
The case for Advanced Metering Infrastructure (AMI) in water seems to grow with every development. Arqivas Peter Baker adds to the discussion in this article from The Water Report.
This article first appeared in The Water Report - April 2022.
The case for Advanced Metering Infrastructure (AMI) in water seems to grow with every development. Just this month, some of the scenarios in Water UK's Leakage Routemap depend on it, and we now have a statutory demand reduction target coming in under the Environment Act.
Last year, seven more areas were designated as seriously water stressed, and a report commissioned by communications infrastructure provider Arqiva demonstrated an unequivocal cost benefit case for all water companies to invest in smart meters for household customers. This month, that case was strengthened by a report commissioned by MOSL which points to further cost benefit for wholesalers to invest in AMI for large users and other business customers where household rollout is taking place.
Hard evidence
Real world evidence of benefit is also starting to come in. Arqiva recently announced that it has added the millionth AMI smart water meter to its fixed nationwide tower network, and that these meters could be saving over 66m litres of water a day through improved leak detection, more detailed insight into water consumption and greater consumer engagement with the associated environmental benefits.
First mover in the UK Thames Water has been collecting hourly data from its smart customers (620,000 and counting) since 2015, spurred on by the need to cut demand. Water demand reduction manager Andrew Tucker explains the choice: It's about the additional leakage and the additional usage reduction that we will get from having a smart capability as opposed to the traditional meter system. That additional water saving was enough to justify the additional investment.
Seven years on and he says adopting AMI was the best choice . We have to save water, and stop leaks. The insight from the data is showing so many more leaks, particularly from the customer side Historically, that water balance puts all that lost water on to us whereas a lot is on the customer side, especially inside the home. So we're getting a more accurate water balance. He adds that the frequency of the data collection means customers can be notified of leaks in two days rather than having to wait for up to 12 months, and that 70-80% fix their own leaks within a week.
Tucker makes a topical observation too: that recent rises in the price of fuel and wages are hitting companies with AMR meters that require drive-by reads, and in some parts of the country monthly reads have slipped to three or six monthly. Whilst AMI provides greater cost benefit, the current economic climate does impact the sector's ability to invest in these larger capital programmes. Beyond these vital basics, there are also more creative uses of smart data coming through. In its recent Smarter ways out of water poverty study, for instance, Thames reports that smart initiatives are helping households with affordability indicators and high water usage (more than 500 litres per day) cut £40-£166 from their annual bills, a reduction of 8-17%. Meanwhile, Anglian Water is working on a pathfinder project with MOSL to investigate the feasibility and benefits for the retail market of sharing monthly smart meter reads direct to CMOS (p29).
PR24 prospects
So what can we expect to see on smart metering in water company business plans for PR24? There will, undoubtedly, be more attention to smart metering than in the past. Thames wholeheartedly recommends making the leap to smart on a leakage ticket. Tucker counsels: The best thing the country can do to reduce demand is smart meter everything and engineer out continuous flow. Before you even tackle trying to change behaviours which is very difficult just stop the water loss.
He advises other water companies to go for it on AMI, pointing out the drivers are already there in leakage pledges. Don't let the potential of a next generation in technology stop you from getting in now. Just make the call and then upgrade in the future. Start the journey.
Cost pressures
But justifying the investment in PR24 business plans, and securing support for sufficient investment from Ofwat, will obviously be a prerequisite of delivery. SES Water has had an interesting experience in this AMP relating to costs and funding. The company has committed to move from 60% meter penetration in 2020 to 90% in 2025 under a universal metering programme. It had intended for at least 10% of the new meters to be AMI, and potentially more.
Wholesale director Tom Kelly does not need convincing of the benefits. He shares: The business case for smart metering is compelling compelling enough to do smart as standard in this AMP and the next. But now he says SES' ability to deliver even its 10% AMI commitment is dependent on the resolution of supply chain issues especially the global semiconductor shortage that have pushed prices steeply up. While the cost of cheaper (c£13) dumb meters has risen by around 10%, the cost of AMI meters (originally £35-£50) has gone up far more substantially. We are keen to push forward with smart metering as soon as possible, but we can't hold off the universal metering programme any longer, Kelly says, explaining SES has a Performance Commitment on this, plus it is the last company in the area to move to a compulsory programme. It's right for us to continue the programme, irrespective of the technology.
So in the short term, SES will push on with dumb/AMR installations and install the 10% minimum AMI meters later in the AMP, when hopefully they will be more economically viable. Kelly says to bear in mind: We are small, our buying power is smaller, whi
Most recent headlines
06/10/2025
France T l visions, France's leading broadcaster, has received the 2025 EBU ...
04/09/2025
Monumental Sports & Entertainment (MSE), in collaboration with Dalet, has been a...
30/08/2025
WASHINGTON The Federal Communications Commission has adopted its FY 2025 Regulatory Fees Order that establishes the regulatory fee rates for the broadcast stati...
29/08/2025
Australian Red Cross and SBS launch training to help workplaces in the fight aga...
29/08/2025
The National Film and Video Foundation (NFVF), an agency of the Department of Sp...
29/08/2025
L3Harris Technologies has concentrated decades of expertise across the entire enterprise to develop affordable and reliable best-of-breed solutions to rapidly c...
29/08/2025
BURBANK, Calif. The CW Network and the Pac-12 Conference have announced a new media rights deal that will extend their broadcast partnership beginning with the ...
29/08/2025
NEW YORK Gracenote has released a new analysis of its global video dataset showing that the number of FAST channels grew nearly 14% from Q1 2025 and 76% since 2...
29/08/2025
SAN JOSE, Calif. Harmonic has announced a series of improvements to its live sports streaming solution that the company said will improve fan engagement, protec...
29/08/2025
NEW YORK and LOS ANGELES Fox Corp. and YouTube TV last night announced a renewal of the full portfolio of Fox networks, including Fox News Channel, Fox Business...
29/08/2025
Budapest, Hungary, August 2025 - The integration of Microsoft Teams Rooms (MTR) with Lightware's Taurus universal matrix switchers delivers a new level of f...
29/08/2025
Frequency, the engine behind many of the world's best-known streaming television channels, today announced it will launch Studio Live, a next-generation uni...
29/08/2025
In an era when AI and cyber resilience are essential, Scality will mark the 10th anniversary of Scality Day on October 16, 2025 in Paris. This flagship global e...
29/08/2025
Disguise's In-House Creative and Technical Teams Pre-Visualised, Programmed and Delivered Content for the Experience, All Powered by EX 3+
Technology solu...
29/08/2025
Disguise will be demonstrating the latest workflows for TV, film and live events on a number of partner booths at the show
Disguise, the industry-leading tech...
29/08/2025
STOCKHOLM, Sweden Accedo will showcase Accedo Compose, its AI agent-powered modular orchestration layer that assists streaming providers in transitioning client...
29/08/2025
LOS ANGELES Cineverse has announced that it is working with Xperi to bring four of its streaming channels to automobiles for the first time as part of the DTS A...
29/08/2025
DALLAS & ATLANTA Gray Media has announced an agreement with the sports streaming service Victory+ to simulcast 17 Dallas Stars NHL games in 15 television market...
29/08/2025
NEW YORK AND CULVER CITY Comcast NBCUniversal and Amazon have announced new and extended distribution agreements that will expand the content available on their...
29/08/2025
FOOTHILL RANCH, Calif. RED Digital Cinema will feature its Cine-Broadcast Module supporting live broadcast workflows during IBC2025, Sept. 12-15, at the RAI Ams...
29/08/2025
29 Aug 2025
Kyivstar Rings Opening Bell at Nasdaq Marking Landmark Listing and ...
29/08/2025
More than half of all NFL games live on Sky for the first timeFriday 29 August 2025
Sky Sports has announced a new three-year deal with the NFL, extending its ...
29/08/2025
Back to All News
RIV4LRIES: The Trailer of the New Series With Samuele Carrino ...
29/08/2025
Get ready for an inspiring and emotional insight into the world of competitive Irish dancing with My Story: Tomi Champion of the World airing on RT 2 this monda...
29/08/2025
RT has today announced that David McCullagh is to be the new presenter of RT Radio 1's flagship Today programme, which airs every weekday at 10am, replaci...
28/08/2025
By Kristin Feeley, Director, Documentary Film & Artist Programs
If you want to tell untold stories, if you want to give voice to the voiceless, you've got ...
28/08/2025
Directed by Steven Bognar and Julia Reichert, Sundance Institute-supported Amer...
28/08/2025
Corridos have been a cornerstone of M sica Mexicana for generations, telling stories rooted in everyday life. Now, a new chapter is taking shape: motivational c...
28/08/2025
Los corridos han sido un pilar de la M sica Mexicana durante generaciones, contando historias enraizadas en la vida cotidiana. Ahora, un nuevo cap tulo est tom...
28/08/2025
Earlier this month, we promised our Verano Forever party would bring the heat, a...
28/08/2025
L3Harris will provide the Polish F-16V fleet with the Viper Shield electronic warfare system as part of an upgrade program....
28/08/2025
Bilbao, August 26, 2025 - AgileTV, an international television and video technol...
28/08/2025
Ken Wilkinson is an Emmy Awards nominated New York audio engineer who specialises in production sound mixing for film, commercial, episodic and documentary work...
28/08/2025
NEW YORK FuboTV today announced that it will launch Fubo Sports, a skinny bundle that focuses on sports with a subscription price of $56 monthly....
28/08/2025
NEVADA City, Calif. At IBC2025, Sept. 12-15 at the RAI Amsterdam, Telestream will debut its new Global Ingest strategy, introducing a next-generation ingest arc...
28/08/2025
Dr. Rhoda Bernard Releases Groundbreaking Debut Book on Accessible Arts Educatio...
28/08/2025
TAG Video Systems, the leader in software-based IP end-to-end workflow monitoring, deep probing, and real-time visualization, has named Oliver Gappa as Sales Di...
28/08/2025
AI-based voice enhancement will be among a series of innovations making their IBC 2025 debut on the DHD stand B46 in Hall 8 at the RAI Amsterdam Convention Cent...
28/08/2025
Telef nica Servicios Audiovisuales (TSA), the leading system integrator and service provider in the media sector in Spain, with the support of Appear, the globa...
28/08/2025
To fully immerse sailing fans in the world's biggest offshore yacht race, production company, Optical Media turned to LiveU's On-site Production solutio...
28/08/2025
Working with Calrec on its most recent overhaul, radio and television broadcaster, WNED has migrated to a fully IP infrastructure with multiple Type R consoles,...
28/08/2025
Cleeng, the Subscriber Retention Management (SRM ) inventor, has unveiled Cleeng Pro, the first-ever direct-to-consumer (D2C) subscription management platform t...
28/08/2025
Zixi, the industry leader in live broadcast-quality video over IP, today announced that French media distribution platform OKAST has selected Zixi to enable rel...
28/08/2025
Solution offers a streamlined, speaker-free architecture to optimize integration with premium external loudspeakers and advanced loudness metering
Nixer Pro Au...
28/08/2025
Cinegy, the premier provider of software-defined television technology, has announced a strategic partnership with Vision One Touch Film Production Services L.L...
28/08/2025
Telestream, a global leader in media workflow technologies, will debut its new Global Ingest strategy at IBC2025, introducing a next-generation ingest architect...
28/08/2025
Tier 1 operator selects Broadpeak to power high-performance, unified CDN solution across Norway, Sweden and Finland
Broadpeak, a leader in streaming and moneti...
28/08/2025
Leading video software provider, Synamedia, today announced that 24 Frames Digital, one of India's leading live event streaming service providers, has chose...
28/08/2025
Meet VisualOn at IBC2025: See What's Next in AI-Powered Video Streaming Join VisualOn at IBC2025 and discover how our AI-driven Optimizer and advanced media...