Avid provides update on Mac Pro issues

Avid Media Composer users reported issue with their Macs slowly crashing

Jenny Priestley 5 hours ago

Avid Media Composer users reported issue with their Macs slowly crashing

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Avid has issued a statement over problems some Hollywood post-houses have been experiencing with Avid Media Composer.

The problems were first reported on Monday when users said their Macs were slowly crashing or failing to reboot.

Some editors took to social media to advise users to not reboot their machines and to backup all of their data. Some users online speculated that the cause could be a virus attack affecting Media Composer 8.8 operating on 6.1 Mac Pro and running prior versions of MacOS on Sierra.

In a statement Avid said: Avid is aware of the reboot issue affecting Apple Mac Pro devices running some Avid products which arose late yesterday. This issue is top priority for our engineering and support teams, who have been working diligently to determine and resolve the root cause. As we learn more, we will immediately publish information-directly to our customers and via our community forums and social media platforms-in order to resolve this issue for all affected customers and prevent any further issues.

Following the statement, Avid's CEO Jeff Rosica took to Twitter to say thank you to the Avid user community for their support & encouragement while we ran down the reboot issue some Avid creative tools users are facing.Stay tuned for ongoing updates we'll have more info in the a.m.

LINK:	https://www.tvbeurope.com/production-post/avid-provides-update-on-mac-...
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