
Sixth Annual SDG Impact Report from GSMA Shows Mobile Sector Increased its SDG Contribution, Despite the Pandemic
21 September 2021, London: The sixth annual SDG impact report from the GSMA shows the mobile industry increased its contribution to all 17 Sustainable Development Goals (SDGs) in 2020. Despite the significant challenges posed by the global pandemic, the sector is halfway to maximising its potential impact on the SDGs. However, progress cannot be taken for granted, as there are less than 10 years to achieve the 2030 SDG targets.
Click here to download: 2021 Mobile Industry Impact Report: Sustainable Development Goals.
As heads of state gather for the UN General Assembly, we call on world leaders, and the public and private sectors, to work together to accelerate progress towards achieving the SDGs. The pandemic has exacerbated inequalities in many ways, so keeping the commitment to the SDGs has never been more important for governments and industries. Yet, we know that it will not be possible to attain the 2030 Agenda without mobile connectivity. It is our responsibility to collaborate in new ways that will maximise the industry's potential, said GSMA's Director General, Mats Granryd.
The mobile industry's SDG contributions
Despite rising mobile data traffic, mobile networks delivered a 33% improvement in download speeds in 2020 due to increasing 4G adoption and 5G take-up. These improvements enhance the mobile industry's SDG impact, as it enables mobile to be at the heart of a broad range of services designed to address society's global challenges.
2.3 billion people (45% of mobile subscribers) used their phones to purchase goods and services, representing an increase of 300 million since 2019. During the pandemic, more people used mobile to purchase food and other essential products and services as they became less comfortable handling cash. This activity supports the mobile industry's contribution to SDG3: Good Health; SDG4: Quality Education; SDG8: Decent Work and Economic Growth.
2.6 billion people used mobile financial services, such as mobile banking and mobile money, an increase of 270 million people since 2019. Using mobile financial services helps create employment opportunities, raise productivity and formalise the economy, contributing to SDG 1: No Poverty and SDG 8: Decent Work and Economic Growth. Other gains are included in the report.
Key facts include:
In 2020, the mobile industry increased its impact for each of the 17 SDGs, achieving an average SDG impact score of 50
This means the industry is achieving 50% of its potential contribution to the SDGs - up from 48% in 2019 and 33% in 2015
Despite the economic recession, mobile adoption continued to increase in 2020, supporting the industry's contribution to multiple SDGs.
By the end of 2020, 5.2 billion people (67% of the global population) were using a mobile phone, representing an increase of 90 million people since 2019.
And, 4 billion people (51% of the global population) were also using the mobile internet, which is an increase of 220 million since 2019.
Net Zero by 2050
The mobile industry is making continued progress on disclosing climate data and setting targets for emissions reductions.
At the end of 2020, 69% of operators by connections and 80% by revenue disclosed their climate impacts, while 31% of operators by connections and 36% by revenue had set carbon reduction targets to be net zero by 2050.
Mobile usage by activity
-ENDS-
About GSMA
The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with almost 400 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors. The GSMA also produces the industry-leading MWC events held annually in Barcelona, Africa, Los Angeles and Shanghai, as well as the M360 Series of regional conferences. For more information, please visit the GSMA corporate website at www.gsma.com. Follow the GSMA on Twitter: @GSMA.
Media Contacts:
GSMA Press Office
pressoffice@gsma.com
Like what you read? Share.
Europe Stories
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
04/08/2026
Dalet, a leading technology and service provider for media-rich organizations, t...
04/07/2026
April 7 2026, 19:00 (PDT) Detective Conan: Fallen Angel of the Highway Opens in...
01/06/2026
January 6 2026, 05:30 (PST) Dolby Sets the New Standard for Premium Entertainment at CES 2026
Throughout the week, Dolby brings to life the latest innovatio...
02/05/2026
Dalet, a leading technology and service provider for media-rich organizations, t...
01/05/2026
January 5 2026, 18:30 (PST) NBCUniversal's Peacock to Be First Streamer to ...
24/04/2026
Earth Day is a chance to reflect on our connection to the natural world. To mark the 57th Earth Day on April 22, Spotify's editors have pulled together a co...
24/04/2026
This past weekend, Spotify was at the heart of the largest literary event in the...
24/04/2026
All data tells a story, and in our case, that story is written by you. To celebrate 20 years of Spotify, we're sharing bite sized moments that capture how t...
24/04/2026
Over the past 20 years, Spotify's look and feel has evolved with the way people use our platform, while ensuring we preserve an intuitive, personal, and fam...
24/04/2026
It's been 20 years since Spotify began, but the real story is what the world chose to play. For the first time, we're unveiling the most streamed artist...
24/04/2026
Whether you're relaxing at home or on the go, Spotify is there across more than 2,000 devices, ready with your favorites or something new to discover. Now, ...
24/04/2026
Nintendo and Spotify are welcoming fans to the Super Mario Bros. 40th anniversary and the release of The Super Mario Galaxy Movie with new playlists and a speci...
24/04/2026
30 October - 1 November 2026
The Audio Engineering Society (AES) have announced that the AES Show 2026 will be held on Halloween weekend - Friday 30 October...
24/04/2026
New closed-back design promises honest' low end
Sennheiser have just announced the launch of a new pair of flagship closed-back headphones which they s...
24/04/2026
Powerful 12-channel hardware sequencer announced
Cre8audio are renowned for their innovative, and often visually striking designs, and although their latest...
24/04/2026
Room correction now supports full 9.1.6 Dolby Atmos setups
The software element of IK Multimedia's room-correction system has just received an update th...
24/04/2026
New content for BBO Tutti & BBO Riffs
VSL have recently introduced some new free content expansions for two of their most popular Big Bang Orchestra Packs: ...
24/04/2026
Rohde & Schwarz to highlight its R&S EVSD1000 UAV-based navigation analyzer at I...
24/04/2026
ITV's Director of Drama Polly Hill has commissioned six part propulsive, lun...
24/04/2026
AgileTV presents in Las Vegas its technological proposition to power safer, more scalable and efficient TV ecosystems for telecom operators, ISPs and entertainm...
24/04/2026
Canada's C gep de Jonqui re and Calrec take five with a substantial TV studio upgrade Underscoring its global reputation as one of Canada's most renowne...
24/04/2026
Redefining Broadcast Workflows at NAB 2026 with our Most Powerful Hardware, Virtual and Hybrid Audio Lineup Yet We're looking forward to meeting up with you...
24/04/2026
24 Apr 2026
VEON Boosts Accessibility for Investors by Waiving Depositary Servi...
24/04/2026
Friday 24 April 2026
All episodes of espionage thriller series Ponies starring ...
24/04/2026
April 24 2026, 00:00 (PDT) Dolby Elevates In-Car Entertainment to New Heights at Auto China 2026
More Automakers, More Models: Dolby-enabled Vehicles Drive...
24/04/2026
April 24 2026, 06:48 (PDT) Dolby Cinema Arrives in Tamil Nadu: Dolby Laboratori...
23/04/2026
23 Apr 2026
VEON 2025 Integrated Annual Report: Record Digital Growth, Sovereig...
23/04/2026
FOX Advertising Launches FOX AdStudio, Unifying Audience Intelligence Across Its...
23/04/2026
Dalet, a leading technology and service provider for media-rich organizations, today announced that Dalia, its agentic AI solution for media & entertainment, ha...
23/04/2026
Six crafts. Six lives.
Six reasons to believe that making things by hand
still...
23/04/2026
The festival programme promises a feast of drama, a bumper packed fringe festiva...
23/04/2026
Dermot Bannon's Celebrity Super Spaces airs Sunday 26 April and 3 May on RT ...
22/04/2026
Spotify and the New York Liberty are teaming up to give music and basketball fan...
22/04/2026
New 20-minute documentary explores iconic design The Focusrite Room in Mesa, Arizona, where John Aquilino hosts the Studio Console 005.
In 2025, Focusrite co...
22/04/2026
Offers compact wireless solution for pedalboards
Taiwanese audio brand Cloudvocal have announced the availability of a new pedalboard-friendly wireless syst...
22/04/2026
Latest hybrid sampling/synthesis instrument arrives
Arturia's Augmented series offerings rely on a mixture of sampling and synthesis, allowing users to ...
22/04/2026
Combines three distinct analogue EQ emulations
The latest addition to Acustica Audio's ever-expanding collection of analogue-emulation plug-ins combines...
22/04/2026
Final instalment in vintage-inspired instrument series
Analog Empire: Bass & Lead marks the final instalment in Melda Production's vintage hardware-insp...
22/04/2026
Fuzz pedal joins all-analogue Series A line
Given that Strymons reputation was built on unapologetically digital pedals, it was a little surprising to see t...
22/04/2026
22 Apr 2026
VEON's Banglalink to Bring Starlink Mobile to Customers in Bangladesh Bangladesh becomes the third market where VEON and Starlink Mobile partne...
22/04/2026
U have unveiled exclusive first-look images for their six-part police thriller Hit Point, starring Nick Blood (Day of the Jackal) and BAFTA nominee Saffron Hock...
22/04/2026
What can I watch on UKTV and stream on U this week?
This week on UKTV and the free streaming service U, viewers can watch a range of new and returning programm...
22/04/2026
Wednesday 22 April 2026
Sky announces fifth year of WNT Fund with 30,000 bursa...
22/04/2026
The move from Retail Media to Commerce Media is about broadening the scope of th...
22/04/2026
April 22 2026, 07:00 (PDT) Dolby and BMW Bring Dolby Atmos to the BMW 7 Series,...
22/04/2026
RT Documentary On One 7-part series breaks US market for first time
RT Programme Sales has announced its first deal with a US distribution partner for its 7-...
21/04/2026
Five years ago, Spotify arrived in Pakistan, opening a new chapter in the country's music scene. Since then, local listeners have explored across genres, ge...
21/04/2026
Since its launch in 2020, RADAR has been our program for spotlighting emerging artists around the world. This year marks the sixth edition of RADAR Spain, our o...
21/04/2026
Offers compact wireless solution for pedalboards
Taiwanese audio brand Cloudvocal have announced the availability of a new pedalboard-friendly wireless syst...