Streamlining VOD Operations: HOT's Integration of OOONA's QA Manager
Brie Clayton July 2, 2024
0 Comments
HOT, Israel's leading telecom provider, has revolutionized its VOD catalog management by implementing OOONA s QA Manager. Faced with the challenge of managing a vast array of content changes daily, HOT leveraged OOONA's technology to automate operational QA processes, enhance localization accuracy, and improve overall customer experience.
HOT, Israel's leading telecom company, offers extensive services including TV, mobile, internet, and fiber solutions, with a strong focus on VOD services. HOT's in-house team manages everything from content acquisition to editing, transcoding, translating, and promoting the assets. With over tens of thousands VOD assets at any given time, HOT was in need of a robust solution to manage and monitor frequent asset updates and ensure quality control.
Challenges
Before implementing OOONA's solutions, HOT faced several critical challenges:
Manual Processes: HOT's team relied heavily on manual tracking and updates via Excel and email. This method was not only time-consuming but also prone to human error across their vast VOD catalog.
Error Management: Identifying and prioritizing errors was a significant hurdle as well. Critical errors, such as incorrect pricing or asset metadata, could lead to customer dissatisfaction and potential revenue loss if not addressed promptly.
Scalability Issues: With an ever-expanding catalog, HOT's legacy system was not scalable. Managing over tens of thousands of assets and making hundreds of daily updates required a more efficient and scalable solution.
OOONA's QA Manager Solution
HOT chose OOONA's QA Manager to address these challenges based on OOONA's industry leading reputation for media and localization tools. The capability of OOONA's QA Manager to automate and scale traditional, labor-intensive and time-consuming QA workflows was an opportunity to create something truly scalable for HOT. OOONA QA Manager has significantly reduced the time needed to fix issues. We can now perform a full quality check on various devices, ensuring a better customer experience. Aviran Barlev, Content Operations Director at HOT Telecommunications.
Implementation
The implementation of OOONA's QA Manager at HOT involved integrating the system with HOT's existing CMS to ensure seamless data synchronization and maintain data integrity. The system was customized to automate workflows for error handling and updates, meeting HOT's specific operational needs. Comprehensive training was provided to familiarize the staff with the new system, along with ongoing support from OOONA.
Results
The adoption of OOONA's QA Manager brought significant improvements to HOT's QA operations:
Increased Efficiency: 10x faster improvement in time to resolve errors. Automated workflows reduced the time needed to address issues, with critical errors now being resolved in as little as one hour. The system streamlines daily tasks, allowing the team to focus on higher-priority activities.
Enhanced Accuracy: Automated checks improved the accuracy of VOD asset metadata and pricing. This minimizes the risk of errors that could affect customer satisfaction and revenue.
Improved Scalability: 100% improvement in VOD Catalog operations. The system's flexibility allowed HOT to easily manage its expanding catalog without additional resources. This enabled the existing team to handle an increasing volume of assets and updates efficiently.
Data-Driven Insights: QA Manager provides dashboards and reports that offer valuable insights into error trends and operational performance. They will enable HOT to make informed decisions and optimize processes continuously.
Future Steps
Looking forward, HOT plans to further integrate additional OOONA tools to streamline subtitling processes and explore AI solutions to automate content previews and metadata generation. Enhancing the QA Manager dashboard for better management insights and implementing AI-driven solutions for content analysis and promo creation are also on the roadmap. OOONA's QA Manager not only helps us manage the day-to-day and the quality of our VOD Library, but it also gives us insights into overall trends or where we can improve the whole localization process. Aviran Barlev, Content Operations Director at HOT Telecommunications
Summary
OOONA's QA Manager has enabled HOT to significantly improve its VOD service management, reducing operational costs and enhancing customer satisfaction. By automating processes, improving accuracy, and providing valuable insights, OOONA's solutions have transformed HOT's operations and positioned the company for future innovations in media localization.
July 3, 2024Hitomi Broadcast Announces SMPTE ST 2110 Compatibility for MatchBoxIP interface for lip-sync and latency measurement solution Hitomi Broadcast, the market
July 3, 2024Media Stream Wave Uses Blackmagic Design Live Production Workflow for Coachella and Stagecoach Music FestivalsBlackmagic Design today announced that Chicago based production company Media Stream Wave used
Enjoying the news? Sign up for the Creative COW Newsletter! Sign up for the Creative COW newsletter and get weekly updates on industry news, forum highlights, jobs, inspirational tutorials, tips, burning questions, and more! Receive bulletins from the largest, longest-running community dedicated to supporting professionals working in film, video, and audio.
Enter your email address, and your first and last name below!
-- Sign up: * indicates required
Email Address *
Name
--
Most recent headlines
18/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
18/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
18/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
18/12/2025
Long-term agreement includes the SES SCORE platform and hybrid distribution worldwide to deliver more than 5,000 hours of golf tournaments annually featuring th...
18/12/2025
At 7.45pm on 1st January 1926, the precursor to RT , then 2RN, delivered the fledgling new Irish state's first public radio transmission. From those first c...
18/12/2025
Step out of the vault and into the future of gaming with Fallout: New Vegas streaming on GeForce NOW, just in time to celebrate the newest season of the hit Ama...
18/12/2025
December 18 2025, 05:30 (PST) The Movie Experience SLO Becomes First U.S. Exhib...
17/12/2025
Investigative journalists across the Western Balkans and T rkiye continue to con...
17/12/2025
Sports Broadcasting Hall of Fame Inducts 10 Industry Icons During Unforgettable ...
17/12/2025
ESPN to Debut MNF Playbook with Next Gen Stats, a New AI-Driven NFL Data-AltCastThe series, powered by Adrenaline TruPlay AI, launches Dec. 22 and runs through ...
17/12/2025
Inaugural Optum Golf Channel Games Debut Under the Lights' in Primetime on ...
17/12/2025
The right playlist is essential on New Year's Eve, building the energy as you get ready and keeping it high as you count down to midnight. This year, Spotif...
17/12/2025
eds3_5_jq(document).ready(function($) { $(#eds_sliderM519).chameleonSlider_2_1({...
17/12/2025
Audiences Watched Over 103 Billion Minutes of TV on Thanksgiving Day
NFL Games ...
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
17/12/2025
KPop Demon Hunters Stars Visit Berklee for Weeklong Celebration Andrew Choi and EJAE, who voiced the film's main characters and contributed to its soundtr...
17/12/2025
December 17 2025, 17:00 (PST) Dolby and LG Unveil a New Era of Home Audio With ...
17/12/2025
Wednesday 17 December 2025
Heated Rivalry will be coming to Sky and streaming service NOW on 10 JanuaryTurn on cookies to view this content. Go to Privacy opti...
17/12/2025
Back to All News
Inside The Unseen World Of Indian Customs: Netflix Reveals The...
17/12/2025
Back to All News
Netflix announces PAPARAZZI KING: the docu series coming to Ne...
17/12/2025
Back to All News
Netflix Unveils First Look at Jo Nesbo's Detective Hole Pr...
17/12/2025
Back to All News
Netflix Welcomes Warner Bros. Discovery Board Recommendation
Business
17 December 2025
Global
Link copied to clipboard
After Careful Revi...
17/12/2025
RT has announced that Kathy Fox has been appointed Commissioning Editor with re...
17/12/2025
The Hao AI Lab research team at the University of California San Diego - at the forefront of pioneering AI model innovation - recently received an NVIDIA DGX B...
17/12/2025
Editor's note: This post is part of Into the Omniverse, a series focused on ...
17/12/2025
With the new season of Dancing with the Stars shimmering in the not-too-distant future this New Year, the celebrity and dancer pairings of the twelve couples ha...
16/12/2025
Hawkins has landed on Spotify, just in time for Stranger Things Season 5, Volume...
16/12/2025
Wherever you are, your favorite music and audio content should go seamlessly with you. That's why Spotify has partnered with NAVER Corp, Korea's leading...
16/12/2025
2025 Wrapped arrived bigger and bolder than ever. This year's experience is designed to be ultra personal and shareable, with new features like Wrapped Part...
16/12/2025
Three 12-kilowatt Advanced Electric Propulsion System thrusters, supplied by L3Harris Technologies, form the core of Gateway's propulsion system. Pictured i...
16/12/2025
The challenge facing America's defense industrial base is not just about speed - its about rebuilding the foundation that makes speed possible. Our nations ...
16/12/2025
Share Share by:
Copy link
Facebook
X
Whatsapp
Pinterest
Flipboard...
16/12/2025
SEVILLE, Spain Canal Sur, the public broadcasting service for Andalusia, Spain, has completed a total technology refresh based on Pebble's resilient, softwa...
16/12/2025
NEW YORK Teleprompting hardware provider Telescript International has acquired all software code and intellectual property previously owned by Telescript West. ...
16/12/2025
As cable operators face increased competition from 5G fixed wireless access providers, a new report from Ookla Research finds that T-Mobile is the FWA speed lea...
16/12/2025
Apple has announced a major upgrade to the Apple TV app for device owners outside the Apple ecosystem with news that the Apple TV app for Android now supports G...
16/12/2025
Space42 grows Direct-to-Device partner ecosystem through a Memorandum of Underst...
16/12/2025
16 Dec 2025
VEON Announces Release Date for Full Year and Fourth Quarter 2025 R...
16/12/2025
16 Dec 2025
VEON's Kyivstar Invests in Renewable Energy in Ukraine with Acq...
Streamlining VOD Operations: HOT's Integration of OOONA's QA Manager 
