
An Additional 1.6 Billion Mobile Internet Subscribers Forecast by 2020; GSMA Publishes Digital Inclusion Report Highlighting Efforts to Connect Offline' Populations
Cape Town: Half of the world's population will be using mobile devices to access the internet by 2020, according to new data released by GSMA Intelligence at the GSMA Mobile 360-Africa event today. It is calculated that there were 2.2 billion mobile internet subscribers in 2013, representing approximately 30 per cent of the global population. GSMA Intelligence forecasts that an additional 1.6 billion citizens worldwide will become mobile internet users over the next six years, bringing the total number to 3.8 billion, or around half of the world's expected population in 2020.
Our new findings underline how mobile is now the gateway to the internet for billions of citizens across the world and will be responsible for connecting millions of currently offline' global citizens to the internet in the years to 2020 and beyond, said Anne Bouverot, Director General of the GSMA. Developing innovative ways to accelerate digital inclusion in the form of affordable mobile internet access is now a key focus for the GSMA, its operator members and the broader mobile industry ecosystem.
Developing World Driving Mobile Internet Subscriber Growth
Almost all of the additional mobile internet users expected over the next six years will come from the developing world. According to GSMA Intelligence, the number of mobile internet users in the developing world will double from 1.5 billion in 2013 to 3 billion by 2020, rising from 25 per cent of the developing world population to 45 per cent over the period (see table). Here in Sub-Saharan Africa, just 17 per cent of the population were mobile internet subscribers in 2013, but penetration is forecast to increase to 37 per cent by 2020.
Many users in the developing world still access the mobile internet via 2G connections - over 60 per cent do so in Sub-Saharan Africa. However, a rapid technology migration is currently underway towards mobile broadband (3G/4G) internet. In 2013, 900 million of the 2.2 billion mobile internet subscribers connected via 2G, while 1.3 billion connected via mobile broadband. By 2020, it is forecast that, of the 3.8 billion total mobile internet users globally, the number of 2G mobile internet subscribers will shrink to 800 million and mobile broadband internet users will have more than doubled to reach 3 billion.
Mobile internet subscribers
2013
2020
Global
2.2 billion
3.8 billion
Developed
0.7 billion
0.8 billion
Developing
1.5 billion
3.0 billion
2G
0.9 billion
0.8 billion
3G/4G
1.3 billion
3.0 billion
Mobile internet subscriber penetration (% population)
Global
30%
50%
Developed
59%
71%
Developing
25%
45%
Source: GSMA Intelligence
Delivering Digital Inclusion
The GSMA also published a Digital Inclusion report, which focuses on the challenges in extending mobile internet services to currently unconnected populations. The GSMA's Digital Inclusion programme is collaborating with mobile operators, governments, broader mobile ecosystem players and non-governmental organisations (NGOs) to address the barriers to mobile internet adoption in the developing world. The report highlights four critical areas that need to be addressed to enable offline' populations to access mobile internet services:
Extending network coverage into remote, off-grid locations, which could require government support for voluntary network infrastructure sharing, the release of low-frequency spectrum and public subsidies;
Removing the affordability barrier by working to lower the cost of mobile ownership and ensuring that mobile internet devices and data plans are not subject to restrictive government taxes and fees;
Tackling illiteracy and the lack of internet awareness, which are considered the main consumer barriers to mobile internet adoption, even in cases where coverage and affordability issues have been addressed. According to the United Nations, there were 774 million illiterate adults globally in 2011; and
Ensuring that mobile internet content is available on as many devices as possible in the correct languages, and is relevant to the needs and interests of local users. E-government services are emerging as a major source of local content in developing countries and are therefore seen as a key driver of mobile internet usage.
Mobile technology is already playing an invaluable role in the social, economic and environmental development of the developing world; the mobile internet has the potential to trigger a new wave of growth and innovation if we can remove the barriers to digital inclusion, added Bouverot.
To download the Digital Inclusion report, visit www.gsma.com/mobilefordevelopment/digital-inclusion-report-2014.
Note to Editors:
A mobile internet subscriber is defined as an individual that has accessed an internet service on one or more of their mobile devices. Any activity that consumes mobile data is considered a mobile internet service, including web browsing, mobile instant messaging, mobile social networking, email, app downloads and online gaming, video and music. It does not include traditional mobile operator services such as voice, SMS and MMS.
Mobile internet subscriber estimates and forecasts are based on primary research conducted by GSMA Intelligence. Overall, 42 markets have been surveyed worldwide with an equal split between developed (21) and developing countries (21). These 42 countries represent 74 per cent of the global mobile market in terms of unique mobile subscribers.
-ENDS-
About the GSMA
The GSMA represents the interests of mobile operators worldwide. Spanning more than 220 countries, the GSMA unites nearly 800 of the world's mobile operators with 250 companies in t
Most recent headlines
05/01/2027
Worlds first 802.15.4ab-UWB chip verified by Calterah and Rohde & Schwarz to be ...
04/08/2026
Dalet, a leading technology and service provider for media-rich organizations, t...
04/07/2026
April 7 2026, 19:00 (PDT) Detective Conan: Fallen Angel of the Highway Opens in...
01/06/2026
January 6 2026, 05:30 (PST) Dolby Sets the New Standard for Premium Entertainment at CES 2026
Throughout the week, Dolby brings to life the latest innovatio...
02/05/2026
Dalet, a leading technology and service provider for media-rich organizations, t...
01/05/2026
January 5 2026, 18:30 (PST) NBCUniversal's Peacock to Be First Streamer to ...
15/04/2026
Open Broadcast Systems has announced that BBC World Service has selected its IP ...
15/04/2026
LiveU has announced an expansion of its collaboration with Sony Corporation, add...
15/04/2026
Ateme has announced a collaboration with NVIDIA to support live Apple Immersive ...
15/04/2026
The Professional Fighters League (PFL) has announced a multi-year partnership renewal with DAZN DACH, covering Germany, Switzerland, Austria, Liechtenstein, and...
15/04/2026
Canon U.S.A. (NAB Booth C3825) today took the lid off of the CINE-SERVO 40-1200m...
15/04/2026
Panasonic Video and Audio Systems North America and NEP Group will demonstrate a...
15/04/2026
For the fourth year running, independent analysts found businesses across all industries and verticals pay roughly the same amount in fees as they spend on stor...
15/04/2026
The Soccer Tournament (TST) has announced a media rights deal with NBC Sports to...
15/04/2026
JB&A will host the Pre-NAB 2026 Technology Event on April 17-18 at Flamingo Las Vegas, ahead of NAB Show. The event features hands-on demonstrations and technic...
15/04/2026
The Sennheiser Group will exhibit at NAB Show 2026 (Booth 4931, Central Hall), with demonstrations from Sennheiser, Neumann, and Merging across three areas: Rel...
15/04/2026
NAB Show 2026 will take place April 18-22 at the Las Vegas Convention Center, wi...
15/04/2026
AI-Media has announced the LEXI Text Encoder and LEXI Voice Encoder at NAB Show 2026, the company's first new encoder hardware release in more than a decade...
15/04/2026
Italian camera support manufacturer Cartoni will introduce several new products at NAB Show 2026 (Booth C6540, Central Hall), including the Master 30 OB fluid h...
15/04/2026
Lawo and swXtch.io have announced a memorandum of understanding at NAB Show 2026, under which Lawo will explore incorporating swXtch.io's groundSwXtch softw...
15/04/2026
CacheFly will exhibit at NAB Show 2026 (Booth W3129, April 19-22, Las Vegas Convention Center), showcasing three new additions to its content delivery platform:...
15/04/2026
Synamedia has announced GO Shorts, a new module within its Synamedia Go OTT platform that uses AI to convert an operator's existing content library into a s...
15/04/2026
The NAB Show kicks off on Saturday, and the SVG and SVG Europe editorial teams a...
15/04/2026
AJA Video Systems has announced an agreement to acquire Comprimato, a live video encoding and processing software company. The deal will unite the two companies...
15/04/2026
Prime Video Sports' NBA Playoffs coverage, which includes the entire SoFi NB...
15/04/2026
Just announced, the SDE standard provides a unified method and file format to ensure consistent and reliably comparable noise predictions
Sports and entertainm...
15/04/2026
From immersive storytelling to laugh-out-loud comedies, podcasts are booming in ...
15/04/2026
Books have always moved with us, whether tucked in our bags or humming in our he...
15/04/2026
For many artists, independent venues are where music careers begin and fan communities take shape. Independent venue operators work hard every day to keep local...
15/04/2026
From gripping thrillers to poignant memoirs, the 21st century has had no shortage of unforgettable books. To celebrate the standout storytelling of our modern e...
15/04/2026
Vintage broadcast experts release second plug-in
Telsie T is the second plug-in to be released by SonicWorld, a German audio company who specialise in servi...
15/04/2026
Includes eight free UAD plug-ins
Universal Audio's latest bundle brings together a selection of their renowned plug-ins and virtual instruments, and is ...
15/04/2026
Maximum uptime for broadcasters: Rohde & Schwarz launches R&S BroadcastShield at...
15/04/2026
Image courtesy of MD Helicopters...
15/04/2026
Virginia Gov. Abigail Spanberger, L3Harris VP Mark Farley, and state and local l...
15/04/2026
U.S. Space Forces Ground-Based Optical Sensor System upgrade at the Maui Space S...
15/04/2026
NBCU-Versant notches 13.1% of TV viewing in February, its best since August 2024...
15/04/2026
New data reveals older Kiwis are financially resilient, loyal to local products,...
15/04/2026
aconnic AG (ISIN: DE000A0LBKW6), Munich, announces the market launch of the ACCE...
15/04/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
15/04/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
15/04/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
15/04/2026
Evergent introduces its Agentic Revenue Orchestration Platform, transforming how subscription businesses across direct-to-consumer streaming, pay-TV, telecommun...
15/04/2026
Harmonic's XOS Media Processor Delivers Exceptional Video Quality to More than Half of U.S. Public Media Viewership
Harmonic (NASDAQ: HLIT) today announce...
15/04/2026
LONGMONT, COLORADO, APRIL 15, 2026 DPA Microphones N Series Digital Wireless System users in North America can now take full advantage of the system's exc...
15/04/2026
Cobalt Iron, a leading provider of SaaS-based enterprise data protection, today announced the launch of Compass Tape Gateway (CTG), a transformative enhancemen...
15/04/2026
Disguise to Showcase Cutting-Edge Experience Tech for Sports, Broadcast and More...
15/04/2026
Arooj Aftab Makes the Music She Wants to Hear The singular artist explores the juxtaposition of grief and joy, dark and light, in her distinctive sound.
Apri...
15/04/2026
Share
Copy link
Facebook
X
Linkedin
Bluesky
Email...
15/04/2026
Interra Systems, a provider of end-to-end quality assurance solutions for the digital media industry, is proud to announce its central role in the digital trans...