
Inside Shure's New Downtown Chicago Facility: An Epicenter of Innovation and Style Besides offering demo and training space and production studio, it's close to customers By Jason Dachman, Chief Editor
Thursday, August 9, 2018 - 11:23 am
Print This Story
Story Highlights
Earlier this year, Shure partnered with architecture and design firm Perkins+Will to create a City Center location in the heart of Chicago's Loop. Opened in March, the 35,000-sq.-ft. space (covering an entire floor) in The National building is intended to bring Shure closer to many of its key customers - including major sports venues - as well as boosting overall growth and expansion.
On pace to outgrow its corporate headquarters in nearby Niles, IL, by the end of this year, Shure moved sales, marketing, customer service, and market development to the new downtown location. Nearly 100 Shure employees are located there, with more scheduled to make the move in the coming years.
Shure's new 35,000-sq.-ft. space covers an entire floor in The National building in Downtown Chicago.
Although the need for expansion played a role, Shure's new office also features a state-of-the-art Customer Experience Center to demo its latest video-conferencing products, a Training Center, a dedicated video-production studio, and much more.
First and foremost, says Senior Regional Sales Manager Rick Renner, our main goal with this new location was to get closer to our customers and have a space to demonstrate our video-conferencing products. In the short few months since we opened, it's already paying off, and we're just getting started. We've got customers in here [for demonstrations] almost every day, and we're now bringing integrators in so they can see it and envision how they might serve their customers. We've got customers asking not only to come in and see our products but also to see proper acoustical treatment and what the possibilities could be for their operation. So it's been a lot of fun, and we're excited about what's still to come.
Shure Tech, Style, Culture Are Evident Throughout
Inside the new offices, the company's brand, culture, and storied history take center stage. Scrawled prominently across the wall in the reception area are the words of founder S.N. Shure, which the company still lives by: We know very well that absolute perfection cannot be attained, but we will never stop striving for it.
From left: Shure's Rick Renner, Celino Ullegue, and Bill Ostry at the Chicago office
Around the corner from the main entryway is the Customer Experience Center, which features three acoustically perfect conference rooms of various sizes, allowing Shure associates to demo the latest conferencing and professional products in a real-world environment. The rooms feature a wealth of MXA910 ceiling array microphones and MXA310 table array microphones. In addition, all mics and speakers throughout the entire Customer Experience Center are running on a Dante IP network, so the different rooms can communicate with each other during demos.
The Customer Experience Center is really why we built this facility, notes Renner. We have seen big growth in the corporate market with some of the video-conferencing products that we've released over the last five years. We didn't really have the space to build anything like this in Niles, and the bulk of our corporate customers are downtown anyway.
Shure has created a fully equipped training center at its new Chicago facility.
In addition to the Customer Experience Center, Shure has erected a Training Facility equipped with MXA910 ceiling mics and an automated camera-control system that leverages facial recognition to automatically switch between the presenter up front and those in the audience asking questions.
We didn't even really have a great training space in Niles at our headquarters because it's primarily all shared spaces, so everyone is competing for the same space, says Renner. This way, we are able to have a training facility all to ourselves.
The new Shure facility also features a video-production studio and three Adobe Premiere NLE suites responsible for creating marketing, product-based, training, and social-media content.
The new Shure Downtown Chicago facility features a full production studio to create a variety of content.
It's a real luxury to have this, because we didn't have a space like it in Niles, says Renner. It's been very active in here, and it's a lot easier for our team to be downtown because it makes venues a lot more accessible. And then, in addition, they have a video-editing suite, where they have three bays and they can just edit away.
In addition, Shure's downtown office includes dedicated work areas for sales, marketing, customer service, and market-development teams; several huddle rooms (each named after a famous Chicago music venue, such as The Metro and the Auditorium Theater); new-age collaborative spaces; and a hub space fully equipped with A/V for larger gatherings. The entire floor features a sound-masking system, which allows all employees to speak at normal levels without bothering others in the workplace.
The Downtown Advantage: Sports Segment Sees the Benefits
For the company's local M&E and sports pro-audio customers, the new facility is already bearing fruit. It's walking distance from the majority of the area's major broadcasters and countless venues in the Theater District and is just a 15-minute drive from Guaranteed Rate Field, Soldier Field, Wrigley Field, and the United Center.
One of four state-of-the-art conference room facilities in Shure's Customer Experience Center in Downtown Chicago
It has definitely been easier to facilitate some one-on-one conversations with some of our top end users, says
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
04/08/2026
Dalet, a leading technology and service provider for media-rich organizations, t...
04/07/2026
April 7 2026, 19:00 (PDT) Detective Conan: Fallen Angel of the Highway Opens in...
01/06/2026
January 6 2026, 05:30 (PST) Dolby Sets the New Standard for Premium Entertainment at CES 2026
Throughout the week, Dolby brings to life the latest innovatio...
02/05/2026
Dalet, a leading technology and service provider for media-rich organizations, t...
01/05/2026
January 5 2026, 18:30 (PST) NBCUniversal's Peacock to Be First Streamer to ...
24/04/2026
The National Film and Video Foundation (NFVF) is pleased to announce that the ca...
24/04/2026
ITV's Director of Drama Polly Hill has commissioned six part propulsive, lun...
24/04/2026
The NASA 777 aircraft departs the L3Harris facility in Waco, Texas....
24/04/2026
WASHINGTON, April 23, 2026 - L3Harris Technologies (NYSE: LHX) has closed a $1 b...
24/04/2026
In partnership with Airbus U.S. Space & Defense, Inc., L3Harris Technologies is advancing autonomous aviation for the U.S. Marine Corps' Aerial Logistics Co...
24/04/2026
L3Harris' hC2 software, powered by Systematic SitaWare, strengthens battlefield decision-making by using open architectures to connect platforms, sensors an...
24/04/2026
Artist rendering of L3Harris' AERIS X next-generation airborne early warning...
24/04/2026
AgileTV presents in Las Vegas its technological proposition to power safer, more scalable and efficient TV ecosystems for telecom operators, ISPs and entertainm...
24/04/2026
Canada's C gep de Jonqui re and Calrec take five with a substantial TV studio upgrade Underscoring its global reputation as one of Canada's most renowne...
24/04/2026
Redefining Broadcast Workflows at NAB 2026 with our Most Powerful Hardware, Virtual and Hybrid Audio Lineup Yet We're looking forward to meeting up with you...
24/04/2026
Recognition for incredible advances in broadcast and enterprise control...
24/04/2026
Dalet Takes Home The Best in Show Award for Dalia at 2026 NAB
Brie Clayton April 23, 2026
0 Comments
Media-aware agentic AI wins big for real-world ef...
24/04/2026
Calrec and Grass Valley Unlock Exceptional Choice and Flexibility for Broadcaste...
24/04/2026
Bitfocus Buttons wins NAB Show Product of the Year Award
Brie Clayton April 24, 2026
0 Comments
Recognition for incredible advances in broadcast and e...
24/04/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
24/04/2026
Media-aware agentic AI wins big for real-world efficiencies and time to value
Dalet, a leading technology and service provider for media-rich organizations, to...
24/04/2026
Mediagenix wins for its Scheduling Optimization capabilities that help broadcasters and FAST operators move beyond traditional scheduling automation toward cont...
24/04/2026
Setplex today announced that it has taken home the NAB Show Project of the Year Award in the Distribution category for its innovative deployment with UVOtv. Dur...
24/04/2026
Media and post-production teams are invited to experience next-level resource planning, project management, and connected media workflows at Stand K59 in The Gr...
24/04/2026
April 24 2026, 00:00 (PDT) Dolby Elevates In-Car Entertainment to New Heights at Auto China 2026
More Automakers, More Models: Dolby-enabled Vehicles Drive...
24/04/2026
April 24 2026, 06:48 (PDT) Dolby Cinema Arrives in Tamil Nadu: Dolby Laboratori...
23/04/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
23/04/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
23/04/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
23/04/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
23/04/2026
Partnership between ARRI and SmallHD brings new Hi-5 license
Configurable monitor overlays adapt to individual working styles
Supported by SmallHD monitors ru...
23/04/2026
Lighting Master Cronenweth ASC brings a unique look to each grid world with the help of Astera
Jeff Cronenweth on the set of Disney's TRON: ARES. Photo by...
23/04/2026
DP Chloe Smolkin ( The Late Show, Kidz Bop ) joins director Danielle Beckmann and writer/actor Raji Ahsan behind the camera for the heartfelt short comedy Dr...
23/04/2026
Apply now to join the 2026 Producer Delegation to TIFF: The Market 23 April 2026
Screen Australia, in partnership with Ontario Creates, has opened application...
23/04/2026
Back to All News
Strange Things Are Happening at McDonald's: The Tales From...
23/04/2026
Back to All News
How Netflix Adaptations Are Heating Up the Top 10 and Bestseller Lists
Entertainment
23 April 2026
Global
Link copied to clipboard
Downlo...
23/04/2026
FOX Advertising Launches FOX AdStudio, Unifying Audience Intelligence Across Its...
23/04/2026
Dalet, a leading technology and service provider for media-rich organizations, today announced that Dalia, its agentic AI solution for media & entertainment, ha...
23/04/2026
Six crafts. Six lives.
Six reasons to believe that making things by hand
still...
23/04/2026
The festival programme promises a feast of drama, a bumper packed fringe festiva...
23/04/2026
AI agents have revolutionized developer workflows, and their next frontier is kn...
23/04/2026
Dermot Bannon's Celebrity Super Spaces airs Sunday 26 April and 3 May on RT ...
23/04/2026
GeForce NOW is doubling down on what matters most: gamers. This week's upgra...
22/04/2026
Solid State Logic is advancing its System T platform with a stronger focus on IP...
22/04/2026
From immersive audio to live streaming, Dolby Laboratories is focused on the fut...
22/04/2026
Shallow depth-of-field cameras have taken the industry by storm. Its debut a han...
22/04/2026
Riedel Communications (Booth C4908) announced that Eastern Kentucky University (...
22/04/2026
The NAB Show is in full swing, and the SVG and SVG Europe editorial teams are chasing down the hottest stories from all over the Las Vegas Convention Center. He...
22/04/2026
Blackmagic Design has announced the URSA Cine 12K LF 100G, a new model in the URSA Cine family adding 100G Ethernet for SMPTE 2110 live production output up to ...