
The Sharjah Contact Centre of Sharjah Government Media Bureau (SGMB) participated in the 15th edition of Sharjah Heritage Days organised by Sharjah Institute of Heritage under the slogan, Heritage: Structure and Denotation'. Held from April 04-22 in coincidence with the UNESCO celebration of the World Heritage Day, this year's Sharjah Heritage Days hosted a special stand for Sharjah Contact Centre in each of the cities of Khorfakkan, Kalba and Dibba Al Hisn.
The Contact Centre's participation came within the context of its efforts to increase its communication with the public and introduce them to the nature of its work at the event; that is the provision of information on any events or activities held as part of Sharjah Heritage Days.
The participation also came as part of the Contact Centre's role in supporting one of Sharjah's main cultural events rich in activities, knowledge and entertainment for all family members.
Eng. Khalid Omar Alnaqbi, Director of Sharjah Contact Centre, stressed the Centres keenness to support Sharjah's various activities and to take part in this cultural and heritage event with the aim of encouraging cultural and tourism movement in the emirate and highlighting the efforts made to please people.
He added: The Centres participation came as part of its objectives and support for the event and in coordination with the organisers in each city. It included the provision of information to the interested public and advertising for the activities through all means available, including SMS, e-mail and social media.
The stand of Sharjah Contact Centre offered information on Sharjah Heritage Days and Heritage Villages, including their opening hours through the toll free number 80080000, in addition to a mini-call centre at the three sites for receiving the public's inquiries.
The Centre also offered marketing support through communication channels available (toll free number, SMS, fax and social media), and contributed in competitions and prizes given to the public.
The stand additionally provided information on other tourism and heritage sites in Sharjah and received suggestions, complaints and observations from the public about the event.
It was visited by several Sheikhs, VIPs and senior officials from various government departments and institutions, as well as students of schools and universities. The number of visitors hit 5,000, and more than 2,000 people participated in the competitions organised by Sharjah Contact Centre during the court of the event.
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