An update on our efforts to restore services following the incident at the Bilsdale mast
Updated 13/08/2021
We have had some success during phase 1 of our recovery plan using the Eston Nab site to restore services for some areas. Eston Nab is unfortunately unable to reach all the areas served by the larger Bilsdale mast, as broadcast signals rely on line-of-sight between transmitter and receiver (your rooftop aerial). This is the reason why masts such as the one at Bilsdale need to be so tall, and why they are located where they are to reach as many homes as possible.
The job of locating transmission equipment involves complex work to assess coverage areas, ensuring line of sight while avoiding interfering with other equipment and also the environment in which they are required. The only way to truly replicate the service from Bilsdale is to erect something on the same site, which has been difficult given the nature of the incident. To date we have been unable to even access the existing mast to assess its condition.
Phase 2 of our plan involves the erection of an 80m temporary mast at Bilsdale and we have been surveying the site to identify the best alternative locations within the restrictions we have. Included in this is the fact that Bilsdale is a Site of Special Scientific Interest, meaning we have to seek agreement to place any additional equipment.
There are many activities to this phase 2; preparation of ground, access, erection of an 80m temporary mast which involves raising the mast itself, running power, bringing in high powered transmitters and feeders to the antenna and configuration and test. This part of our plan should reinstate TV coverage for the vast majority of viewers who receive signals directly from Bilsdale. Due to the work required to deliver this solution we expect that work to be complete within 14 days from now.
We are sorry for the ongoing disruption but are committed to delivering a solution for our broadcast customers and you, their viewers and listeners, as fast as we can. We understand the frustrations of some of you that this process is not quicker, and we expect to be able to provide details next week of which areas should benefit from phase 2. But following this update we hope you can understand that broadcasting to the nation is complex and while these incidents are thankfully rare, 99.99% of the time when you turn on your TV the picture will be there.
For further help and advice please visit Freeview https://www.freeview.co.uk/bilsdale-transmitter.
-------------
Updated 12/08/2021
Our engineers continue to work tirelessly on our three-stage recovery plan to reinstate all services that were present on the Bilsdale mast. Phase 1 involved establishing a service for some people as soon as possible, phase two involves improving that coverage either by increasing power or using temporary sites, and phase three is the restoration of an equivalent service.
Some viewers who received their TV signals directly from the Bilsdale had their TV services restored using our site at Eston Nab last night (11/08). As of this evening (12/08), we have also been able to add channels on another multiplex meaning more channels are now available in those areas. To enable this, we have built a temporary tower at Eston Nab, added antenna and feeders, wired electrics and configured the antenna.
We have also been able to restore services from the two largest relays of Bilsdale, at Whitby and Guisborough which each serve tens of thousands of households and we have also restored radio services in some areas.
While we understand the frustration of those in areas that are not yet restored, we would like to assure you that we are doing all we can to restore services as fast as we can. Bilsdale is a Site of Special Scientific Interest and to replicate what is there is not a simple task. Phase 2 will see the vast majority of TV coverage restored from temporary masts at Bilsdale and we expect to be able to give a firm timeline on that phase tomorrow (Friday 13/08)
Published
13/08/2021
Twitter LinkedIn Facebook
Most recent headlines
11/12/2025
Dalet, a leading provider of cloud-native, end-to-end media workflow solutions, ...
28/11/2025
Nadia Fall attends the 2025 Sundance Film Festival premiere of Brides at the Egyptian Theatre on January 24, 2025, in Park City, Utah. (Photo by Donyale West/...
28/11/2025
It's easy to ignore those little red update available badges. But when it ...
28/11/2025
WASHINGTON Federal Communications Commission has released a tentative agenda for the December Open Commission Meeting scheduled for Thursday, December 18, 2025 ...
28/11/2025
The Professional Fighters League is looking to super-serve fans of mixed martial...
28/11/2025
Fubo has released in beta on select Roku devices a new feature that lets users display up to four simultaneous streams at once....
28/11/2025
The WNBA playoffs and Week 4 of the NFL regular season highlight the list of live sports events airing on television this weekend....
28/11/2025
The 32nd class of honorees to the B+C Hall of Fame took to the stage at New York's Ziegfeld Ballroom on September 26 for a gala induction event. Click below...
28/11/2025
We hold in our hands the very last Next Text for Next TV, the weekly back-and-fo...
28/11/2025
DirecTV said it made a deal with EchoStar to buy EchoStar's video businesses, including satellite-TV provider Dish TV and virtual MVPD Sling TV, for $1 plus...
28/11/2025
The Broadcasting+Cable Hall of Fame, the premier industry event paying tribute to the influencers, innovators and shining lights of broadcast, cable and streami...
28/11/2025
Friday 28 November 2025
Sky Sports x Slawn drop limited-edition football jersey...
28/11/2025
Rohde & Schwarz shows resilience in a challenging environment, revenue exceeds t...
28/11/2025
Unwrapped: The Toy Show Appeal - airing this Sunday on RT One and RT Player- s...
27/11/2025
LONDON Vizrt has added several AI-driven advanced features offering improved speed, intelligence and accuracy in the newest version of its media asset managemen...
27/11/2025
Prime Video has launched AI-powered video season recaps in a beta version for select English-language Prime Original series in the U.S., a move Amazon is callin...
27/11/2025
Back to All News
Netflix's Raat Akeli Hai: The Bansal Murders Marks a Grand...
27/11/2025
27 Nov 2025
GSMA brings M360 Eurasia 2026 to Samarkand in partnership with VEON...
27/11/2025
Tahar Rahim and Izuka Hoyle star in the gripping six-part Sky Original from Acad...
27/11/2025
Thursday 27 November 2025
Sky Arts Reveals the Nation's Greatest Basslines - and Queen Reign Supreme
The UK's most iconic basslines have been revealed...
27/11/2025
Back to All News
Stranger Things 5': Prepare for One Last Adventure With O...
27/11/2025
The media industry has a paradox at its core. It's an industry built on light, color and imagination, yet behind the scenes, it's powered by one of the ...
27/11/2025
Rating reflects rating progress across areas including policies, diversity & inclusion, health & safety and Net Zero leadership
Winchester, UK, 27 November 202...
27/11/2025
What are the industry standards for Retail Media? Kathryn explains that certification is based on the IAB Europe Retail Media Measurement Standards and the IAB ...
27/11/2025
World champion boxer and Irish sporting icon Katie Taylor will be in studio this...
27/11/2025
Roblox, one of the world's most popular online gaming platforms for primary ...
27/11/2025
Black Friday is leveling up. Get ready to score one of the biggest deals of the season - 50% off the first three months of a new GeForce NOW Ultimate membership...
26/11/2025
SVG Sit-Down: Prime Video EP Mike Muriano Previews Massive Black Friday Slate Fe...
26/11/2025
A cinematic snow sculpture at the 1995 Sundance Film Festival. Photo by Randall Michelson...
26/11/2025
Book podcasts are booming. On Spotify, you'll find everything from celebrity book clubs to deep dives with bestselling authors. And in markets where audiobo...
26/11/2025
Mumbai, November 24, 2025: In a first-of-its-kind initiative, JioStar, in collab...
26/11/2025
LONDON Factual content producer ITN Productions has launched a new low-latency IP gallery for news bulletins....
26/11/2025
MIAMI TelevisaUnivision said it struck a new multiyear distribution agreement with YouTube TV that includes distribution of TelevisaUnivision's U.S. network...
26/11/2025
OpenDrives, Inc., a leader in software-defined data storage and data services, today announced the launch of the Atlas Corporate Creative Solution. This new Atl...
26/11/2025
Disguise, the industry-leading company powering the world's biggest live performances, is partnering with pioneering LED wall manufacturer DVS to give atten...
26/11/2025
HighField AI, the pioneer in agentic and multimodal automation for broadcast and media production, today announced the expansion of its global channel partner n...
26/11/2025
As high-stakes Premier League fixtures approach and additional premium content launches, with MONO positioning themselves to dominate Thailand's sports stre...
26/11/2025
Hosting a wide variety of events from high-intensity NHL games to complex live music concerts and major entertainment productions, Montreal's 21,000 capacit...
26/11/2025
Vizrt, the leader in live production technology revolutionizing viewer engagement and experience, releases AI-driven advances focusing on speed, intelligence, a...
26/11/2025
ITN Productions, an award-winning factual content producer, today launched a new low-latency IP gallery for news bulletins. Responsible for delivering a leading...
26/11/2025
Ikegami reports ongoing advances throughout 2025 in developing and delivering coordinated television production solutions that maximize quality, versatility and...
26/11/2025
Following the Nov. 21 blackout of NBCUniversal channels on Fubo, the two sides have traded barbs about their inability to reach a new carriage deal....
26/11/2025
LONDON As TV sports rights become increasingly important for both broadcasters and streamers, Ampere Analysis predicts global investment in the genre will surpa...
26/11/2025
LOS ANGELES Vubiquity said it has achieved the Amazon Web Services (AWS) Media & Entertainment Competency as part of the AWS Partner Network (APN). This designa...
26/11/2025
WASHINGTON The Federal Communications Commission's Enforcement Bureau said it has entered into a consent decree with Comcast calling for the cable company t...
26/11/2025
Berklee Named to the Hollywood Reporters Top Music Schools List The publication highlights the college's screen scoring program, industry partnerships, and ...
26/11/2025
Back to All News
Animated Series Love Through a Prism' Casts New Light on ...
26/11/2025
Back to All News
NALIP Unveils Fifth Cohort of Director Incubator
Social Impact
26 November 2025
United States
Link copied to clipboard
The National Assoc...
26/11/2025
YouView Achieves Greenly Gold Certification for SustainabilityNov 26, 2025
YouView is proud to announce a Gold Certification award from Greenly for our perform...
An update on our efforts to restore services following the incident at the Bilsdale mast
