aimed at selecting a location that will preser...

17/04/2024

Spotify's Michael Krause Talks Industry Trends Ahead of Our Music and Podcasting Summits in Germany

On April 18 and 19, experts from across the audio industry-including artists, pu...

17/04/2024

Spotify Brings Entrepreneurs and Trailblazers Together to Talk the Future of Tech in the UK

With its particular combination of talent, ambition, culture, and, of course, wo...

17/04/2024

NextGen Partners With Howard University Professor Nikole Hannah-Jones on Student Podcasting Course

At Spotify, we want to equip student creators with the tools and resources neede...

17/04/2024

Strengthening Australian Industry Capability Through Sovereign Sustainment Support

L3Harris Communications Australia Field Service support continues to grow with a...

17/04/2024

L3Harris Team Aligns 10 Mirrors for NASA's Roman Telescope

An optical technician lays on a diving board suspended between NASAs Nancy Grace Roman Space Telescopes primary and secondary mirrors. The photo is a projected ...

17/04/2024

Graham Media Selects Bitmovin Playback

DENVER Video streaming infrastructure providers Bitmovin has announced that the Graham Media Group has selected Bitmovin Playback to enhance its viewer experien...

17/04/2024

Survey: LGBTQIA+ TV Visibility Drives Viewership Among Young Americans

LGBTQIA+ representation in TV content boosts viewership among young (18-34) Americans, according to a new report from Horowitz Research....

17/04/2024

New NVIDIA RTX A400 and A1000 GPUs Enhance AI-Powered Design and Productivity Workflows

New NVIDIA RTX A400 and A1000 GPUs Enhance AI-Powered Design and Productivity Wo...

17/04/2024

Frezzi Unveils SunLight 2: The Ultimate High-Output Lighting Companion for ENG and Broadcast Production

Frezzi Unveils SunLight 2: The Ultimate High-Output Lighting Companion for ENG a...

17/04/2024

Peakto Search for Lightroom - Find at a glance among thousands of photos AND videos

Peakto Search for Lightroom - Find at a glance among thousands of photos AND vid...

17/04/2024

Simone Pilon Appointed Executive Director at Berklee Valencia

Simone Pilon Appointed Executive Director at Berklee Valencia Pilon, who has served as Berklee Valencia's interim executive director since March 2023, has a...

17/04/2024

CBS Cuts Off Billy Joel Concert Telecast (Updated)

CBS will re-air Sundays Billy Joel concert telecast this Friday (April 19) after several CBS-affiliated stations abruptly cut part of Sundays telecast of the si...

17/04/2024

Jacqueline Matter Named Co-Host on WTTG's Good Day DC'

Jacqueline Matter has been named co-host of Good Day DC at WTTG Washington. Effective immediately, she co-anchors the 4 a.m. newscast with Stephen Graddick, rep...

17/04/2024

TV Usage Takes March Dip While College Hoops Help Cable

Television usage took its usual March dip, dropping 3% from February, according to Nielsen,...

17/04/2024

BET, Tyler Perry Extend Content Agreement Through 2028

BET Media Group, part of Paramount Global, said it and Tyler Perry had reached an agreement extending their content production deal through 2028....

17/04/2024

Warner Bros. Discovery Names David Porter Head of Ad Research

Warner Bros. Discovery said it named David Porter head of ad sales research, data and insights....

17/04/2024

Lionsgate Signs Exec VP Lee Hollin To Long-Term Deal

Lionsgate said it signed a new multi-year employment deal with Lee Hollin, its executive VP, television and head of current programming for Lionsgate Television...

17/04/2024

Jessica Rosenworcel Speaks at the Paley Museum April 16

Federal Communications Commission chair Jessica Rosenworcel sits for an interview at the Paley Museum in New York April 16 at 12:30 p.m. ET. Moderated by Nick T...

17/04/2024

Travis Kelce To Host Are You Smarter Than a Celebrity?' on Prime Video

Travis Kelce will host Are You Smarter Than a Celebrity?, a spinoff of Are You Smarter Than a 5th Grader?, that will stream on Prime Video....

17/04/2024

Amy Alvarez Named News Director at Telemundo's KULX Salt Lake City

Amy Alvarez has been named news director at KULX Salt Lake City, the Telemundo station in the market. She comes from KVDA San Antonio, another Telemundo outlet,...

17/04/2024

Frndly Launches Channel Store, Adding 4 Subscription Services to Lineup

Frndly TV, the low-priced, family-friendly streaming service, said it launched a channel store where users can sign up for subscription streaming services....

17/04/2024

TV Tech Announces Winners of Best of Show Awards at 2024 NAB Show

TV Tech has announced its Best of Show Awards for the 2024 NAB Show, April 14-17 in Las Vegas. The awards are judged by a panel of industry experts on the crite...

17/04/2024

Colorfront showcases upgrades across product range

Colorfront has introduced AI vision-analysis tools to assist master QC operations with detecting framing anomalies, dead pixels, bright titles and sparkles By ...

17/04/2024

Meet the Founder and director

By Matthew Corrigan Published: April 17, 2024 Rory Springthorpe, founder and director at outside broadcasting company Vivid Broadcast, talks to TVBEurope a...

17/04/2024

Riedel Enhances Interstellar Technologies Space Launch Wi...

Riedel Communications today announced its collaboration with Interstellar Technologies, a pioneering space transportation company based in Hokkaido, Japan, to o...

17/04/2024

Riedels Simplylive Production Suite Empowers Lafayette Co...

Riedel Communications announced that Lafayette College, a liberal arts college in eastern Pennsylvania and one of 10 core members in the Patriot League, is usin...

17/04/2024

Slovak Telekom and T-Mobile Czech Republic Upgrade Video...

24i, the video streaming platform expert, today announced that Slovak Telekom and T-Mobile Czech Republic, part of the Deutsche Telekom (DT) Group, have extende...

17/04/2024

OpenDrives Recognized on the 2024 CRN Storage 100 List

OpenDrives, Inc., the global provider of software-defined media workflow solutions and data management capabilities, is honored to announce its inclusion in the...

17/04/2024

Goldbach to Leverage Operatives new converged advertising...

Operative is pleased to announce a new and expanded partnership with Goldbach Media, one of the leading media sales organizations in Switzerland. This partnersh...

17/04/2024

Roberts Communications Network Selects Appear X Platform...

Appear, the global leader in live production technology, and Roberts Communications Network (Roberts), the leading worldwide video distribution and wagering dat...

17/04/2024

Mobilelinks Chooses Appear for UHD Upgrade of DSNG Trucks

Appear enables Mobilelinks to meet updated technical requirements. Appear, the global leader in live production technology, has been selected by Mobilelinks to...

17/04/2024

Appear and Skyline Communications Strengthen Partnership...

The expanded solution offers enhanced visibility and automation of production and distribution workflows for live event contribution applications Appear, the g...

17/04/2024

In a major step in its growth strategy Econocom launches...

Econocom, a sustainable digital enterprise and pioneer of the circular economy in Europe, today announced the launch of an ambitious campaign as part of the rol...